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  • All HBS Web  (1,865)
    • People  (1)
    • News  (264)
    • Research  (1,283)
    • Events  (18)
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  • All HBS Web  (1,865)
    • People  (1)
    • News  (264)
    • Research  (1,283)
    • Events  (18)
    • Multimedia  (9)
  • Faculty Publications  (669)
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  • 01 Jun 2002
  • News

Ads Improve Consumer Decisions

in 1995. Linking this with Nielsen viewer panel data on over fifteen hundred individuals, Anand and Shachar developed a model to determine how well TV viewers' choices of programming “matched” their likely viewing preferences (based upon... View Details
Keywords: Laura Singleton (MBA 1988)
  • 01 Dec 2020
  • News

Invest in the New Abnormal

need to adjust to the new reality that customers prefer not to come into their stores. B2C firms must enhance their delivery and pickup options and provide incentives [such as rewards points for using a mobile app] to customers to... View Details
  • 01 Jun 2004
  • News

Baker’s Man of Steel

cabin. “When I get out, I still don’t feel like talking.” Some of the newer cranes are computerized, but Delaney prefers to do the job by feel — something he’s well qualified to do. “Too long,” he answers, when asked how long he’s been a... View Details
Keywords: Baker Library; Bobby Delaney; crane; operator; Construction of Buildings; Construction
  • 01 Dec 2010
  • News

The Father of Modern Advertising

made promises that reality couldn’t keep, such as claiming Lucky Strikes (“Reach for a Lucky instead of a sweet”) improved throat health. He preferred to do business directly with chief executives and made many powerful and lasting... View Details
Keywords: Sean Silverthorne; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Oct 2000
  • News

MBA Cohorts Will Merge Next Year

outstanding educational experience, stimulating innovation and change in the MBA Program, and providing valuable experience and learning about program delivery." While the decision to discontinue the cohort system was based on a number of factors, the View Details
  • 01 Dec 2003
  • News

Nonprofits: Choosing a Path for Growth

Duke-based colleague Beth Battle Anderson found that many nonprofits that had expanded or were considering doing so preferred the branch model, even though it is characterized by slower growth. To learn more, Baker Library’s Carla Tishler... View Details
  • 01 Mar 2006
  • News

Drive-In Nation

pressured to move quickly to improve its products and attract more buyers. Snow adds that in their factories, the Japanese often prefer to customize existing systems and equipment rather than installing the latest fancy technology. “Their... View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 30 Jan 2021
  • News

Finding a Fresh Approach to Dry Cleaning

houses, a quilt that was hand-sewn by a former first lady, and the flag from the booth at Ford’s Theatre where President Lincoln was shot. He relies on the skills of long-term employees to deliver these specialized services, such as using a bar-code system to track a... View Details
Keywords: Personal and Laundry Services; Personal Services
  • 01 Sep 2012
  • News

HBS Is Committed to Increasing Alumni Engagement

from HBS is a determinant of how connected alumni feel. While alumni farther away feel less connected to the School, in locations where there is a smaller group of alumni, there is a stronger sense of community and engagement. View Details
Keywords: Lisa Skeete Tatum; engagement; Educational Support Services; Educational Services
  • 01 Sep 2020
  • News

3-Minute Briefing: Mark Mason (MBA 1995)

CFO, Gary Crittenden, asked me to become CFO for Citi Holdings right at the beginning of the financial crisis. He told me: “Careers are defined in times of crisis.” I said, “You want me to be CFO of a bad bank?” and he said, “I prefer you... View Details
Keywords: April White; Photo by: Michael Bucher; banking; diversity; COVID-19; leadership; African American; career advice; Finance
  • 01 Dec 1999
  • News

New Jakurski Chair Supports Research in Global Finance

given were expressed in a citation presented at the dinner by Dean Clark. In its concluding paragraph, the citation read, "The André R. Jakurski Professorship was created 'to support a senior faculty member whose primary area of study is in global finance, with a View Details
  • 01 Jun 1997
  • News

Carla Small

counselor at a children's center confirmed her interest in family care but also made her realize that she preferred to approach the field "from a business angle." In 1988, she left Leo Burnett to follow her heart. Small soon discovered... View Details
Keywords: Linda Goodspeed
  • 01 Jun 2011
  • News

The House that Howard Built

about entrepreneurship as an opportunity. As young faculty colleagues, he and Stevenson had become friends. “Howard was a curious, interesting, independent kind of guy,” says McArthur. “He preferred to pursue what interested him,... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2010
  • News

Lords of Strategy

had done. Instead, what Gluck did was take the world’s most prestigious and self-confident consulting firm, McKinsey & Company, and revolutionize it. Gluck joined The Firm (McKinsey preferred upper-case designation for itself) in 1967... View Details
Keywords: Garry Emmons; Publishing Industries (except Internet); Information; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2014
  • News

Feedback

position to compete online in the early stages of Netflix, but preferred to focus on improving traditional services rather than look into new distribution channels and to follow consumer preferences. —Ayuna Badmaeva (GMP 12, 2012) via... View Details
  • 01 Jun 2009
  • News

Faculty Research Online

fundamental ways. In his blog on marketing issues, Professor John Quelch discusses why marketers must start planning today to reach consumers after the recession. See http://hbswk.hbs.edu/item/6139.html. Professional Networks in China and America While American... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2013
  • News

RallyPoint a Winner

in which "introducing themselves and creating a network aren't necessarily skills they've cultivated." A free-to-veterans service, RallyPoint is also good news for the Defense Department—which annually reimburses states some $1 billion for veteran unemployment... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • 26 Aug 2020
  • News

What the Climate Change Movement Can Learn from the Pandemic

our credit card or for users who choose not to connect a card and would prefer to answer questions instead. How do we make those estimates more accurate or how do we account for things like the fact that a grocery bill should be... View Details
  • 01 Sep 2008
  • News

Balanced Equation

still true today: eBay enables users to trade with other people without regard to time and distance. It makes inefficient markets efficient. What kind of communications devices do you use? I may be the last person on earth who does not have a BlackBerry. I View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2011
  • News

Just Doing His Job

Malaysia’s Petronas Towers may be among the tallest structures in the world, but the man chiefly responsible for building them prefers to keep a low profile. Describing Tatparanandam Ananda Krishnan (MBA ’64) as an individual who “guards... View Details
Keywords: Architectural, Engineering, and Related Services; Professional Services
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