People Analytics - Publications - Faculty & Research

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

workplace, at least to some extent. Organizations understand that they must become more diverse, equitable, and inclusive places, and that they must reach out to people as individuals of different backgrounds, engage with them on their... View Details

Keywords: by Ranjay Gulati

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

learning to gain new knowledge about current and potential market segments. “It might be that people on the bus use their cell phones more,” Amano posits, “so they just tend to buy cell phones more often.” Personalization vs. privacy... View Details

Keywords: by Kristen Senz

24 Apr 2012
First Look

First Look: April 24

experts' ability to combine and balance these two processes, we distinguish analytically among four positions of influence they can occupy-compliance expert, technical champion, trusted advisor, and engaged toolmaker-and trace the... View Details

Keywords: Carmen Nobel

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

and the DNA of innovators. What they have to say might surprise you. Clayton Christensen Can people learn to be more innovative? I don't want to overstate the case. I think about 40 percent of people just... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

13 Jul 2010
First Look

First Look: July 13

business model. A leader in trade analytics and execution for institutional equity investors, ITG had grown since its establishment in 1987 in step with the dramatic rise in equity trading volumes. During 2009, however, investors curbed... View Details

Keywords: Martha Lagace

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

It hardly needs to be said that organizations cannot learn from failures if people do not discuss and analyze them. Yet this remains an important insight. The learning that is potentially available may not be realized unless thoughtful... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

complex. The requirements are higher than even the most quantitative MBA programs can deliver. As a result, we are aggressively pursuing PhDs in business, finance, mathematics, physics, and operations. The common thread is that all are View Details

Keywords: by Martha Lagace; Education

20 Oct 2011
Research & Ideas

Getting the Marketing Mix Right

to the effectiveness of their marketing instruments” Thomas J. Steenburgh, an associate professor in the Marketing Unit at Harvard Business School, has developed a new analytical tool that more accurately measures the effectiveness of... View Details

Keywords: by Dina Gerdeman

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they didn't want to be accused of... View Details

Keywords: by John P. Kotter

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

shape individuals' willingness to accept it? We examine both questions through survey experiments and find that attitudes toward peace can in fact be widely influenced by these factors in a survey setting: 18%more people agree to peace... View Details

Keywords: Carmen Nobel

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

included those that “women have greater analytical skills and coordinate activities with much (greater) ease than men while upholding company values and strategy” (Mathews Daniel Kapito); “Having senior female leaders should lead to... View Details

Keywords: by James Heskett

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

network of individual contracts or the vision of its entrepreneur. The people inside firms learned, developed effective routines, and innovated. While we have sophisticated theories of competition in economics, the cooperative teamwork... View Details

Keywords: by Sean Silverthorne

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

hiring and productivity, says Jeffrey T. Polzer, the UPS Foundation Professor of Human Resource Management at Harvard Business School. His recent paper probes how organizational researchers should study people View Details

Keywords: by Ben Rand

06 Oct 2011
What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Summing Up Should "Moneyball Analytics" Play a Greater Role in Preparation for Management? There was general agreement among respondents to this month's column that we will see a growing emphasis on analytics among managers as... View Details

Keywords: by James Heskett

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Health. Quelch says integrating patient data is crucial to propelling the health care system to become more consumer-centric. Yet with many people concerned about privacy and skeptical about personal data being shared, he believes any... View Details

Keywords: by Dina Gerdeman; Health; Technology

11 Jun 2020
In Practice

Are Digital Organizations Better at Overcoming COVID?

chains and people analytics to artificial intelligence-based models and automated biotechnology research, organizations further along the digital curve are responding differently than those still wondering... View Details

Keywords: by Danielle Kost

03 Oct 2017
First Look

First Look at Research and Ideas, October 3, 2017

university graduates in Japan used GROW, an artificial intelligence platform and mobile app developed by Tokyo-based people analytics startup IGS, to recruit for a job. This case puts participants in the... View Details