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  • All HBS Web  (1,346)
    • People  (3)
    • News  (217)
    • Research  (889)
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  • All HBS Web  (1,346)
    • People  (3)
    • News  (217)
    • Research  (889)
    • Events  (1)
    • Multimedia  (5)
  • Faculty Publications  (336)
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  • 01 Jun 2004
  • News

Life Lessons

conclusion turned her toward business school to research “how to build a sustainable business with a ‘double bottom line’ — a firm that is profitable and benefits society.” Choi aims to lead a company that will provide low-income individuals with productivity tools to... View Details
Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jan 2005
  • News

Rahul Bajaj, MBA 1964

of disobedience. "To lower my costs while improving the price and quality of my products, I needed economies of scale," he explains. "Ignoring a government regulation, I increased my volume by more than the... View Details
  • 01 Oct 2000
  • News

Raymond A. Baxter: Sweet Smell of Success

improve their ability to approach the public, make plans, and set goals." Baxter worked at the "Grandma's" cookie division of Frito-Lay before coming to Interbake Foods in 1987. His earliest priorities included updating production... View Details
Keywords: Julia Hanna
  • 01 Jun 2017
  • News

Case Study: Something New

creating the best cost structure in the market. But the company wanted to compete primarily on quality not price. To that end, it struck exclusive deals with suppliers and marketing partners. Where they are today: The company continues to... View Details
Keywords: April White
  • 01 Sep 2014
  • News

All For One

improved the movie in the long run. Over time, it became clear to Hill that Pixar’s leaders didn’t profess some great vision that they expected others to follow. Rather, they created an environment in which employees were inspired to... View Details
Keywords: Michael Blanding; faculty; research; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

brokers to talk to Internet customers in real time, cautioned that advances in quality and service should be introduced over time. "It's important to stay on the leading edge with customers without falling off," he concluded. "Technology... View Details
Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

Amgen people is helping to cure patients and improving their quality of life." « Back Information Plus Imagination In this era of connectivity and universal access, Michael R. Bloomberg (MBA '66) has found a... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Dec 1997
  • News

Growing Together

result of cooperation between business, government, and civic leadership. If you want to maintain the quality of life in your community, business has got to take a leadership role in civic affairs. That's the real lesson from all of... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • 12 Jan 2015
  • News

Good Investments

Internet-enabled, branchless banking model. But Rodríguez doesn’t just hand these companies money and wish them well. He wants them to thrive—to grow and scale. He wants them to do so well, in fact, that they attract competitors, forcing prices to drop and View Details
Keywords: Dan Morrell; impact investing; ideas; Securities, Commodities, and Other Financial Investments; Finance
  • 11 Oct 2022
  • News

Righting the Ship

that’s faster and safer—and they’re able to build new facilities where needed. But equally important is the higher quality of work and life for the teams: “They're happy and proud of where they work now, but then there’s also an View Details
Keywords: Maureen Harmon
  • 01 Oct 1996
  • News

New Releases

Leading Change by John P. Kotter (Harvard Business School Press) Total quality management, reengineering, rightsizing, and restructuring -- innovations intended to make companies more competitive -- routinely fall short, says HBS... View Details
  • 01 Apr 1998
  • News

New Releases

capacity, and identify where improvements in quality and productivity will have the highest payoffs. The authors reveal how managers can conduct fact-based negotiations with customers and suppliers -... View Details
  • 01 Mar 2011
  • News

Making Their Way

lighting designs,” Brownell explains. “That brings innovation in design quality to bear on LEED certification, architectural objectives, and clinical-medicine needs, for example. It also improves the View Details
Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 01 Oct 2002
  • News

Jeremiah P. Murphy, Jr.

the Coop, the focus on books is true to the store's original charter. Founded by a group of thrifty Harvard undergrads who felt Cambridge merchants were charging too much for books and firewood, the Coop has over the years provided the Harvard and MIT communities with... View Details
  • 01 Sep 2011
  • News

Water for Life

development, we strongly believe that the delivery of water and sanitation services to the city of Manila significantly affects the quality of life of the public, especially those in marginalized communities. This opportunity to have a... View Details
Keywords: Waste Management and Remediation Services; Corporate Services; Water, Sewage and Supply Systems; Utilities
  • 01 Apr 1996
  • News

Stewards of the Seventh Generation

electric car will provide air quality benefits in congested downtown areas. The EV1 will further improve the quality of life in cities, he says, because it is quieter than a... View Details
Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of... View Details
Keywords: Susan Young
  • 08 Aug 2013
  • News

Cause Marketing Gets Personal

different departments. "NABCO was instrumental in changing the course of breast cancer screening, treatment, and care," she says. "Our physician and corporate partnerships to educate women replaced fear with facts. We helped craft and implement laws and regulations,... View Details
Keywords: Jill Radsken; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Mar 2005
  • News

Venture Capital’s Comeback

specializes in serving the financial needs of its venture-capital and start-up clients. “They weren’t sure what to do with their lives.” Four years later, venture capital is, at least, out of the rough. “We see a set of improving... View Details
Keywords: Roger Thompson; Securities, Commodities, and Other Financial Investments; Finance
  • 01 Dec 2007
  • News

Rediscovering America

from depression to optimism,” explains Kanter, who says she grew up “thinking that Americans have a special responsibility to improve the state of the world.” While her agenda is ambitious, Kanter notes, “The country can accomplish a... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
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