Publications

19 Feb 2019
Working Paper Summaries

Relative Performance Transparency: Effects on Sustainable Choices

Keywords: by Ryan W. Buell, Shwetha Mariadassou, and Yanchong Zheng

October 2019 (Revised February 2023)
Case

Gupta Media: Performance Marketing in the Digital Age

By: V. Kasturi Rangan and Courtney Han

Gupta Media is a Digital Marketing firm started in 2005 that places advertisements and marketing promotions for its clients in digital media, mainly social media such as Facebook and Google. Over the years it had built its expertise in promoting music labels, artists... View Details

Keywords: Marketing; Digital Marketing; Performance; Measurement and Metrics; Social Media; Advertising Industry

Research Summary

Economics of Organization and Firm Performance

A great deal of theoretical and empirical research indicates that economic actors should organize activities so as to minimize the 'transaction costs' associated with managing these activities. But little is known about the consequences of violating this prescription.... View Details

Summer 2017
Article

Performance Feedback in Competitive Product Development

By: Daniel P. Gross

Performance feedback is ubiquitous in competitive settings where new products are developed. This article introduces a fundamental tension between incentives and improvement in the provision of feedback. Using a sample of 4,294 commercial logo design tournaments, I... View Details

Keywords: Feedback; Evaluation; Tournaments; Innovation; Performance Evaluation; Motivation and Incentives; Rank and Position; Product Development; Learning

Aug 08 2014
Interview

Apply Behavioral Economics to Improve Performance

September 2017 (Revised October 2017)
Case

Scaling Yesware—The Star Performance Framework

By: Shikhar Ghosh and Christopher Payton

June 1996
Background Note

Summary of The Winning Performance

By: Lynn S. Paine

May 1987 (Revised March 1990)
Background Note

Development Strategies and Economic Performance

By: Bruce R. Scott

19 Oct 2023
News

Unlocking Organizational Performance With Purpose

02 Aug 2023
News

Performance Reviews with Frank Cespedes

12 Apr 2010
News

A SWAT Team For Performance

Keywords: Amusement, Gambling, and Recreation Industries; Arts, Entertainment

December 2018
Teaching Note

Bata versus Relaxo—Analyzing Performance

By: Suraj Srinivasan, Iris Leung and Quinn Pitcher

Teaching Note for HBS No. 119-050. View Details

November 2013
Teaching Note

Momentive Performance Materials, Inc.

By: Victoria Ivashina and David Scharfstein

November 1981
Background Note

Helping Managers Improve Performance

By: Arthur N. Turner

Keywords: Management Skills

May 15 2018
Testimonial

Leveraging Culture for Performance

July 2021
Case

Performance Review: Joseph Park and Elena Ramírez

By: David G. Fubini and Patrick Sanguineti

Niya Jones, a Partner at a major management consulting firm, must review the work of two of her mentees––Joseph Park and Elena Ramírez––for their first end-of-year performance review as new Project Leaders. Both have produced strong results in their new roles, but... View Details

Keywords: Personal Development and Career; Management Style; Goals and Objectives; Management Analysis, Tools, and Techniques; Leadership Style

29 Sep 2020
Cold Call Podcast

Employee Performance vs. Company Values: A Manager’s Dilemma

Keywords: Re: Nitin Nohria; Financial Services

September 2007
Article

Assessing the Performance of Business Unit Managers

By: J. Bouwens and Laurence van Lent

Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers. We show that the weight on accounting return measures is associated with the... View Details

Keywords: Business Units; Managerial Roles; Performance Evaluation