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Publications

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  • All HBS Web  (278)
    • News  (29)
    • Research  (221)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (68)

Show Results For

  • All HBS Web  (278)
    • News  (29)
    • Research  (221)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (68)
← Page 7 of 278 Results →
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

Professor of Medicine at Harvard Medical School. So, what does the connection between patient outcomes and physician relationships mean for business? It shows how personal connections and trust can improve performance, more so than View Details
Keywords: by Rachel Layne; Health
  • Web

Leadership - Faculty & Research

of caring for not only the corporation and shareholders but also the patients and medical professionals. How should leaders of health-related businesses weigh the demand for efficiency and profit alongside the care of patients and the professional development of... View Details
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. Methods: We developed and administered a management measurement instrument using structured telephone interviews with both the primary... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

case. Purchase this case:https://hbsp.harvard.edu/product/419032-PDF-ENG Harvard Business School Case 519-014 Garanti Payment Systems: Digital Transformation Strategy (A) Işıl Akdemir Evlioğlu, executive vice president of marketing at... View Details
Keywords: Dina Gerdeman
  • Web

Increasing Value in Care Delivery - Health Care

engagement, and payment reform. For each of these approaches, the course emphasizes the importance of identifying improvement targets, implementing relevant changes, and measuring their effects on performance. Executive Education Managing... View Details
  • 16 Mar 2009
  • Research & Ideas

When the Internet Runs Out of IP Addresses

infrastructure is largely private. ISPs make their own decisions about what systems to install, and what services to provide. Certainly governments can offer incentives, but when Japan experimented with IPv6 deployment incentives at the... View Details
Keywords: by Sean Silverthorne; Telecommunications
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

relationships are moving to performance-based pricing—they are paid based on achieving certain client advertising and/or marketing goals. The contractor who rebuilt the 1995 earthquake-damaged freeway in Los Angeles received enormous performance View Details
Keywords: by Benson Shapiro; Manufacturing
  • 13 Sep 2011
  • First Look

First Look: September 13

imbalances is an important shortcoming of the recent literature. Download the paper: http://www.hbs.edu/research/pdf/12-009.pdf No Margin, No Mission? A Field Experiment on Incentives for Pro-Social Tasks Authors:Nava Ashraf, Oriana... View Details
Keywords: Sean Silverthorne
  • Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

new relationships with payers, hospitals, and physicians to become more accountable for patient outcomes and total costs. The case describes new forms of... May 2018 HBS Case Collection Kaiser Permanente Colorado: Primary Care Plus by... View Details
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

delivery and pickup options and provide incentives to customers to reward them using these options. Dunkin’ provides extra loyalty points to customers who pre-order on mobile apps. HBO made numerous shows available for free on its app to... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

nonstandard drivers frequently lapse on their payments in order to pay for basic necessities, then incur high fees when they re-enroll in coverage. Nonstandard carriers earn 13 percent of their premium income from fees and often require... View Details
Keywords: by Ray Kluender; Insurance
  • 31 Mar 2023
  • Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

will increase incentives for innovators to invest in new treatments,” the researchers say. A basic bundle would also need cost-sharing rules, provider payments, and myriad other details. Often, these are decisions that require detailed... View Details
Keywords: by Kasandra Brabaw; Insurance; Health
  • Web

Research - Behavioral Finance & Financial Stability

Toomas Laarits & Jeffrey Wurgler MAR 2022 What is the role of fiscal stimulus in the stock market? The authors study the stock market effects of the arrival of the three rounds of “stimulus checks” to U.S. taxpayers and the single round of direct View Details
  • Web

Strategy Execution Online Course | HBS Online

profit planning Identify critical performance variables and develop goals, measures, and targets corresponding to them Analyze a range of incentive types and identify the most useful ones for different contexts 5-6 hrs Module 5... View Details
  • 28 Apr 2022
  • Research & Ideas

Can You Buy Creativity in the Gig Economy?

martial arts. Some novelists are paid a fixed price, similar to the way that Charles Dickens was paid for each installment of The Pickwick Papers in the 1800s. With this model, authors receive the same payment for their books regardless... View Details
Keywords: by Pamela Reynolds
  • Web

Sustainable Investing Course | HBS Online

Investing Fund Selection Evaluating Bellwether Coffee Show Hide Details Concepts The Mainstreaming of Impact Investments The Potential for an "Impact Edge" Align Incentives to Create Value Green Bonds and Other Debt Instruments Featured... View Details
  • 04 Jun 2001
  • What Do You Think?

What’s the Future of the Subscription Model?

"float" from advance payment for subscriptions. Companies abandon the subscription model at their risk. Take the case of Xerox, for example. Many would argue that the company began its slippery slide toward obscurity when it... View Details
Keywords: by James Heskett
  • 23 Jun 2008
  • Research & Ideas

Innovative Ways to Encourage Personal Savings

this work was published in the Harvard Business Review. My colleagues and I looked at a full range of financial services that were—and were not—available in South Central and communities like it, including payment services, savings,... View Details
Keywords: by Martha Lagace; Financial Services
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

set-up error (among many): It is easy to make one kind of mistake in your choice of negotiating agents. You know the importance of using a skilled and knowledgeable negotiating agent as well as crafting a contract that aligns your agent's View Details
Keywords: by Martha Lagace
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

Kaiser [Permanente's] Dr. [Kim] Adcock, it is not enough just to know that a particular physician is making more than the acceptable number of errors [in misread x-rays]. Unless deeper analysis of the nature of the radiologists' errors is... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
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