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- All HBS Web (494)
- Faculty Publications (35)
- 01 Dec 2019
- News
Remix
all and stepped down from his businesses at the end of November 2017.) The article ripped through her life like a wrecking ball, Dixon says. Her marriage crumbled. The startup was put on ice. Personal traumas that had long been buried... View Details
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
mediation, and "negotiate something in the real world" was her current assignment. The VP eventually agreed to put her in touch with the Impress representative. After a number of meetings and a lot of negotiation, Impress agreed... View Details
Keywords: by Deepak Malhotra
- 16 Apr 2019
- Blog Post
How Being an Introvert Influenced My Business School Experience
career path. Introversion and the case method The case method forces you to think on your feet and puts you in the spotlight. This can be an uncomfortable experience for those who are naturally introverted – it certainly is for me.... View Details
- Web
Winners & Runners-Up | New Venture Competition
weakens bridge pilings and has put some 500,000 bridges in the United States at risk. Quickstor Rebecca Greene Todd Rudnianyn Business Track Runner-Up This new venture has developed a mobile app to facilitate the process of finding... View Details
- 18 May 2023
- News
India's New Money Managers
When Priti Rathi Gupta (OPM 49, 2017) was 16 years old, her father handed her his investment portfolio and asked her what she could make of it. She was befuddled. "He realized that, although I had schooling in what we call commerce, I didn't really know much about... View Details
Keywords: Maureen Harmon
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
managers make the right decisions to successfully build new-growth businesses. 1. Disruptive innovations spur growth. Companies have two basic options when they seek to build new-growth businesses. They can try to take an existing market... View Details
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
could be one of the biggest obstacles to achieving our climate goals. This session will examine different approaches, from policy to trade schools to exciting new and incumbent companies putting the workforce at the core of their business... View Details
- 17 Jan 2012
- First Look
First Look: January 17
PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
- 01 Oct 1999
- News
Eight Among Many: Alfred A. Checchi
Checchi puts it. "My grandparents symbolize what America is all about," says Checchi proudly, describing how his Italian immigrant forebears, from their corner store in rural Maine, first put the family on... View Details
Keywords: Garry Emmons
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
The average billion-dollar company spends as many as 25,000 person-days per year putting together the budget. If this all paid off in shareholder return, that would be fine. But few organizations can make that claim. In fact, many firms... View Details
Keywords: by Loren Gary
- 01 Jul 2020
- Blog Post
How SVMP Helped Me Take My Next Steps (2+2) and Find Myself
grateful that I did decide to put myself out there a bit, because my SVMP week truly did change my trajectory. It was impossible to know then, but by submitting the SVMP application and then attending the program, my eyes were opened up... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets of customer-service... View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
demonstrated that Unilever could make a hostile acquisition, while the acquisition of Chesebrough-Pond's two years later showed that Unilever could move quickly and decisively if it wished. Effective procedures were put in place to absorb... View Details
- 28 Feb 2022
- Blog Post
Making an Impact on the Media Industry with my MBA
academic fundamentals while putting them to work through case discussion. I wanted to learn through the case method because it uniquely places us in a setting to exchange ideas and debate the various options... View Details
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
TripAdvisor, which doesn't have such accountability. On the other hand, Luca approves of the more extensive options that TripAdvisor provides for sorting and categorizing reviews of hotels—for example, business travelers can find reviews... View Details
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
is far more valuable in decisions regarding people " However, intuition lags reality. "Use it to consider if the new idea makes sense, but don't give it more weight than it deserves." B. Graham equated judgment with a "gut check." He View Details
Keywords: by James Heskett
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
so sure. As she put it, "I am cautious (about the) question (of) too much focus." As good leaders, she added, we need to be aware of the environment to develop awareness to create a spectrum of realities or possibilities.... View Details
Keywords: by James Heskett
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond. The following excerpt describes strategies and tactics to overcome another party's counterproductive behavior and keep the deal on track. These are ideas that anyone can View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- Profile
Ethan Li
Is there a different way of approaching things? Going to business school would help me reflect on my experience and develop perspective. How could I put it all together in a way that would guide me into the future?" Using the HBS... View Details
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
people (consumers in this case) "a feeling of power" and "of being 'special'." As Dave G puts it, "companies are becoming (good) at making a very aware person like myself make the decision they want me to... View Details
Keywords: by Jim Heskett