Publications

January 2000
Teaching Note

Autobytel.com (TN)

Teaching Note for (9-500-015). View Details

Keywords: Auto Industry

15 Nov 2020
News

Podcasts Engage New Audiences with HBS

academics, researchers, and practitioners who have been inspired and taught by the late Professor Clayton Christensen. Each week on “After Hours,” Youngme Moon, the Donald K. David View Details

01 Dec 2004
News

Getting Personal

HBS associate professor Youngme Moon teaches the MBA elective Consumer Marketing and several Executive Education marketing courses. With her research and course development... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

March 2006
Course Overview Note

Consumer Marketing: Rethinking the Core

Outlines the structure and content of an advanced MBA course entitled Consumer Marketing: Rethinking the Core. The course, which is part of the second-year curriculum at the Harvard Business School, focuses on a reexamination of several fundamental marketing paradigms... View Details

Keywords: Marketing; Consumer Behavior

March 2006
Teaching Note

American Legacy: Beyond the Truth Campaign (TN)

Keywords: Advertising Campaigns

July 2004 (Revised March 2006)
Teaching Note

The Birth of the Swatch (TN)

Teaching Note to (2-504-096). View Details

Keywords: History; Fashion Industry

July 2004 (Revised February 2005)
Teaching Note

Marketing Antidepressants: Prozac and Paxil (TN)

Teaching Note to (9-502-055). View Details

Keywords: Marketing; Pharmaceutical Industry

April 2004 (Revised March 2006)
Teaching Note

Ikea Invades America (TN)

Teaching Note to (2-504-094). View Details

Keywords: Retail Industry; Consumer Products Industry

May 2003 (Revised January 2006)
Teaching Note

NTT DoCoMo: Marketing i-mode (TN)

Teaching Note for (9-502-031). View Details

Keywords: Telecommunications Industry; Japan

June 2002 (Revised July 2002)
Case

NTT DoCoMo: Marketing i-mode

i-mode is a wireless Internet service offered in Japan by NTT DoCoMo. In just three years, the service has won over 30 million subscribers and achieved a 60% share of Japan's mobile Internet market, making it the most successful mobile data service in the world. It is... View Details

Keywords: Price; Marketing; Marketing Channels; Market Entry and Exit; Market Participation; Success; Competition; Internet and the Web; Technology Adoption; Mobile and Wireless Technology; Telecommunications Industry; Japan

October 2000 (Revised March 2001)
Case

BizRate.com

BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue... View Details

Keywords: Business Education; Marketing Channels; Internet and the Web; Customer Relationship Management; Trust; Business Model; Marketing Strategy; Internet and the Web; Business Divisions; Debates; Retail Industry

February 1999 (Revised May 1999)
Case

Onsale, Inc.

Onsale has been a pioneer in electronic commerce, offering excess and refurbished goods using an online auction format. The company is now planning to become a player in the highly competitive world of first-run computer merchandise as well. However, unlike other... View Details

Keywords: Business Model; Transformation; Customers; Brands and Branding; Auctions; Network Effects; Strategic Planning; Competitive Strategy; Internet and the Web; Retail Industry