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Show Results For
- All HBS Web
(826)
- People (4)
- News (264)
- Research (447)
- Multimedia (1)
- Faculty Publications (76)
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- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
their organizations merely sell the products and services they have rather than develop new offerings based on evolving customer needs and desires. Interestingly, only 55 percent of survey respondents ranked customer focus as one of the... View Details
- 26 Mar 2008
- First Look
First Look: March 26, 2008
that adopted in neighboring states. At least since 1809, shareholders in the state's manufacturing corporations had faced unlimited liability, which held shareholders personally liable for corporate debts. While unlimited liability was... View Details
Keywords: Martha Lagace
- Research Summary
Managing Marketspace Service Interfaces
Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
personally profit by violating the law or by harming or misleading others. The stakes can be enormous, especially when a big transaction or career-making decision is involved. This means people in business often face much larger... View Details
Keywords: by Lane Lambert
- 19 Apr 2010
- Research & Ideas
The History of Beauty
chypre, and was the first perfumer to sell his wares in elegantly designed glass bottles, rather than in the pharmaceutical bottles used previously. An ambitious believer in globalization, he even sent his energetic mother-in-law to open... View Details
- 02 Nov 2010
- First Look
First Look: November 2, 2010
http://intranet.hbs.edu/dept/drfd/new_publications/papers/amabile/Challenges_of_Person-Centric%20Work_Psych_Amabile.pdf Perceiving Freedom Givers: Effects of Granting Decision Latitude on Personality and Leadership Perceptions Authors:Roy... View Details
Keywords: Sean Silverthorne
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
should do: “agitate, innovate, and orchestrate.” Ordinary people can effect change After all, people lower down the organizational ladder, who may seem to have little influence, often have far more power than they realize to change their workplaces, View Details
Keywords: by Jay Fitzgerald
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business success and relieve View Details
- 24 Jun 2002
- Research & Ideas
Four Keys of Enduring Success: How High Achievers Win
business—Stevenson said he and Nash hear three great fears: "I won't be a success." "I will be a success, but it won't be enough." "I will be a success, but I'll have to sell my soul." People seek success for... View Details
Keywords: by Martha Lagace
- 17 Jan 2017
- First Look
First Look at New Research: January 17
but at the expense of the outgroup. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52113 in press Journal of Personality and Social Psychology It Doesn’t Hurt to Ask: Question-asking Increases Liking By: Huang, K., M.... View Details
Keywords: Sean Silverthorne
- 14 Jan 2014
- First Look
First Look: January 14
about and acknowledging his own contributions to organizational underperformance or other work problems is critical to getting employees to improve and generating positive business results. He notes his approach reduced his employees' defensiveness and says it is... View Details
Keywords: Sean Silverthorne
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
Associate Professor Laura Huang, who studies early entrepreneurship, where failure is common. “You can take two people who work equally hard, and one person will naturally have an advantage and achieve success, while the other can’t climb... View Details
Keywords: by Dina Gerdeman
- 01 Mar 2016
- First Look
March 1, 2016
this case: https://cb.hbsp.harvard.edu/cbmp/product/916414-PDF-ENG Harvard Business School Case 516-007 The Hain Celestial Group Hain Celestial manufactured natural and organic food and personal care products to be sold to retailers of... View Details
Keywords: Sean Silverthorne
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
As an entrepreneur, how confident are you that you fully understand your customer’s pain points or their job to be done? Entrepreneurs I first meet tend to start selling me on their solution before explaining the problem they are trying... View Details
Keywords: by Julia Austin
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
Facebook’s issue as a political problem and tried to shift the blame to Cambridge Analytica’s bad actors for violating Facebook’s rules for application developers. He ignored the deeper problem that Facebook users want privacy for their View Details
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
unfolds. An Endearing Artlessness Some brands just want to have fun, and from birth Snapple was one of them. Operating from the back of his parents' pickle store in Queens, Arnie Greenberg and his friends Leonard Marsh and Hyman Golden started View Details
- 03 Mar 2015
- First Look
First Look: March 3
of innovative consumer products, using personal videos created by product makers, had led to its initial success. In 2014, the company launched The Grommet Wholesale, a similar platform targeting retailers. Was this the best way to... View Details
Keywords: Sean Silverthorne
- 16 Jun 2015
- First Look
First Look: June 16, 2015
COO, had to ensure the company's current business model of building cars and trucks remained strong, while concurrently navigating the company into the rapidly expanding industry of personal mobility. View Details
Keywords: Sean Silverthorne
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
the emotional side of digital transformation Digital transformation can be bewildering and exhausting for leaders and employees alike. Emerging digital technologies are disrupting everything from supply chains and manufacturing to selling... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
have little strategic impact.10 Think, in many selling situations, about the design of PowerPoint presentations: some folks are much better than others in doing this, but how much impact do the slides have versus other sales tasks? Other... View Details
Keywords: by Carmen Nobel