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Show Results For
- All HBS Web
(6,009)
- People (38)
- News (2,032)
- Research (1,572)
- Events (10)
- Multimedia (110)
- Faculty Publications (997)
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- November 2008
- Article
Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms
By: Heidi Gardner, N. Anand and Timothy Morris
Diversification into innovative domains through new practice area creation is a critical imperative for professional services firms. Using theories of organizational territoriality and corporate charters, we conceptualize professional firms as federations of distinct... View Details
Keywords: Diversification; Lawfulness; Code Law; Management Practices and Processes; Service Operations; Innovation and Invention; Management Analysis, Tools, and Techniques
Gardner, Heidi, N. Anand, and Timothy Morris. "Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms." Special Issue on Professional Service Firms: Where Organization Theory and Organizational Behavior Might Meet, edited by Roy Suddaby, Royston Greenwood, and Celeste Wilderom Journal of Organizational Behavior 29, no. 8 (November 2008).
- August 2013
- Teaching Note
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
- July 2008 (Revised December 2011)
- Supplement
ghSMART(-er) & Co., 2008: Pioneering in Professional Services
By: Noam T. Wasserman and Ashraf Haque
Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details
Keywords: Business Ventures; Managerial Roles; Organizational Structure; Problems and Challenges; Loss; Motivation and Incentives; Service Industry
Wasserman, Noam T., and Ashraf Haque. "ghSMART(-er) & Co., 2008: Pioneering in Professional Services." Harvard Business School Supplement 809-025, July 2008. (Revised December 2011.)
- September 2000
- Background Note
Professional Services Module Four: Managing the Organization Through Processes
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Focuses on how the internal processes connect strategy with implementation. View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Four: Managing the Organization Through Processes." Harvard Business School Background Note 801-010, September 2000.
- 1973
- Book
Curriculum Recommendations for Graduate Professional Programs in Information Systems
By: F. W. McFarlan, R. L. Nolan and D. P. Norton
- October 6, 2015
- Article
Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable
By: Francesca Gino, Caroline Ashley Wilmuth and Alison Wood Brooks
Women are underrepresented in most high-level positions in organizations. While a great deal of research has provided evidence that bias and discrimination give rise to and perpetuate this gender disparity, in the current research, we explore another explanation: men... View Details
Gino, Francesca, Caroline Ashley Wilmuth, and Alison Wood Brooks. "Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable." Proceedings of the National Academy of Sciences 112, no. 40 (October 6, 2015).
- Article
Embeddedness and New Idea Discussion in Professional Networks: The Mediating Role of Affect-Based Trust
By: Roy Y.J. Chua, M.W. Morris and P. Ingram
This article examines how managers' tendency to discuss new ideas with others in their professional networks depends on the density of shared ties surrounding a given relationship. Consistent with prior research which found that embeddedness enhances information flow,... View Details
Chua, Roy Y.J., M.W. Morris, and P. Ingram. "Embeddedness and New Idea Discussion in Professional Networks: The Mediating Role of Affect-Based Trust." Journal of Creative Behavior 44, no. 2 (June 2010): 85–104.
- September 2000
- Background Note
Professional Services Module Three: Internal Strategy of Organizational Design
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
The way in which PSFs organize themselves to leverage strategic capabilities is imperative in achieving high performance. View Details
Keywords: Organizational Design; Strategy; Performance Capacity; Competency and Skills; Business Startups
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Three: Internal Strategy of Organizational Design." Harvard Business School Background Note 801-009, September 2000.
- 1 Jan 1991
- Conference Presentation
The Role of Men in Relationships among Professional Women
By: R. J. Ely
Ely, R. J. "The Role of Men in Relationships among Professional Women." Paper presented at the Academy of Management Annual Meeting, January 01, 1991. (Nominated for Dorothy Harlow Best Paper Award Given annually to the author of the best paper submitted to the Annual Academy of Management Meeting presented by Academy of Management.)
- December 2004
- Article
When Professionals Become Mothers, Warmth Doesn't Cut the Ice
By: A.J.C. Cuddy, S.T. Fiske and P. Glick
Keywords: Behavior
Cuddy, A.J.C., S.T. Fiske, and P. Glick. "When Professionals Become Mothers, Warmth Doesn't Cut the Ice." Journal of Social Issues 60, no. 4 (December 2004): 701–718.
- 06 Jul 2012
- Working Paper Summaries
Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals
- 1996
- Book
Report of the NACD Blue Ribbon Commission on Director Professionalism
By: Robert B. Stobaugh
Keywords: Management Teams
Stobaugh, Robert B. Report of the NACD Blue Ribbon Commission on Director Professionalism. Washington, D.C.: National Association of Corporate Directors, 1996. (One of 28 Commissioners.)
- 2023
- Working Paper
What Makes Managers’ Private Disclosures Informative? Evidence from Professional Investors
By: Michael Durney, Hoyoun Kyung, Jihwon Park and Eugene F. Soltes
- June 1986
- Article
Professional Psychologists as Group Treatment Providers: Utilization, Training, and Trends
By: Timothy Butler and Adelaide Fuhriman
Butler, Timothy, and Adelaide Fuhriman. "Professional Psychologists as Group Treatment Providers: Utilization, Training, and Trends." Professional Psychology: Research and Practice 17, no. 3 (June 1986).
- 2011
- Article
Passing as Superman: The Ideal Worker and Men's Professional Identities
By: Erin Marie Reid
Reid, Erin Marie. "Passing as Superman: The Ideal Worker and Men's Professional Identities." Academy of Management Best Paper Proceedings (2011).
- September–October 2003
- Article
Making the Case: Professional Education for the World of Practice
By: David A. Garvin
Garvin, David A. "Making the Case: Professional Education for the World of Practice." Harvard Magazine (September–October 2003), 56–65; 107. (
Winner of Smith-Weld Prize Given annually for the best article published in Harvard Magazine about the University
.)- 2002
- Book
Aligning the Stars: How to Succeed When Professionals Drive Results
By: Jay W. Lorsch and Thomas J. Tierney
Lorsch, Jay W., and Thomas J. Tierney. Aligning the Stars: How to Succeed When Professionals Drive Results. Boston, MA: Harvard Business School Press, 2002.
- 18 Oct 2006
- Working Paper Summaries
Racial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives?
- September 2000
- Background Note
Professional Services Module One: Introduction to the Challenges Facing PSFs
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
This initial module was meant to clarify how the course would be useful to students who would be starting PSFs, working for them as an employee or contractor, managing them, or hiring them from the client side. View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module One: Introduction to the Challenges Facing PSFs." Harvard Business School Background Note 801-007, September 2000.
- September 2000
- Background Note
Professional Services Module Two: External Strategy for Sustained Competitive Advantage
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Concerns itself with the strategic dynamics which influence organizations externally. View Details
Keywords: Competitive Advantage; Competitive Strategy; Corporate Entrepreneurship; Business Startups; Business Plan; Service Operations; For-Profit Firms; Power and Influence; Measurement and Metrics; Business Processes; Management Practices and Processes; Management Analysis, Tools, and Techniques
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Two: External Strategy for Sustained Competitive Advantage." Harvard Business School Background Note 801-008, September 2000.