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Publications

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    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • Program

    Competing in the Age of AI—Virtual

    capabilities that can help your business succeed in today's data-driven environments, you will discover how you can lead your company's transformation into an AI-first leader. Along with learning how to unlock new growth potential, you will deepen your understanding of... View Details
    • 10 Jan 2012
    • First Look

    First Look: January 10

    approaches to address the increasing demand from society for a deeper understanding of what causes even good people to cross ethical boundaries. Download the paper: http://www.hbs.edu/research/pdf/12-054.pdf Management View Details
    Keywords: Sean Silverthorne
    • January 1993 (Revised June 1993)
    • Background Note

    Challenge of Commitment,The

    By: Michael Beer and Michael J. Gibbs
    Defines commitment, describes the psychological and organizational factors that underly it, and provides a comprehensive discussion of the policies and practices managers can employ to enhance commitment. Identifies control and commitment as two critical strategies... View Details
    Keywords: Ethics; Governance Controls; Policy; Management Practices and Processes; Managerial Roles; Strategy
    Related
    • April 1986 (Revised July 1986)
    • Supplement

    Duncan Field (B)

    By: Howard H. Stevenson
    Following the acquisition of a new business, the manager is approached for the "continuation" of a regular payment for services to "insure labor peace" and maintain a parking lot. The case allows discussion of ethical, legal, and practical issues involved. View Details
    Keywords: Acquisition; Ethics; Law; Management; Service Industry
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    • 2013
    • Book

    The Good Struggle: Responsible Leadership in an Unforgiving World

    By: Joseph L. Badaracco Jr.
    The question of how to lead successfully and responsibly is crucially important in our uncertain, high-pressure, turbulent world. In this book, Joseph Badaracco answers this question in practical and, at times, provocative ways. View Details
    Keywords: Ethics; Leadership Style
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    • 2018
    • Book

    Kissinger the Negotiator: Lessons from Dealmaking at the Highest Level

    By: James K. Sebenius, R. Nicholas Burns and Robert H. Mnookin (with a forward by Henry A. Kissinger)
    As professors and practitioners with careers devoted to negotiation, we are often asked “Who are the world’s best negotiators? What makes them effective?” Inevitably Henry Kissinger’s name comes up as an elite, if controversial, negotiator from whom we can learn a... View Details
    Keywords: History; Negotiation Process; Negotiation Tactics; Personal Development and Career; Negotiation Style; United States
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    • 2012
    • Book

    Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

    By: Amy C. Edmondson
    Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those... View Details
    Keywords: Change; Interpersonal Communication; Learning; Values and Beliefs; Innovation and Invention; Management; Performance Improvement; Groups and Teams; Research; Strategy; Complexity; Value
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    • December 2006 (Revised January 2007)
    • Case

    Infosys in India: Building a Software Giant in a Corrupt Environment

    By: Rawi E. Abdelal, Rafael M. Di Tella and Prabakar (PK) Kothandaraman
    Shortly after Infosys was founded in 1981, its managers faced a major turning point when they made a decision to operate without giving in to the petty corruption rife in the Indian economy. Within just a few years, that decision had truly defined the company. Over the... View Details
    Keywords: History; Management Style; Moral Sensibility; Policy; Business and Government Relations; Decisions; Business Growth and Maturation; Situation or Environment; Crime and Corruption; Business Strategy; Information Technology Industry; Computer Industry; India
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    • April–June 2022
    • Other Article

    Commentary on 'Causal Decision Making and Causal Effect Estimation Are Not the Same... and Why It Matters'

    By: Edward McFowland III
    There has been a substantial discussion in various methodological and applied literatures around causal inference; especially in the use of machine learning and statistical models to understand heterogeneity in treatment effects and to make optimal decision... View Details
    Keywords: Causal Inference; Treatment Effect Estimation; Treatment Assignment Policy; Human-in-the-loop; Decision Making; Fairness
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    • 10 Jan 2017
    • First Look

    First Look at New Research: January 10, 2017

    How did he do these deals? What strategies and tactics worked and what failed? Why and under what conditions? What ethical challenges does this approach present? Is there an underlying logic and method to his approach that, well beyond... View Details
    Keywords: Sean Silverthorne
    • 20 Jan 2003
    • Research & Ideas

    Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

    With corporate America rocked by revelations of conflict of interest, malfeasance, negligence, and greed, a group of HBS professors recently gathered to review the current crisis. Is it a case of dé jà vu or an unprecedented, systemic failure? This roundtable... View Details
    Keywords: by Garry Emmons
    • 2014
    • Working Paper

    Cleaning House: The Impact of Information Technology on Employee Corruption and Performance

    By: Lamar Pierce, Daniel Snow and Andrew McAfee
    This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology... View Details
    Keywords: Management Practices and Processes; Information Technology; Ethics; Performance Productivity; Employees
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    • 01 Mar 2016
    • News

    What if we had a Secretary of the Future?

    • 03 Apr 2007
    • First Look

    First Look: April 3, 2007

    recommendations and zero pressure following hold recommendations. We discuss possible explanations for the differences in trading response, including information costs and investor naivete. The Business, Legal, and Ethical Ramifications... View Details
    Keywords: Martha Lagace
    • 22 Jun 2015
    • News

    Interview: professor Robert G. Eccles, Harvard Business School

    • Article

    Big Other: Surveillance Capitalism and the Prospects of an Information Civilization

    By: Shoshana Zuboff
    This article describes an emergent logic of accumulation in the networked sphere, 'surveillance capitalism,' and considers its implications for 'information civilization.' The institutionalizing practices and operational assumptions of Google Inc. are the... View Details
    Keywords: Surveillance Capitalism; Big Data; Google; Information Society; Privacy; Internet Of Everything; Rights; Economic Systems; Analytics and Data Science; Internet and the Web; Ethics
    Related
    • 2009
    • Chapter

    Evaluating the Impact of SA8000 Certification

    By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel
    SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes... View Details
    Keywords: Corporate Governance; Working Conditions; Standards; Performance Evaluation
    Related
    • 01 Aug 2017
    • First Look

    First Look at New Research and Ideas, August 1

    brand as well as when the brand with which consumers flirt is similar to their preferred brand. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53001 April 2017 Business Ethics Quarterly The Responsibilities and Role of... View Details
    Keywords: Sean Silverthorne
    • 2009
    • Chapter

    The Principles of Embedded Liberalism: Social Legitimacy and Global Capitalism

    By: Rawi Abdelal and John G. Ruggie
    In this essay we revisit the principles of “embedded liberalism” and argue for their relevance to the contemporary global economy. The most essential principle is the need for markets to enjoy social legitimacy, because their political sustainability ultimately depends... View Details
    Keywords: Economic Systems; Ethics; International Finance; Globalization; Multinational Firms and Management; Corporate Governance; Governing Rules, Regulations, and Reforms; Labor
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