Publications

Research Summary

General research interests

Effects of marketing actions on food choices, energy intake, and obesity.
Psychophysics of package and portion size perception and preferences.
Mere-measurement and self-generated validity effects in survey research.
Attention and choice... View Details

March 2017
Article

Risky Business: When Humor Increases and Decreases Status

By: T. B. Bitterly, A.W. Brooks and M. E. Schweitzer

Across eight experiments, we demonstrate that humor can influence status, but attempting to use humor is risky. The successful use of humor can increase status in both new and existing relationships, but unsuccessful humor attempts (e.g., inappropriate jokes) can harm... View Details

Keywords: Status and Position; Behavior; Groups and Teams; Perception

Research Summary

Secrets of Succession (Financial Times, December 6, 2002, with Nicholas Carr)

By: Rakesh Khurana

Boards often choose a new chief executive in response to outside pressures, skewed perceptions and simple convenience. In this extended essay, we argue for a return to objectivity and rigour in the selection process. View Details

December 2011
Article

Globalization and Beauty: A Historical and Firm Perspective

By: G. Jones

This paper uses the beauty industry to explore the impact of globalization over the very long run. As the first wave of modern globalization started in the nineteenth century, there began a massive homogenization of beauty ideals around the world that has, to some... View Details

Keywords: Globalization; Business Ventures; Trends; Societal Protocols; Value; Brands and Branding; Perception; Entrepreneurship; Beauty and Cosmetics Industry

June 2005 (Revised March 2006)
Background Note

Delivering Strategic Human Resource Management

By: Boris Groysberg, Andrew N. McLean and Cate Reavis

This note reviews the history of the human resources (HR) function and the strategic human resources management (SHRM) movement, wherein HR managers' aspired to be strategic partners with line managers. Reviews practices for implementing a strategic-business-partner... View Details

Keywords: Human Resources

Educators

2012
Chapter

An Assessment of How Urban Crime and Victimization Affects Life Satisfaction

By: Carlos Medina and Jorge Tamayo

We use data for Medellín, Colombia, to assess the effect of the homicide rate, individual’s perception of security in their neighborhood of residence, and of the effect of their having been victimized, on life satisfaction. We find a negative effect of the homicide... View Details

Keywords: Security; Life Satisfaction; Crime and Corruption; Housing; Safety; Perception; Colombia

Register to Read

September 2011
Article

The Labor Illusion: How Operational Transparency Increases Perceived Value

By: Ryan W. Buell and Michael I. Norton

A ubiquitous feature of even the fastest self-service technology transactions is the wait. Conventional wisdom and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when... View Details

Keywords: Internet and the Web; Perception; Valuation; Service Delivery; Consumer Behavior; Performance Effectiveness; Customer Satisfaction; Service Industry

October 2022
Article

Amplification in the Evaluation of Multiple Emotional Expressions over Time

By: Amit Goldenberg, Jonas Schöne, Zi Huang, Timothy D. Sweeny, Desmond C. Ong, Timothy Brady, Maria M. Robinson, David Levari, Jamil Zaki and James J. Gross

Social interactions are dynamic and unfold over time. To make sense of social interactions, people must aggregate sequential information into summary, global evaluations. But how do people do this? Here, to address this question, we conducted nine studies (N = 1,583)... View Details

Keywords: Social Interactions; Facial Expressions; Emotions; Behavior; Perception

2007
Working Paper

The Ethical Mirage: A Temporal Explanation as to Why We Aren't as Ethical as We Think We Are

By: Ann E. Tenbrunsel, Kristina A. Diekmann, Kimberly A. Wade-Benzoni and Max H. Bazerman

This paper explores the biased perceptions that people hold of their own ethicality. We argue that the temporal trichotomy of prediction, action and evaluation is central to these misperceptions: People predict that they will behave more ethically than they actually... View Details

Keywords: Forecasting and Prediction; Ethics; Behavior; Cognition and Thinking; Perception; Prejudice and Bias

September 2006 (Revised April 2007)
Supplement

Tim Keller at Katzenbach Partners LLC (B)

By: Boris Groysberg, Christopher Marquis and Ayesha Kanji

Supplements the (A) case. The (B) case presents the final outcome of the events. Reveals how Keller is able to turn around perceptions about him and forge relationships with key decision makers. Includes reflections and lessons learned from all parties and Keller's... View Details

Keywords: Projects; Management; Leadership; Organizations; Situation or Environment; Competition; Rank and Position; Attitudes; Motivation and Incentives; Consulting Industry

May 2014
Article

Group Membership Alters the Threshold for Mind Perception: The Role of Social Identity, Collective Identification, and Intergroup Threat

By: Leor M. Hackel, Christine E. Looser and Jay J. Van Bavel

Human faces are used as cues to the presence of social agents, and the ability to detect minds and mental states in others occupies a central role in social interaction. In the current research, we present evidence that the human propensity for mind perception is bound... View Details

Keywords: Groups and Teams; Identity; Personal Characteristics; Cognition and Thinking

2021
Article

Internment as a Business Challenge: Political Risk Management and German Multinationals in Colonial India (1914–1947)

By: Christina Lubinski, Valeria Giacomin and Klara Schnitzer

Internment in so-called “enemy countries” was a frequent occurrence in the 20th century and created significant obstacles for multinational enterprises (MNEs). This article focuses on German MNEs in India and shows how they addressed the formidable challenge of the... View Details

Keywords: Internment; Political Risk; International Business; Multinational Firms and Management; Employees; War; History; Outcome or Result; India; Germany

2018
Working Paper

Countering Political Risk in Colonial India: German Multinationals and the Challenge of Internment (1914-1947)

By: Christina Lubinski, Valeria Giacomin and Klara Schnitzer

Internment in so-called “enemy countries” was a frequent occurrence in the 20th century and created significant obstacles for multinational enterprises (MNEs). This article focuses on German MNEs in India and shows how they addressed the formidable challenge of the... View Details

Keywords: Multinational Firms and Management; Employees; War; History; Outcome or Result; India

SSRN

2010
Article

The Ethical Mirage: A Temporal Explanation as to Why We Are Not as Ethical as We Think We Are

By: A. E. Tenbrunsel, K. Diekmann, K A. Wade-Benzoni and Max Bazerman

This paper explores the biased perceptions that people hold of their own ethicality. We argue that the temporal trichotomy of prediction, action and recollection is central to these misperceptions: People predict that they will behave more ethically than they actually... View Details

Keywords: Forecasting and Prediction; Values and Beliefs; Framework; Research; Behavior; Cognition and Thinking; Perception; Prejudice and Bias

29 Aug 2018
Working Paper Summaries

How Much Does Your Boss Make? The Effects of Salary Comparisons

Keywords: by Zoë B. Cullen and Ricardo Perez-Truglia

2008
Article

Warmth and Competence As Universal Dimensions of Social Perception: The Stereotype Content Model and the BIAS Map

By: A. J.C. Cuddy, S. T. Fiske and P. Glick

The stereotype content model (SCM) defines two fundamental dimensions of social perception, warmth and competence, predicted respectively by perceived competition and status. Combinations of warmth and competence generate distinct emotions of admiration, contempt,... View Details

Keywords: Perception; Competency and Skills; Prejudice and Bias; Emotions; Business Model; Behavior; Research; Competition; Status and Position; Cognition and Thinking; Groups and Teams

21 May 2018
Working Paper Summaries

Business, Governments, and Political Risk in South Asia and Latin America Since 1970

Keywords: by Geoffrey Jones and Rachael Comunale

2011
Book

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

By: Teresa M. Amabile and Steve J. Kramer

The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details