People Analytics - Publications - Faculty & Research

04 Jan 2022
Research & Ideas

Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.

ability to collect and analyze more data more quickly, decision-making and problem-solving have become increasingly complex. Many people look to technology to solve modern problems, but the more technology advances, the more human... View Details

Keywords: by Kristen Senz

Web

Research Staff Services - Faculty & Research

department, hiring approximately 350 researchers each year. The current RA population is comprised of a group of highly qualified people ranging from recent undergraduates to those with over fifteen years of related work experience. They... View Details

January 2018
Article

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

By: Edward L. Glaeser, Scott Duke Kominers, Michael Luca and Nikhil Naik

New, "big" data sources allow measurement of city characteristics and outcome variables at higher frequencies and finer geographic scales than ever before. However, big data will not solve large urban social science questions on its own. Big data has the most value for... View Details

Keywords: Analytics and Data Science; Urban Scope; City

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01 Jun 2023
News

Curb Appeal

rate—the amount of waste that it recycles and composts—has for years lingered below 18 percent, a fraction of what some other major American cities have achieved. And DSNY has been slow to adopt tools such as rat-proof containers and real-time View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

29 Sep 2014
Research & Ideas

Why Do Outlet Stores Exist?

that companies are capturing more data on customers than ever before—recording not only demographic information, but also details on every product purchase they make. "So much attention is being put on retail analytics that it's like... View Details

Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Worker Advancement,” a worker’s choice of company has considerable bearing on how fast they climb the ranks, how likely they are to land a better job elsewhere, and whether they’ll be hired and promoted. The study specifically looks at roles that were open to View Details

Keywords: by Pamela Reynolds

19 Jun 2007
First Look

First Look: June 19, 2007

Human beings are critical to the functioning of the vast majority of operating systems, influencing both the way these systems work and how they perform. Yet most formal analytical models of operations assume that the View Details

Keywords: Martha Lagace

13 Dec 2022
Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

look at net worth and compare minorities to majority populations, particularly historically disadvantaged minorities, there's also income gaps, but the wealth gap is just really huge. And how is it that people create wealth? Certainly,... View Details

Keywords: by Pamela Reynolds; Financial Services

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

Target was awash in customer data from these online sales, but to make sense of it, the company needed to bring in the right people. Paritosh Desai joined Target in August 2013 as vice president of business intelligence, analytics, and testing, and he then went on a... View Details

Keywords: by Dina Gerdeman; Retail

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

World. The book’s authors, Harvard Business School Professors Marco Iansiti and Karim R. Lakhani, say Peloton is just one example of how digital technologies such as analytics and artificial intelligence (AI) are fundamentally shifting... View Details

Keywords: by Dina Gerdeman

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

Three words that best describe effective people in any organization: smart and happy. Both the order and the conjunction are important . . . ." Harry Tucci went even further, saying: "The concept of executive intelligence is a... View Details

Keywords: by James Heskett

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details

Keywords: by Carmen Nobel

19 Sep 2023
Blog Post

2023 Summer Internships in Business & Environment

a climate risk data provider that gives businesses and governments the analytics to build climate resilience. By leveraging state-of-the-art climate risk modeling, Climate X quantifies the impact of physical and transition risks... View Details

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

says Harvard Business School’s Frank V. Cespedes, the MBA Class of 1973 Senior Lecturer of Business Administration. “Every company has examples of people who persist in their behaviors as salespeople, and as a result they flame out as... View Details

Keywords: by Dina Gerdeman

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

the value of HR to people who don’t necessarily understand it.” She decided to pursue an MBA because, “I need to meet people where they are – understanding people’s worlds is the most important thing I need... View Details

01 Mar 2024
News

Action Plan: Wild at Heart

At first glance, Heather Evans (MBA 1983) might not seem the likeliest candidate for a career in ecological landscaping. A former chief marketing officer and “true urbanist” (“to the extent I used to hate visiting people in the country!”), Evans spent most of her life... View Details

Keywords: Christine Speer Lejeune; gardening; entrepreneurship; sustainability

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

and I remember there was a big party that I had been looking forward to going to for weeks, and I completely missed the party because we met each other and we were talking and laughing all night. And then at the end there were probably 10 View Details

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

supplies to disrespectful behavior, falsifying documents, bullying people, and sexual harassment, and what I’m observing are those people who are actually terminated,” Minor says. “If you’re overconfident, you think you’re less likely to... View Details

Keywords: by Roberta Holland

Forthcoming
Article

Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation

By: Maya Balakrishnan, Kris Ferreira and Jordan Tong

Even if algorithms make better predictions than humans on average, humans may sometimes have private information which an algorithm does not have access to that can improve performance. How can we help humans effectively use and adjust recommendations made by... View Details

Keywords: AI and Machine Learning; Analytics and Data Science; Forecasting and Prediction; Digital Marketing