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Show Results For
- All HBS Web
(292)
- News (107)
- Research (153)
- Events (1)
- Multimedia (5)
- Faculty Publications (73)
- 19 Dec 2023
- Research & Ideas
15 Podcast Episodes That Grabbed Listeners in 2023
needed to take decisive steps to succeed against the major opposition to his leadership from both inside and outside the company. Twitter employees circulated an open letter protesting expected layoffs, advertising agencies advised their... View Details
Keywords: by Danielle Kost
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
before trust can rebuilt with users. #5: Never waste a good crisis. By immediately flying to Philadelphia and personally apologizing to the two victims, Johnson enabled them to become spokespeople for the broader issue of racial bias and neutralized View Details
- 01 Mar 2024
- News
In Harmony
in 1963, brought swift economic growth to the country—but by the 1970s he was also a de facto dictator, torturing and killing citizens who dared to protest for a more democratic government. Education was another driver for the family’s... View Details
- 02 Feb 2023
- Research & Ideas
Why We Still Need Twitter: How Social Media Holds Companies Accountable
In May 2021, the Twitter account Brands Getting Owned posted images of signs that workers had taped to the windows of a Chipotle in the United States. One large cardboard sign read, “Sorry for the inconvenience, but due to us being overworked, understaffed, and... View Details
- Web
Leadership - Faculty & Research
of Minhaj critiquing Saudi Arabia’s crown prince. As Netflix’s global reach, content library, and cultural impact grew, it likely faced more frequent protests against what it chose to air and what it chose to censor. How should the... View Details
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
At the end of 2020—seven months after COVID-19 had sent the airline industry into a tailspin and five months after George Floyd’s murder by Minneapolis police provoked nationwide protests for racial justice—Delta Air Lines CEO Ed Bastian... View Details
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
labor protests and a federal law to prevent a repeat of “L’affaire Michelin.” Generations of trust evaporated. The company regained it with a 10-year turnaround and a commitment to closely collaborating with workers at every step. "Trust... View Details
Keywords: by Lane Lambert
- 16 Nov 2010
- News
The HBS Tunnels
escape routes for Defense Secretary Robert McNamara (MBA ’39) and Alabama Governor George Wallace during student protests and covert entry for police into student-occupied University Hall during antiwar View Details
Keywords: Keith Larson
- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
a folding chair across the court to protest a referee's call. Mike Krzyzewski, also known as Coach K, leads the men's basketball program at Duke University. Instead of fear, Krzyzewski relies heavily on positive reinforcement, open and... View Details
- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
four Porsches in the garage and who join online brand communities to share in their love for the brand. When Porsche tried to appeal to female consumers with its Porsche Cayenne SUV, these fanatics howled in protest about the "feminizing"... View Details
Keywords: by Michael Blanding
- Web
Our Values | About
investigation. But the protest has raised questions about how we address freedom of speech, hateful speech that goes against our community values, and security and safety for everyone at the School. In this context, I am reaching out to... View Details
- Web
Symposium - Race, Gender & Equity
Symposium: Virtual Edition The 2021 Gender and Work Symposium, held virtually, spoke to the various crises that have so strikingly come to the fore this past year, here in the US and across the world. To name just a few, we have witnessed civil View Details
- Web
Social Enterprise - Faculty & Research
global reach, content library, and cultural impact grew, it likely faced more frequent protests against what it chose to air and what it chose to censor. How should the company’s leadership handle the fallout from its latest controversy,... View Details
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
just one of four Black CEOs leading a Fortune 500 company. Frazier is also outspoken, having resigned from President Trump’s American Manufacturing Council to make a clear statement against “hatred, bigotry and group supremacy” that surfaced in View Details
- Web
Dean Srikant Datar Statements & Speeches | About
we can, or should, soon forget. Freedom of expression and peaceful protest are rights we must always respect. Violence such as unfolded on Thursday can never be condoned. Published January 17, 2021 A Message from Dean Srikant Datar New... View Details
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
no closer to addressing the underlying causes of systemic racism. Two months ago, a mob of supporters of former President Donald J. Trump stormed the US Capitol, which had a far smaller law enforcement presence than it did during protests... View Details
Keywords: by Rachel Layne
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
governor would follow through on his intentions to sign it into law. The bill had taken on the moniker “Don’t Say Gay.” There had been “Say Gay” protests across Florida and the US by groups supportive of LGBTQ+ rights. Hundreds of Disney... View Details
Keywords: by James Heskett
- Web
Working Groups Update | About
involve clarifying the relationship between free speech, academic freedom, and community values. A subset of the group has already reviewed the School’s demonstration policies with an eye toward re-stating the forms of protest allowable... View Details
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
Stay beautiful”—went viral on social media in 2013. (See illustration below) Campaign ad featuring Indian actress Nandita Das protesting skin-lightening creams. Source: Women of Worth, courtesy Rohit Deshpandé Fair skin part of India’s... View Details