Profit - Publications - Faculty & Research

12 Jan 2009
News

Business ideas don't all profit non-profits

March 2023
Case

Ownership Works: Scaling a Profitable Social Mission

By: Ethan Rouen, Dennis Campbell and Andrew Robinson

Pete Stavros was on a high after his latest experiment with employee ownership. As the head of industrial investments for KKR, Stavros orchestrated the sale of CHI Overhead Doors, which turned into KKR’s best investment in more than two decades and created $360 million... View Details

Keywords: Employee Ownership; Knowledge Sharing; Nonprofit Organizations

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30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

It may be time to think about who really creates value in your organization, starting with customers and employees. Harvard Business School professors W. Earl Sasser and James L. Heskett discuss their book, The Value Profit Chain.... View Details

Keywords: by Manda Mahoney

September–October 1995
Article

Realize Your Customers' Full Profit Potential

By: Leonard A. Schlesinger and Alan W.H. Grant

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June 2013
Article

How to Profit from 'Lean Advertising'

By: Thales S. Teixeira

This article introduces the concept of Lean Advertising, i.e., how to use non-traditional approaches to create and distribute advertising using extremely low-cost approaches online. A framework for Lean Advertising is proposed that identifies the four ways in which... View Details

Keywords: Viral Advertising; Viral Ads; Online Marketing; Lean Advertising; Digital Marketing; Advertising; Advertising Industry

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08 Apr 2012
News

When Profit and Social Responsibility Collide

27 Sep 2007
News

Expanding Profitability While Confronting Global Challenges

16 Jun 2016
News

How Shareholders Jumped to First in Line for Profits

February 2019
Teaching Note

Zalora Philippines: From Growth to Profitability

By: Donald Ngwe

Teaching Note for HBS No. 517-009. View Details

Keywords: E-commerce; Online Retail; Emerging Markets; Philippines

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05 Jun 2024
News

Half the Firms, Twice the Profits

02 Dec 2022
News

Purpose and Profit with George Serafeim

1996
Chapter

Organisational Capability as a Source of Profit

By: David J. Collis

Keywords: Organizational Design; Performance Capacity; Profit

Citation

March 2002 (Revised May 2007)
Case

Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)

By: V.G. Narayanan and Lisa Brem

The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details

Keywords: Customers; Customer Relationship Management; Price; Perspective; Marketing; Competitive Advantage; Financial Services Industry; Banking Industry; Canada

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04 Oct 2018
Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

yuri_arcurs Recent research shows for the first time that diversity in venture capital firms not only spawns creativity and alternative viewpoints, but also improves financial performance. Paul Gompers, Eugene Holman Professor of Business Administration at Harvard... View Details

Keywords: by Michael Blanding; Banking; Financial Services