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- All HBS Web (409)
- Faculty Publications (57)
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- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
Creating Breakthroughs in Service Firms (Oakland, CA: Berrett-Koehler Publishers, Inc., 2015). Andrew Ross Sorkin, “Seeking a Path to Trust,” The New York Times, November 12, 2019. Sandra J. Sucher and Shalene Gupta, The Power of Trust:... View Details
Keywords: by James Heskett
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
extremely costly to both the firm and the individual. —Leslie A. Perlow But it is time to take the gilt off silence. Our research shows that silence is not only ubiquitous and expected in organizations but extremely costly to both the... View Details
Keywords: by Leslie A. Perlow
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
importance of asking subordinates for coaching. The more senior you are in a company, the fewer senior executives and peers are able to effectively observe and coach you. Kaplan gives advice on several techniques that leaders can use to... View Details
Keywords: by Carmen Nobel
- 13 Aug 2021
- Research & Ideas
Managers, Here’s How to Bond with New Hires Remotely
companies that offer internships to cultivate talent, including JPMorgan Chase, Deloitte, and PepsiCo, to roll out virtual programs in 2020. The study’s findings offer reassurance to the 81 percent of companies offering virtual or hybrid internships this year, as well... View Details
Keywords: by Lane Lambert
- 08 Mar 2016
- First Look
March 8, 2016
often work directly with the companies they study. I then survey the factors that influence the quality of UGC. Quality is influenced by factors including promotional content, peer effects between contributors, biases of contributors, and... View Details
Keywords: Sean Silverthorne
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
return-regression R2 and 16% worse in measurement error variance; firms choosing specific peers only modestly underperform. Structural estimates suggest that, absent frictions, the underperformance of... View Details
Keywords: Carmen Nobel
- 15 Jan 2013
- First Look
First Look: January 15
than country characteristics in explaining governance ratings variance. Our findings show that firms in emerging economies over recent years had more capability to rise above home-country peer View Details
Keywords: Sean Silverthorne
- 09 Aug 2011
- First Look
First Look: August 9
team-based, seniority-based, and flatter compensation. We propose that compensation is strategic not only in motivating and attracting the worker being compensated, but also in its impact on peer workers and the firm's complementary... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
greater competence. August 2013 Business History Review Charting Dynamic Trajectories: Multinational Firms in India By: Choudhury, Prithwiraj, and Tarun Khanna Abstract—In this article, we provide a synthesizing framework that we call the... View Details
Keywords: Sean Silverthorne
- 29 Oct 2010
- Research & Ideas
Will I Stay or Will I Go? How Gender and Race Affect Turnover at ‘Up-or-Out’ Organizations
higher proportion of peers who are similar to them in terms of gender and race, it actually increases their likelihood of exiting an organization. Bringing about the changes that are necessary to increase retention of women and minorities... View Details
- 25 Nov 2014
- First Look
First Look: November 25
Provide Wisdom? By: Lee, Charles M.C., Paul Ma, and Charles C.Y. Wang Abstract—We compare the performance of a comprehensive set of alternative peer identification schemes used in economic benchmarking. Our results show the View Details
Keywords: Carmen Nobel
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
the scholarship emanating from this research stream has grown substantially in quantity, quality, and breadth. Likewise, firms across the world have increasingly implemented broad and sophisticated non-market strategies. Within strategy... View Details
Keywords: Sean Silverthorne
- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
focused on housing, those in Columbus are oriented toward children's' issues, and Minneapolis firms put much of their efforts into the arts. The goal for Marquis and colleagues is to explain these systematic differences across locales.... View Details
Keywords: by Sean Silverthorne
- 12 Apr 2011
- First Look
First Look: April 12
Handbook for Banking and Governance, edited by James Barth, Chen Lin, and Clas Wihlborg. Cheltenham, U.K.: Edward Elgar Publishing, forthcoming Abstract In this chapter, we examine the characteristics of acquisition of private firms by... View Details
Keywords: Sean Silverthorne
- 16 Oct 2012
- First Look
First Look: October 16
organization profits. Order the book: http://www.amazon.com/Judgment-Calls-Twelve-Stories-Decisions/dp/142215811X From Russia with Love: The Impact of Relocated Firms on Incumbent Survival Authors:Oliver Falck, Christina Guenther, Stephan... View Details
Keywords: Sean Silverthorne
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
worked are positively correlated with firm performance, and differences between family and non-family CEOs account for approximately 18% of the performance gap between family and non-family firms. We investigate the sources of the... View Details
Keywords: Sean Silverthorne
- 23 Mar 2010
- First Look
First Look: March 23
other sources of entrepreneurial influence: we find that peer influences are strongest for those who have less exposure to entrepreneurship in other aspects of their lives. Family Control of Firms and... View Details
Keywords: Martha Lagace
- 31 May 2016
- First Look
May 31, 2016
management will inhibit innovation and entrepreneurial activities. We disagree and argue that risk management should function as a Revealing Hand to identify, assess, and mitigate risks in a cost-efficient manner. Done well, the Revealing Hand of risk management adds... View Details
Keywords: Sean Silverthorne
- 03 Dec 2018
- Research & Ideas
How Companies Can Increase Market Rewards for Sustainability Efforts
those efforts and proactively addressing issues when negative stories arise. “The positive association between ESG performance and market valuation is stronger for firms with more positive public sentiment momentum,” writes Harvard... View Details
Keywords: by Rachel Layne
- 17 Jun 2014
- First Look
First Look: June 17
method for identifying economically related peer firms and for measuring their relative importance. Our results show that firms appearing in chronologically adjacent searches... View Details
Keywords: Sean Silverthorne