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  • Web

Employment | Harvard Business School

school’s campus, is available to HBS employees, students, alumni and partners. Shad offers over 50 group fitness classes per week and personal trainers that provide more than 1300 training sessions per year.... View Details
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 2023
  • Working Paper

Sending Signals: Strategic Displays of Warmth and Competence

By: Bushra S. Guenoun and Julian J. Zlatev
Using a combination of exploratory and confirmatory approaches, this research examines how people signal important information about themselves to others. We first train machine learning models to assess the use of warmth and competence impression management... View Details
Keywords: AI and Machine Learning; Personal Characteristics; Perception; Interpersonal Communication
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  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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  • 01 Apr 2021
  • Blog Post

An Aerospace Engineer Provides a Lift for Underrepresented Innovators and Entrepreneurs

rolling blackouts. I wanted to see if renewables could be something that could benefit those regions of the continent.” Shodiya applied her aerospace engineering training to redesign wind turbine blades that could optimize the amount of... View Details
  • 06 Aug 2013
  • First Look

First Look: August 6

https://www.hbs.edu/faculty/Pages/download.aspx?name=norton%20apfelbaum%202013.pdf August 2013 Journal of Personality and Social Psychology The Cheater's High: The Unexpected Affective Benefits of Unethical Behavior By: Ruedy, N.E., C.... View Details
Keywords: Anna Secino
  • Web

Live from Klarman Hall - Alumni

this is a major cause of rising unhappiness. In this lecture, Professor Arthur Brooks will show how modern life with its technological distractions is changing our brains and making meaning and purpose harder to find. But he also will reveal the solutions we can... View Details
  • January 2008 (Revised January 2008)
  • Case

Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model

By: Robert G. Eccles
Two Brattle Center (TBC) is a struggling for-profit private mental health clinic based in Harvard Square. Its founder, Dr. Joan Wheelis, is a nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior... View Details
Keywords: Business Model; For-Profit Firms; Decision Choices and Conditions; Financial Strategy; Health Care and Treatment; Health Disorders; Medical Specialties; Nonprofit Organizations; Emotions; Health Industry; United States
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  • Program

Changing the Game

Summary Whether you're executing a strategic sale, a vendor contract, or a high-stakes acquisition, your ability to negotiate can make or break your company's success—and your career. In this comprehensive negotiation training program,... View Details
  • November 15, 2022
  • Article

Using Simulations to Upskill Employees

By: Frank V. Cespedes, Trond Aas, Alex Hunt and Huw Newton-Hill
Reskilling employees tops the agenda in many organizations, according to a LinkedIn report. Korn Ferry estimates an 85-million person talent shortage by 2030, and McKinsey likens the challenge to the shift from agricultural to manufacturing work that occurred in the... View Details
Keywords: Employee Engagement; Managing People; Talent Development; Training; Human Capital; Experience and Expertise; Talent and Talent Management; Retention; Personal Development and Career
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  • 05 Feb 2024
  • What Do You Think?

How Do You Hire for Attitude?

(AdobeStock/Mediteraneo) For years, my colleagues and I have advised anyone who would listen to hire for attitude, train for skills. Organizations that get it backward pay a heavy price. One of my favorite quotes is that of Richard... View Details
Keywords: by James Heskett
  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

and then realize after the fact that some of these documents that we used to train ChatGPT contain a lot of racist content or misinformation. A more mundane example would be if during training the year was... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • Web

Placement - Doctoral

Management Control Systems: Evidence from the Field Advisors: Dennis Campbell (Chair), Tatiana Sandino , and Susanna Gallani Jihwon Park Accounting & Management, 2020 Placement: CUNY, Baruch College, Zicklin School of Business Dissertation: Does Compliance View Details
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

management and society for more than a century. The book is also a call for reform. I show that university-based business schools were founded to train a professional class of managers in the mold of doctors and lawyers but have... View Details
Keywords: Martha Lagace
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

after our intervention. Entrepreneurs with MBAs or accelerator experience did not respond to this intervention, suggesting that formal training can limit the spread of peer advice. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 14 Nov 2023
  • What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

To what extent does it come from serving others, either literally (as in the old ServiceMaster Company) or through behaviors that encourage personal development in others? For years, my colleagues and I, based on our research, have... View Details
Keywords: by James Heskett
  • July 2001 (Revised May 2002)
  • Case

Making a Doctor

Three doctors were interviewed to learn how they were trained to be a physicians. One was a family practice senior resident, one was a critical care pediatric chief resident, and one was an orthopedic staff surgeon 18 months out of residency. All three were interviewed... View Details
Keywords: Personal Development and Career; Health Care and Treatment; Business Processes; Health Industry
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  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

orchestra as a soloist just within reach. But suddenly, his performance started to worsen. No amount of practice or specialized training helped. In fact, the harder he raged against his decline, the faster it inevitably came. He took a... View Details
Keywords: by Avery Forman
  • 11 Sep 2017
  • Research & Ideas

Why Employers Favor Men

findings may help employers train recruiters to be aware of their biases and work around them. The two faces of discrimination Gender discrimination clearly runs through the workplace. Women earn about 78 cents on the dollar compared to... View Details
Keywords: by Dina Gerdeman
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

users may have additional knowledge or context that the AI doesn’t (e.g. that the AI hasn’t been trained on, propriety knowledge, a better understanding of the specific task at hand, etc.). Another risk with these generative AI models is... View Details
Keywords: by Kristen Senz; Technology