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- 21 Mar 2019
- HBS Case
The Ferrari Way
drivers in pure, unadulterated pleasure. “The overarching goal is to create an experience—a sensual experience,” says Harvard Business School Professor Stefan Thomke, who wrote a case study about the company in 2018. While many companies... View Details
- 04 Mar 2024
- Research & Ideas
Want to Make Diversity Stick? Break the Cycle of Sameness
When US Supreme Court Justice Ruth Bader Ginsburg died in 2020, Harvard Business School Assistant Professor Edward Chang noticed something interesting: To fill the vacancy, then-President Donald Trump replaced Ginsburg with another woman,... View Details
Keywords: by Michael Blanding
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
documenting the disparities we’ve known about for 20 or 30 years,” says Harvard Business School Professor Amitabh Chandra. “One more research paper that finds that minority health care is separate and unequal may be important but is... View Details
- 02 Mar 2021
- HBS Case
The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?
many people to acknowledge the systemic racism that pervades American society. Mihir Desai, the Mizuho Group Professor at Harvard Business School and Professor of Law at Harvard Law School, was inspired to... View Details
Keywords: by Michael Blanding
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
Harvard Business School Assistant Professor Alison Wood Brooks. “It was surprising to see such a devious twist that people would take advantage of someone in an anxious state” "People who are perfectly healthy feel anxious many times... View Details
Keywords: by Michael Blanding
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
from people who have been traditionally hiring men,” explains Himabindu Lakkaraju, an assistant professor at Harvard Business School. “They review men and give high rankings to men, and then men are always showing up higher on the... View Details
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
working paper by Ariel Dora Stern, an assistant professor at Harvard Business School. “There is a huge delay associated with being the first product to enter a new device market” She found that first movers in a particular category spent... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
is ready for audiences, making them risky and expensive propositions. “Each one is a huge project, and the success rate is quite low,” says Hong Luo, the James Dinan and Elizabeth Miller Associate Professor of Business Administration in... View Details
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
says Goh, who is also an assistant professor at the National University of Singapore (NUS) Business School. “You don’t feel like what you are doing is meaningful anymore.” What's the economic price of burnout? Even though physician... View Details
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
co-workers can help those employees improve. “When you are exposed to different ideas or a different way of working, it can change your own behavior,” says Christopher Stanton, the Marvin Bower Associate Professor of Business... View Details
Keywords: by Michael Blanding
- 29 Nov 2022
- Research & Ideas
How Much More Would Holiday Shoppers Pay to Wear Something Rare?
equally important goal of fitting in with the rest of society,” says Chiara Farronato, assistant professor at Harvard Business School. “Too much of a thing and it becomes a commodity, too little of a thing and it becomes something that’s... View Details
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
Nobody likes being last. We avoid picking the cheapest wine on the menu or the final donut in the box. “And we hate being picked last in gym class,” says Harvard Business School professor Ryan Buell. “Humans are very social creatures, and... View Details
- 04 Dec 2019
- Book
Creating the Experimentation Organization
subtle tweaks to everything from varying shades of color to alternative placement of links and menu options for booking properties. It’s part of an innovative culture of experimentation that pervades every aspect of how the company operates, says Stefan Thomke, William... View Details
Keywords: by Michael Blanding
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
“Young scholars frequently like to study a lot of different things, but they are often encouraged to really focus,” says Frank Nagle, assistant professor in the Strategy Unit at Harvard Business School. “Otherwise, how are you going to... View Details
Keywords: by Michael Blanding
- 11 Jun 2018
- Research & Ideas
Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas
be high-school graduates who had received one of the numerous scholarships Samsung had sponsored. All of this company largesse struck Harvard Business School Professor Lauren Cohen as a bit suspicious—especially seeing how Samsung had... View Details
- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
It’s a question people often ask Harvard Business School Professor Max Bazerman: Can you meet with my relative or friend who is applying to Harvard? Perhaps they ask with the hope that it might help them in the admissions process.... View Details
Keywords: by Michael Blanding
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
yuri_arcurs Recent research shows for the first time that diversity in venture capital firms not only spawns creativity and alternative viewpoints, but also improves financial performance. Paul Gompers, Eugene Holman Professor of Business... View Details
- 18 Dec 2013
- HBS Case
Lessons from the Lance Armstrong Cheating Scandal
to facilitate it," says Professor of Management Practice Clayton S. Rose, who sees in Armstrong's story an ideal vessel for teaching lessons about business ethics and leadership. Along with research associate Noah Fisher, Rose wrote... View Details
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
analogy for vicarious learning is the photocopier,” says Christopher G. Myers, assistant professor of Organizational Behavior at Harvard Business School. The idea: Watch what other people do, make copies of the good things and dispose of... View Details
- 20 Sep 2019
- Research & Ideas
Solving the Riddle of How Companies Grow Over Time
For many leaders of organizations, the word most used in their business vocabulary is “grow.” But when you talk to them about how their firms grow over time, or what kind of growth is important, they are often mystified. “It’s a puzzle,” says Gary Pisano, the Harry E.... View Details