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- Faculty Publications (38)
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- All HBS Web (350)
- Faculty Publications (38)
- 01 Oct 2000
- News
Laura Scher of Working Assets
socially responsible Working Assets Money Market Fund. Working Assets Funding Service emerged from the fund entity in 1988 and now operates various enterprises, with telecommunications as its core service. The company purchases... View Details
Keywords: Marguerite Rigoglioso
- 26 May 2016
- News
Sunil B. Mittal, OPM 27, 1999
Telecom 1992 Launches Bharti Cellular 1999 Completes OPM Program 2002 Bharti Airtel lists on Indian bourses through IPO 2004 Airtel becomes India’s largest mobile operator 2006 Launches Satya Bharti School Program to educate India’s rural... View Details
Keywords: Susan Young
- 01 Dec 2014
- News
In My Humble Opinion: Vittorio Colao (MBA 1990)
daily basis, however, he is focused on operations and loves the energy of commercial challenges. “I am more of an execution-under-pressure type than a chess player,” he says. “I’ve seen too many strategies fail due to poor execution—and... View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
M-Paisa—there was the question of establishing any cell phone service at all. A little over a decade ago, Afghans had two options for making a call: walk across the border to another country, including Pakistan or Tajikistan, or use an... View Details
Keywords: Julia Hanna
- 07 May 2020
- News
Ensuring Student Equity
learning programs, food and other basic resources, and health services for more than 1,200 children each week in this underserved community. “We had to rethink the operation of our food pantry. We had to develop learning materials that... View Details
Keywords: Jennifer Gillespie
- 07 Oct 2024
- News
On the Move: Nikos Bartzoulianos (MBA 2008)
After nearly nine years in a series of marketing and strategy roles at Samsung—where he logged approximately 2.5 million air miles and earned status as a “permanent resident” of Korea—Nikos Bartzoulianos (MBA 2008) made the leap to Electrolux Group Chief Marketing... View Details
- 01 Sep 2007
- News
Busy…Very Busy
conversations, file cabinets opening and closing, and other office goings-on. Aside from conveying over the phone the aura of a successful enterprise, his virtual, aural workplace has another benefit, Freund believes. “A lot of people... View Details
Keywords: Arts, Entertainment
- 10 Apr 2019
- News
Rakuten’s Mikitani Bets $5.5 Billion To Shake Up Japan’s Telecom Industry
A recent feature in Forbes outlines Rakuten CEO Hiroshi Mikitani’s plan to disrupt Japan’s mobile phone market. Named Rakuten Mobile, the company hopes to build the network in “half the time and at a cost of up to 40% less than what it... View Details
- 01 Dec 1996
- News
Laurel without Hardy? A Lesson for Business
less, attractive. Hardware and software are complements. So are hot dogs and mustard, cars and car loans, cable television and TV Guide, the Internet and high-capacity digital phone lines, catalogues and overnight delivery services - even... View Details
- 01 Jun 2010
- News
Michael Depatie
builds. We think that our distinctive competence is operating excellence and the way our people show up for our guests — which isn’t to say that the Hiltons and Marriotts aren’t trying to be good operators. But their niche is distribution... View Details
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to... View Details
- 01 Mar 2004
- News
Job Hunting in a Tight Market: Strength in Numbers
job-hunting targets. If you are searching only in Los Angeles, for example, think of other geographic areas. If you are looking only in large public corporations, consider small or private companies or nonprofits. It takes an average of eight follow-up View Details
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
caregiving responsibilities, as well as workers in countries with strict hourly limits, Choudhury says. Scheduling talks in multiple time zones During real-time, or synchronous, communication—including in-person meetings, video conferencing, View Details
Keywords: by Michael Blanding
- 01 Dec 2013
- News
A Safer, Smarter Future for Tech Trash
BRADOO: Mining old tech for gold by Constantine von Hoffman When most people's phones break, all they see is a problem. Privahini Bradoo (MBA 2008) sees an opportunity. Bradoo is the cofounder and CEO of BlueOak Resources, a company... View Details
- 01 Sep 2004
- News
Inside Executive Search
leading companies in the relevant industry sectors, then works to identify the managers most responsible for the success of the relevant business. We want to learn why a prospect may be an appropriate candidate before making the first View Details
- 01 Sep 2018
- News
Escape Hatch
2015 with three tiny houses in the southern New Hampshire woods, Getaway now offers 89 escapes in areas less than two hours from Boston, New York, and Washington, DC, with the goal of expanding to three new markets in the coming year. Getaway’s message? Put your View Details
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
They do it in two ways. One, if a Progressive customer gets into a minor accident, he or she can phone the company from the scene and will be met by a member of its Immediate Response fleet. "It's not unusual for them to show up at... View Details
Keywords: by Martha Lagace
- 01 Jun 2011
- News
All in Good Time
from home after leaving the corporate world in 2004. When her workload overwhelmed her, she got some friends involved. “I realized that there were many other people who had the same need for flexibility,” O’Kelly says in a phone interview... View Details
- 01 Jun 2016
- News
Prima Datarina
adding that ticket prices can climb to $250 for some high-demand performances. “In the box office, we heard people on the phone shouting to their friend, ‘We pay that for Celtics tickets, we can pay it for the ballet!’ ” READ MORE Kara... View Details
Keywords: Julia Hanna