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  • All HBS Web  (363)
    • News  (97)
    • Research  (207)
    • Multimedia  (4)
  • Faculty Publications  (152)

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  • All HBS Web  (363)
    • News  (97)
    • Research  (207)
    • Multimedia  (4)
  • Faculty Publications  (152)
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  • June 2003
  • Article

Let's Hear It for B Players

By: Thomas J. DeLong and Vineeta Vijayaraghavan
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DeLong, Thomas J., and Vineeta Vijayaraghavan. "Let's Hear It for B Players." Harvard Business Review 81, no. 6 (June 2003).
  • 2022
  • Working Paper

On the Origins of Our Discontent

By: Rawi Abdelal and Thomas J. DeLong
Signs of discontent with global capitalism and national capitalisms abound. Unless we find ways to create better jobs and then improve those jobs further with empathic management and thoughtful mentoring, then we will be unable to create a more stable, purposeful... View Details
Keywords: Capitalism; Human Needs; Public Opinion; Social Issues; Wealth and Poverty; Globalization; Government and Politics
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Abdelal, Rawi, and Thomas J. DeLong. "On the Origins of Our Discontent." Harvard Business School Working Paper, No. 22-078, June 2022.
  • June 2005 (Revised May 2006)
  • Case

Alex Montana at ESH Manufacturing Co.

By: Thomas J. DeLong and Michael Kernish
Alex Montana sat at his desk pondering the career decision before him. Alex was director of the North American division of ESH Manufacturing, a $4.6 billion, Cleveland-based company with operations on three continents. ESH's CEO had just offered Montana a promotion to... View Details
Keywords: Decision Making; Decision Choices and Conditions; Personal Development and Career; Work-Life Balance; Manufacturing Industry; Cleveland
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DeLong, Thomas J., and Michael Kernish. "Alex Montana at ESH Manufacturing Co." Harvard Business School Case 405-106, June 2005. (Revised May 2006.)
  • June 2003 (Revised January 2006)
  • Case

Xilinx, Inc. (A)

By: Thomas J. DeLong and Christina Darwall
Is it possible to create a great business and a company? Wim Roelandts sets out, in the context of Xilinx, to create a high-performance organization without sacrificing the human dimension. Roelandts experiences additional pressure when the company is affected by a... View Details
Keywords: Business Ventures; Economic Slowdown and Stagnation; Corporate Social Responsibility and Impact; Organizational Design
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DeLong, Thomas J., and Christina Darwall. "Xilinx, Inc. (A)." Harvard Business School Case 403-136, June 2003. (Revised January 2006.)
  • July 2002 (Revised December 2002)
  • Case

Mercer Management Consulting (A)

By: Thomas J. DeLong and Michael Echenberg
Insurance giant Marsh & McLennan acquires management consulting firms Temple, Barker & Sloane (TBS) in 1987 and Strategic Planning Associates (SPA) in 1990 and sets out to merge the two. The merger proceeds slowly and painfully. Following the February 1990 merger,... View Details
Keywords: Mergers and Acquisitions; Business Model; Decision Making; Organizational Culture; Personal Development and Career; Horizontal Integration; Consulting Industry
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DeLong, Thomas J., and Michael Echenberg. "Mercer Management Consulting (A)." Harvard Business School Case 403-009, July 2002. (Revised December 2002.)
  • September 2000
  • Teaching Note

Hambrecht & Quist (A) & (B) TN

By: Thomas J. DeLong and Nicole Tempest
Teaching Note for (9-898-161) and (9-800-214). View Details
Keywords: Banking Industry; San Francisco
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DeLong, Thomas J., and Nicole Tempest. "Hambrecht & Quist (A) & (B) TN." Harvard Business School Teaching Note 801-140, September 2000.
  • June 2000
  • Teaching Note

Morgan Stanley: Becoming a "One-Firm" Firm and The Firmwide 360-degree Performance Evaluation Process at Morgan Stanley TN

By: M. Diane Burton, Thomas J. DeLong and Charles A. O'Reilly III
Teaching Note for (9-400-043) and (9-498-053). View Details
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Burton, M. Diane, Thomas J. DeLong, and Charles A. O'Reilly III. Morgan Stanley: Becoming a "One-Firm" Firm and The Firmwide 360-degree Performance Evaluation Process at Morgan Stanley TN. Harvard Business School Teaching Note 400-078, June 2000.
  • June 2011
  • Article

The Paradox of Excellence

By: Thomas J. DeLong and Sara DeLong
Why is it that so many smart, ambitious professionals are less productive and satisfied than they could be? We argue that it's often because they're afraid to demonstrate any sign of weakness. They're reluctant to ask important questions or try new... View Details
Keywords: Employees; Innovation and Invention; Strength and Weakness; Performance Productivity; Risk and Uncertainty; Motivation and Incentives; Satisfaction
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DeLong, Thomas J., and Sara DeLong. "The Paradox of Excellence." Harvard Business Review 89, no. 6 (June 2011).
  • August 2024 (Revised September 2024)
  • Case

Dishoom: From Bombay with Love

By: Anjali M. Bhatt and Thomas J. DeLong
Shamil and Kavi Thakrar, co-founders of Dishoom, faced critical decisions as they looked to expand the UK-based restaurant group. Shamil, the CEO, was confident in Dishoom's potential for growth but he was concerned about preserving the culture and values centered... View Details
Keywords: Human Resource Management; Growth And Scaling; Organizational Culture; Values and Beliefs; Growth Management; Expansion; United Kingdom
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Bhatt, Anjali M., and Thomas J. DeLong. "Dishoom: From Bombay with Love." Harvard Business School Case 425-025, August 2024. (Revised September 2024.)
  • May 2003 (Revised May 2007)
  • Teaching Note

Cirque Du Soleil (TN)

By: Thomas J. DeLong and Jaan Margus Elias
Teaching Note for (9-403-006). View Details
Keywords: Entertainment and Recreation Industry
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DeLong, Thomas J., and Jaan Margus Elias. "Cirque Du Soleil (TN)." Harvard Business School Teaching Note 403-158, May 2003. (Revised May 2007.)
  • May 2003 (Revised June 2003)
  • Teaching Note

S.G. Cowen: New Recruits (TN)

By: Thomas J. DeLong and Jaan Margus Elias
Teaching Note for (9-402-028). View Details
Keywords: Service Industry
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DeLong, Thomas J., and Jaan Margus Elias. "S.G. Cowen: New Recruits (TN)." Harvard Business School Teaching Note 403-154, May 2003. (Revised June 2003.)
  • May 2003
  • Teaching Note

Harrah's Entertainment, Inc: Rewarding Our People (TN)

By: Thomas J. DeLong and Jaan Margus Elias
Teaching Note for (9-403-008). View Details
Keywords: Entertainment and Recreation Industry
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DeLong, Thomas J., and Jaan Margus Elias. "Harrah's Entertainment, Inc: Rewarding Our People (TN)." Harvard Business School Teaching Note 403-155, May 2003.
  • November 2002
  • Case

Profiles of the Class of 1976

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Profiles of the Class of 1976." Harvard Business School Case 403-087, November 2002.
  • October 2008 (Revised June 2010)
  • Case

State of Emergency at Mercy Hospital

By: Thomas J. DeLong and Chirag D Shah
Dr. Scott Gabu, Chairman of the Emergency Department of the world-renowned, university-based Mercy Hospital, was deeply disturbed when he read the letter from the family of John Samson, a patient who had come to the emergency room one week earlier, that described an... View Details
Keywords: Health Care and Treatment; Knowledge Acquisition; Leadership Development; Behavior; Personal Characteristics; Health Industry
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DeLong, Thomas J., and Chirag D Shah. "State of Emergency at Mercy Hospital." Harvard Business School Case 409-048, October 2008. (Revised June 2010.)
  • January 2004
  • Teaching Note

Mellon Investor Services (TN)

By: Thomas J. DeLong and Jaan Margus Elias
Teaching Note to (9-402-036). View Details
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DeLong, Thomas J., and Jaan Margus Elias. "Mellon Investor Services (TN)." Harvard Business School Teaching Note 404-093, January 2004.
  • November 2002 (Revised October 2003)
  • Supplement

Anne F. Baird

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Anne F. Baird." Harvard Business School Supplement 403-086, November 2002. (Revised October 2003.)
  • November 2002
  • Supplement

Richard Oliva

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Richard Oliva." Harvard Business School Supplement 403-085, November 2002.
  • November 2002
  • Supplement

Patricia Hughes Mason

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Patricia Hughes Mason." Harvard Business School Supplement 403-083, November 2002.
  • November 2002
  • Supplement

Samuel Allston

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Samuel Allston." Harvard Business School Supplement 403-082, November 2002.
  • November 2002
  • Supplement

Linda Fay Harris

By: Leslie A. Perlow and Thomas J. DeLong
Presents profiles written by six members of the HBS Class of 1976 from the 10th and 20th reunions. The six alumni represent a cross section of the class of 1976 and provide a snapshot of life at the time of the reunions. View Details
Keywords: Personal Development and Career
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Perlow, Leslie A., and Thomas J. DeLong. "Linda Fay Harris." Harvard Business School Supplement 403-081, November 2002.
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