Quality And Quantity - Publications - Faculty & Research - Harvard Business School

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2019
Article

Can Big Data Improve Firm Decision Quality? The Role of Data Quality and Data Diagnosticity

By: Maryam Ghasemaghaei and Goran Calic

Anecdotal evidence suggests that, despite the large variety of data, the huge volume of generated data, and the fast velocity of obtaining data (i.e., big data), quality of big data is far from perfect. Therefore, many firms defer collecting and integrating big data as... View Details

Keywords: Big Data; Analytics and Data Science; Decisions; Quality

March 2011
Article

What Do Dividends Tell Us About Earnings Quality

By: Douglas Skinner and Eugene F. Soltes

Over the past 30 years, there have been significant changes in the distribution of earnings (cross-sectional variation has increased, with increasing left skewness) as well as in corporate payout policy, with many fewer firms paying dividends and the emergence of stock... View Details

Keywords: Distribution; Business Earnings; Change; Policy; Stocks; Investment Return; Performance Consistency; Quality

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28 Mar 2016
Video

The Qualities That Define a Leader

Editorial

Laptops No Substitute for Quality Education

By: Akshay Mangla

Keywords: Politics; India; Education; Government and Politics; India

October 1988 (Revised March 1989)
Supplement

Florida Power Light Quality Improvement (QI) Story Exercise (B)

Designed to be used as an in-class handout after Florida Power Light Quality Improvement (QI) Story Exercise (A). A rewritten version of an earlier case by the same authors. View Details

Keywords: Quality; Utilities Industry; Florida

January 2023
Case

Identifying Quality Stocks using Quantitative Screens

By: Charles CY Wang and Johnson Elugbadebo

30 Apr 2009
Working Paper Summaries

Earnings Quality and Ownership Structure: The Role of Private Equity Sponsors

Keywords: by Sharon P. Katz; Financial Services

04 Dec 2007
Working Paper Summaries

Dynamics of Platform Competition: Exploring the Role of Installed Base, Platform Quality and Consumer Expectations

Keywords: by Feng Zhu & Marco Iansiti; Entertainment & Recreation

2007
Working Paper

Dynamics of Platform Competition: Exploring the Role of Installed Base, Platform Quality and Consumer Expectations

By: Feng Zhu and Marco Iansiti

This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform quality or consumer expectations? Second, when does a monopoly emerge in a platform-based market? Finally, when is a platform-based market socially... View Details

Keywords: Price; Network Effects; Digital Platforms; Monopoly; Quality; Competitive Advantage; Digital Platforms

July 1986
Background Note

Quality Problems, Policies and Attitudes in the U.S. and Japan: An Exploratory Study

By: Janice A. Klein and David A. Garvin

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Article

Linking Organizational Context and Managerial Action: The Dimensions of Quality Management

By: S. Ghoshal and C. A. Bartlett

Keywords: Organizations; Management

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March 2018
Supplement

Sandra Brown Goes Digital (C): Raising Quality in a Healthcare Company

By: Rosabeth Moss Kanter and Jonathan Cohen

Using digital and social media tools and lessons learned from prior change campaigns as a middle manager in a large biotech company, Sandra Brown continued in a new role in the quality division, engaging staff in a quality movement at the company. She had found a new... View Details

Keywords: Digital; Grassroots Movement; Managing Change; Career Path; Stakeholder Engagement; Engagement; Health Care Industry; Quality; Leading Change; Performance Improvement; Personal Development and Career; Social Media; Health Industry

Article

The Discriminating Consumer: Product Proliferation and Willingness to Pay for Quality

By: Marco Bertini, Luc Wathieu and Sheena Iyengar

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July 2023
Article

Impacts of Electricity Quality Improvements: Experimental Evidence on Infrastructure Investments

By: Robyn C. Meeks, Arstan Omuraliev, Ruslan Isaev and Zhenxuan Wang

Hundreds of millions of households depend on electricity grid connections providing low quality and unreliable services. Understanding the impacts of and consumer response to electricity quality improvements is important for development and the environment. We... View Details

Keywords: Infrastructure; Energy; Quality; Kyrgyzstan

March 1991
Article

The Role of Audits and Audit Quality in Valuing New Issues

By: S. Datar, G. A. Feltham and J. S. Hughes

Keywords: Accounting Audits; Quality; Value

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03 Jul 2024
News

The Top Qualities Boeing’s Next CEO Needs Most? Courage and Humility

2004
Working Paper

Downsizing Price Increases: A Greater Sensitivity to Price Than Quantity in Consumer Markets

By: John T. Gourville and Jonathan J. Koehler

October 1992 (Revised December 1993)
Case

ServiceMaster Co.: The Quality Services Network

By: James L. Heskett and Roger H. Hallowell

Keywords: Service Industry

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22 Oct 2014
News

Using technology to find quality care

Care.com founder and CEO Sheila Lirio Marcelo (MBA 1998) is the driving force behind a technology platform that helps families find solutions to their caregiver needs. (Published October 2014) View Details

March 2004
Teaching Note

Ford Motor Company: Quality of Earnings Growth Analysis (A) and (B) TN

By: David F. Hawkins

Teaching Note to (9-104-059) and (9-104-063). View Details

Keywords: Auto Industry; Consulting Industry

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