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  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

commercial strategy that is not yet fully defined. As Nutricia defines its strategy, it also has to define the strategic control systems it will use to monitor and fine-tune the strategy moving forward. Purchase this case:... View Details
Keywords: Martha Lagace
  • Web

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information to help diagnose problems with our server, to administer and improve the Sites, to monitor and improve the security of the Sites, and to generate aggregate statistical reports that analyze general user information and... View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

agencies. While negative ratings may "shame" firms that are performing poorly, the threat of regulatory action and the presence of "low hanging fruit" are important drivers of how firms respond to information-based... View Details
Keywords: Sean Silverthorne
  • Web

Economic Development in Rural Areas - Institute For Strategy And Competitiveness

Development in Inner Cities Economic Development in Rural Areas Cluster Studies International Cluster Competitiveness Profiles Economic Development in ... Economic Development in Rural Areas The economic performance of rural regions in... View Details
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

low-skilled commercial roles. For some, this meant “going from a position of considerable autonomy and professional status to a situation in which they had to read a script from a headset, sell products over the phone, and ask permission to use the toilet,” the case... View Details
Keywords: by Michael Blanding
  • 2009
  • Working Paper

International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

By: David J. Collis, David Young and Michael Goold
This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details
Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile
Related
  • Web

Healthy Outcomes - Managing the Future of Work

2020 | The Harvard Gazette How companies can support their employee caregivers during the COVID-19 outbreak Liz O’Donnell 23 Mar 2020 | Fast Company Caregiving crisis? Employers slow to catch up to ‘sandwich generation.’ Mark Trumbull 05 Mar 2019 | The Christian... View Details
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

minutes to handle an inquiry, and 50 minutes to perform a credit check. Deriving cost-driver rates. The cost-driver rates can now be calculated by multiplying the two input variables we have just estimated. For our customer service... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • Web

The Caring Company

outbreak Liz O’Donnell 23 Mar 2020 | Fast Company Caregiving crisis? Employers slow to catch up to ‘sandwich generation.’ Mark Trumbull 05 Mar 2019 | The Christian Science Monitor How Businesses Can Support Their Caregiving Employees... View Details
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

authorized by the United States government to monitor financial firms. The data included all employment information for financial advisors from 2005 to 2015, including when employees were hired, when they left each firm, and whether they... View Details
Keywords: by Michael Blanding; Financial Services
  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

the creative ideas the team might have generated if given more latitude. Without that creative thinking, the team's performance suffered, likely reinforcing James's basic tendency to micromanage and closely View Details
Keywords: by Martha Lagace
  • 15 Nov 2011
  • First Look

First Look: November 15

theoretical models emphasizing the role of managerial myopia. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1603484 The Impact of a Corporate Culture of Sustainability on Corporate Behavior and Performance... View Details
Keywords: Sean Silverthorne
  • 17 Mar 2015
  • First Look

First Look: March 17

volatility, whereas shadow banks tend to hold relatively liquid assets. Publisher's link: http://www.people.hbs.edu/shanson/banks_20150305_FINAL.pdf March 2015 Production and Operations Management Managing the Performance Tradeoffs from... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • Web

Social Enterprise - Faculty & Research

Beiting Cheng, Ioannis Ioannou and George Serafeim In this paper, we investigate whether superior performance on corporate social responsibility (CSR) strategies leads to better access to finance. We hypothesize that better access to... View Details
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

What Is Mics? Minimally invasive cardiac surgery (MICS) is performed by accessing the heart through incisions made between the ribs and employing a balloon device that is threaded into the heart through a vein to serve as an internal... View Details
Keywords: by Hilah Geer
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

this fall and will continue to monitor developments at Wipro. Says Upton, "There's a question as to where things go down the road: whether this continues to be a lean implementation or evolves into the Wipro Production System when... View Details
Keywords: by Julia Hanna; Computer
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Performance Effect of Feedback in a Context of Negative Incentives: Evidence from a Field Experiment” with Sofia M. Lourenço, Jeffrey O. Greenberg, Melissa Littlefield, and David W. Bates. George Serafeim : Awarded the 2019 Kim B. Clark... View Details
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer keystrokes or monitor time spent... View Details
Keywords: by Michael Blanding