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  • All HBS Web  (288)
    • News  (59)
    • Research  (197)
    • Events  (5)
    • Multimedia  (6)
  • Faculty Publications  (106)

Show Results For

  • All HBS Web  (288)
    • News  (59)
    • Research  (197)
    • Events  (5)
    • Multimedia  (6)
  • Faculty Publications  (106)
← Page 7 of 288 Results →
  • March 2002 (Revised October 2002)
  • Background Note

Service on the Internet: The Effect of Physical Service on Scalability

Develops a framework for exploring the idea of, how service affects the economics of Internet organizations. Development of the framework requires an understanding of the different forms service takes in organizations that conduct business through the Internet. These... View Details
Keywords: Internet and the Web; Service Delivery; Service Industry
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Hallowell, Roger H. "Service on the Internet: The Effect of Physical Service on Scalability." Harvard Business School Background Note 802-146, March 2002. (Revised October 2002.)
  • December 2022
  • Article

Entry Points: Gaining Momentum in Early-Stage Cross-Boundary Collaborations

By: Eva Flavia Martínez Orbegozo, Jorrit de Jong, Hannah Riley Bowles, Amy Edmondson, Anahide Nahhal and Lisa Cox
To address complex social challenges, it is widely recognized that leaders from public, for-profit, and civic organizations should join forces. Yet, well-intended collaborators often struggle to achieve alignment and fail to gain traction in their joint efforts. This... View Details
Keywords: Groups and Teams; Social and Collaborative Networks; Goals and Objectives
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Orbegozo, Eva Flavia Martínez, Jorrit de Jong, Hannah Riley Bowles, Amy Edmondson, Anahide Nahhal, and Lisa Cox. "Entry Points: Gaining Momentum in Early-Stage Cross-Boundary Collaborations." Journal of Applied Behavioral Science 58, no. 4 (December 2022): 595–645.
  • Article

The Dark Side of Strategic Alliances: Lessons from Volvo-Renault

By: Robert Bruner and Robert Spekman
This article explores sources of failure in strategic alliances drawing on field research into one of the most prominent alliance collapses in recent years. The alliance of Volvo and Renault married the two largest enterprises in their respective countries for economic... View Details
Keywords: Business or Company Management; Alliances; Failure; Auto Industry; Europe
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Bruner, Robert, and Robert Spekman. "The Dark Side of Strategic Alliances: Lessons from Volvo-Renault." European Management Journal 16, no. 2 (April 1998): 136–150.
  • Teaching

Overview

By: John D. Macomber
Teaching and research interests center around the matching of private and instituional capital into large public infrastructure and resilience projects that shape the future of cities and urban environments around the world. The world's population is increaslingly... View Details

    All Business is Local

    Today's business leaders are so obsessed with all things global and virtual that they risk neglecting the critical impact of physical place. It's a paradox of the Internet age: now that it's possible for businesses to be everywhere at once, they need to focus on... View Details

    • 03 May 2016
    • First Look

    First Look, May 3, 2016

    will help organizations reach a state of dynamic equilibrium, wherein paradoxes don’t impede progress—they spur it. And the way to tap the potential of paradox is to both separate and connect opposing... View Details
    Keywords: Sean Silverthorne
    • 2022
    • Book

    The Role of Innovation and Entrepreneurship in Economic Growth

    By: Michael J. Andrews, Aaron Chatterji, Josh Lerner and Scott Stern
    We live in an era in which innovation and entrepreneurship seem ubiquitous, particularly in regions like Silicon Valley, Boston, and the Research Triangle Park. But many metrics of economic growth, such as productivity growth and business dynamism, have been at best... View Details
    Keywords: Productivity Growth; Production Technologies; Innovation and Invention; Entrepreneurship; Economic Growth; Competition; Organizational Design; Economic Slowdown and Stagnation
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    Andrews, Michael J., Aaron Chatterji, Josh Lerner, and Scott Stern, eds. The Role of Innovation and Entrepreneurship in Economic Growth. Chicago: University of Chicago Press, 2022.
    • October 2020 (Revised February 2025)
    • Technical Note

    Reinvention

    By: Ryan Raffaelli
    This note is designed to introduce students to the fundamental concepts of leading innovation in established organizations. Reinvention is a process whereby organizations respond to changes in the environment that threaten their core business model, technologies,... View Details
    Keywords: Innovation And Strategy; Leadership And Change Management; Organizational Ambidexterity; Exploration And Exploitation; Innovation and Management; Innovation Leadership; Leading Change; Technology Adoption; Change Management; Organizational Change and Adaptation
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    Raffaelli, Ryan. "Reinvention." Harvard Business School Technical Note 421-041, October 2020. (Revised February 2025.)
    • 2009
    • Other Unpublished Work

    When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia

    This study examines the social mechanisms reinforcing participant commitment to collaborative work. Previous literature largely fails to acknowledge the wider context of individual workplace commitments, or suggests that multiple concurrent work and life commitments... View Details
    Keywords: Social and Collaborative Networks
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    Gorbatai, Andreea Daniela. "When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia." 2009.
    • Article

    Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later

    By: Mary Benner and Michael Tushman
    This paper reflects on Benner and Tushman (2003): "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Our paper received the Academy of Management Review's best paper award in 2003 and the decade award in 2013. We consider the... View Details
    Keywords: Organizations; Innovation and Invention; Performance Productivity; Innovation and Management
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    Benner, Mary, and Michael Tushman. "Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later." Academy of Management Review 40, no. 4 (October 2015): 497–514.
    • December 2015
    • Article

    Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises

    By: Julie Battilana, Metin Sengul, Anne-Claire Pache and Jacob Model
    We examine the factors that influence the social performance of hybrid organizations that pursue a social mission, and sustain their operations through commercial activities, by studying work integration social enterprises (WISEs). We argue that social imprinting and... View Details
    Keywords: Hybrid Organizations; Social Enterprise; Social Entrepreneurship; Organizations; Performance Productivity
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    Battilana, Julie, Metin Sengul, Anne-Claire Pache, and Jacob Model. "Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises." Academy of Management Journal 58, no. 6 (December 2015): 1658–1685.
    • 05 Feb 2008
    • First Look

    First Look: February 5, 2008

    the education networks. Our results suggest that social networks may be an important mechanism for information flow into asset prices. Download the paper: http://www.hbs.edu/research/pdf/08-055.pdf Embracing Commitment and Performance: CEOs and Practices Used to Manage... View Details
    Keywords: Martha Lagace

      Linda A. Hill

      Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School and Faculty Chair of the Leadership Initiative. Hill is regarded as one of the top experts on leadership and innovation. Hill is... View Details

        Joseph B. Fuller

        Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

        • 2022
        • Chapter

        A Compass for Decision Making

        By: Lynn S. Paine
        Book Abstract: The second edition of Responsible Leadership offers orienting knowledge on how to lead in a world of contested values—a world where leadership work extends beyond leaders and direct reports to a whole range of stakeholders inside and outside an... View Details
        Keywords: Leadership; Decision Making
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        Paine, Lynn S. "A Compass for Decision Making." Chap. 9 in Responsible Leadership. 2nd edition, edited by Nicola Pless and Thomas Maak, 154–167. London: Routledge, 2022.

          Michael L. Tushman

          Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

          • Research Summary

          Professor Gilbert's research focuses on the areas of corporate entrepreneurship, discontinuous change, cognitive framing, and strategic resource allocation. Below is an description of his most recent research paper: 'Unbundling the Structure of Interia: Resource vs.... View Details
          • April 2012
          • Article

          Coming Through When It Matters Most

          By: Heidi K. Gardner
          All teams would like to think they do their best work when the stakes are highest-when the company's future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms, I have... View Details
          Keywords: Groups and Teams; Projects; Performance Expectations; Failure; Risk and Uncertainty; Safety; Experience and Expertise; Knowledge Sharing
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          Gardner, Heidi K. "Coming Through When It Matters Most." Harvard Business Review 90, no. 4 (April 2012).

            Coming Through When It Matters Most

            All teams would like to think they do their best work when the stakes are highest—when the company’s future or their own rests on the outcome of their projects. But too often something else happens. In extensive studies of teams at professional service firms,... View Details

            • 04 Nov 2014
            • Working Paper Summaries

            Making the Numbers? ‘Short Termism’ & the Puzzle of Only Occasional Disaster

            Keywords: by Hazhir Rahmandad, Nelson P. Repenning & Rebecca Henderson
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