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  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

When US Supreme Court Justice Ruth Bader Ginsburg died in 2020, Harvard Business School Assistant Professor Edward Chang noticed something interesting: To fill the vacancy, then-President Donald Trump replaced Ginsburg with another woman,... View Details
Keywords: by Michael Blanding
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

Absenteeism is so pervasive in Latin America and Asia that 10 percent of a business’ workers might not show up on any given day. This risk can create tremendous uncertainty, especially for businesses running on low margins, says Jorge Tamayo, an assistant View Details
Keywords: by Michael Blanding; Fashion
  • 26 Jun 2023
  • Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

the day, huddling with family in the Florida twilight as brilliant fireworks light up the sky above Cinderella’s castle. Disney clearly knows a thing or two about creating memorable moments, says Julian De Freitas, assistant professor at... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 13 Apr 2011
  • Working Paper Summaries

The ‘IKEA Effect’: When Labor Leads to Love

Keywords: by Michael I. Norton, Daniel Mochon & Dan Ariely; Consumer Products
  • 29 Nov 2022
  • Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

equally important goal of fitting in with the rest of society,” says Chiara Farronato, assistant professor at Harvard Business School. “Too much of a thing and it becomes a commodity, too little of a thing and it becomes something that’s... View Details
Keywords: by Michael Blanding; Retail
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

Nobody likes being last. We avoid picking the cheapest wine on the menu or the final donut in the box. “And we hate being picked last in gym class,” says Harvard Business School professor Ryan Buell. “Humans are very social creatures, and... View Details
Keywords: by Michael Blanding; Retail; Service
  • 26 Jan 2021
  • Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

A novel approach to repaying debt could help consumers free themselves from crushing credit card balances faster, according to new research. Rather than asking borrowers to make payments toward their total balances, Harvard Business School View Details
Keywords: by Kristen Senz; Financial Services
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

at Harvard Business School, and Kate Barasz, an associate professor at ESADE Business School in Barcelona, asked participants in a recent study. Interestingly, 20 percent of participants wished for the larger, more serious tear. That’s... View Details
Keywords: by Michael Blanding
  • 08 Dec 2022
  • HBS Case

The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

the Kim B. Clark Professor of Business Administration at Harvard Business School, who explores those challenges in a case study co-written with HBS research associate Christopher Diak. “There’s the question of how you deal with these... View Details
Keywords: by Michael Blanding; Consumer Products
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

Marvin Bower Associate Professor of Business Administration at Harvard Business School. “When people weren’t presented with a privacy notice, their purchase interest was about twice that of those who had been shown the privacy notice.”... View Details
Keywords: by Michael Blanding; Retail
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

[research] hasn’t included everyone,” says Coffman, the Piramal Associate Professor of Business Administration at Harvard Business School. A 2021 Williams Institute study found that about 1.2 million people in the US identify as... View Details
Keywords: by Michael Blanding
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

afterwards, their employment prospects were pretty dismal,” says Mark Egan, an assistant professor of finance at Harvard Business School. Egan details the misconduct findings in a new working paper, “When Harry Fired Sally: The Double... View Details
Keywords: by Michael Blanding; Financial Services
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

As a Harvard Business School professor for 20 years, V.G. Narayanan has significant experience using the School's pioneering case method to teach business concepts—introducing a real-world management problem, and then using the Socratic... View Details
Keywords: by Michael Blanding; Education
  • 16 Dec 2015
  • Research & Ideas

Why ‘Sleep on It’ No Longer Sounds Like Great Advice

that waking fresh and clearheaded makes us better able to see decisions in a clearer light. “It’s somewhat like moving information from short-term to long-term storage” That’s certainly what Uma R. Karmarkar, an assistant professor in the... View Details
Keywords: by Michael Blanding; Retail
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

to revert back to the old status quo of office life, but it could be a mistake to impose a pre-pandemic mentality on a post-pandemic reality, says Harvard Business School Professor Tsedal Neeley. She has been studying remote, virtual, and... View Details
Keywords: by Michael Blanding
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of trying to force one culture or... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

It's that paradox—that struggle can be both something to overcome on the way to success and something to embrace for the meaning it gives our lives—that motivated Harvard Business School Professor Joseph Badaracco to take a closer look at... View Details
Keywords: by Michael Blanding
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

School Professor William R. Kerr. “Nationalistic policies have gained strength all around the world,” Kerr says, pointing to Brexit in the UK and strains caused by the refugee crisis in Europe as indicators of anti-immigrant sentiment... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 02 Apr 2018
  • Research & Ideas

Is 'Gut Feel' a Good Reason to Invest in a Startup?

associate professor of business administration in the Organizational Behavior Unit at Harvard Business School. And yet, investors take chances over and over often with great success when they hit it big with a game-changing... View Details
Keywords: by Michael Blanding; Financial Services
  • 03 Aug 2015
  • Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

other, along certain dimensions they are collaborating” So why would Amazon release a version of its Kindle Reader on Apple's iPad, allowing users to access its library of exclusive digital books? "Doesn't that diminish interest in the Kindle device?" asks Feng Zhu, an... View Details
Keywords: by Michael Blanding; Information; Publishing; Technology
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