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Publications

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    • Faculty Publications  (356)

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    • All HBS Web  (1,910)
      • Faculty Publications  (356)

      Organizational EffectivenessRemove Organizational Effectiveness →

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      • May–June 2018
      • Article

      Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down

      By: Ranjay Gulati
      Most leaders view employee freedoms and operational controls as antagonists in a tug-of-war. They tend to focus on regulating workers’ behavior, often putting a damper on commitment, innovation, and performance without realizing it. But freedom and control aren’t zero... View Details
      Keywords: Organizational Structure; Mission and Purpose; Framework; Employee Relationship Management; Performance Effectiveness
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      Gulati, Ranjay. "Structure That's Not Stifling: How to Give Your People Essential Direction—Without Shutting Them Down." Harvard Business Review 96, no. 3 (May–June 2018): 68–79.
      • March 2018
      • Case

      GiveDirectly

      By: John Beshears, Joshua Schwartzstein, Tiffany Y. Chang and Brian J. Hall
      How should nonprofits design compensation systems to attract and retain talent? GiveDirectly is a respected charitable organization with an unconventional approach. Instead of spending on traditional aid programs in areas such as health care and food access in... View Details
      Keywords: Nonprofits; Charity; Effective Altruism; International Aid; Compensation; Goals; Bonuses; Incentives; GiveDirectly; Compensation and Benefits; Motivation and Incentives; Goals and Objectives; Recruitment; Philanthropy and Charitable Giving
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      Beshears, John, Joshua Schwartzstein, Tiffany Y. Chang, and Brian J. Hall. "GiveDirectly." Harvard Business School Case 918-036, March 2018.
      • January–February 2018
      • Article

      The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life

      By: Boris Groysberg, Jeremiah Lee, Jesse Price and J. Yo-Jud Cheng
      Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times. In... View Details
      Keywords: Organizational Culture; Performance Effectiveness; Strategy; Organizational Change and Adaptation
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      Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng. "The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life." Harvard Business Review 96, no. 1 (January–February 2018): 44–52.
      • Article

      Why Sexual Harassment Persists and What Organizations Can Do to Stop It

      By: Colleen Ammerman and Boris Groysberg
      Long before the #MeToo movement, the insidious effects of harassment were well known to organizational researchers. Women who are harassed often leave their jobs, taking valuable relationships, and potential out the door with them and creating the costly need to hire... View Details
      Keywords: Work Environment; Sexual Harassment; Harassment; Organizational Culture; Gender; Organizational Change and Adaptation; Leading Change
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      Ammerman, Colleen, and Boris Groysberg. "Why Sexual Harassment Persists and What Organizations Can Do to Stop It." Harvard Business Review Digital Articles (December 21, 2017).
      • Article

      Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident

      By: Arnold M. Howitt, Dutch Leonard and David W. Giles
      Leadership in emergencies is a crucial element of becoming a high-performing Coast Guard officer. In this article, we argue that emergency leadership is not a single skill or uniform set of organizational competences. Instead, we identify a spectrum of emergency... View Details
      Keywords: Emergency Preparedness; Crisis Management; Leadership; Safety; Performance Effectiveness
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      Howitt, Arnold M., Dutch Leonard, and David W. Giles. "Leadership in Routine Emergencies and Crises: The Deepwater Horizon Incident." Special Issue on Game Changers: Turning the Tide on Maritime Challenges. Proceedings of the Marine Safety & Security Council, the Coast Guard Journal of Safety at Sea 74, no. 2 (May–December 2017): 108–115.
      • Article

      Why Every Organization Needs an Augmented Reality Strategy

      By: Michael E. Porter and James E. Heppelmann
      While the physical world is three-dimensional, most data is trapped on two-dimensional pages and screens. This gulf between the real and digital worlds prevents us from fully exploiting the volumes of information now available to us. Augmented reality (AR), a set of... View Details
      Keywords: Technological Innovation; Innovation Strategy; Organizational Change and Adaptation; Performance Effectiveness
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      Porter, Michael E., and James E. Heppelmann. "Why Every Organization Needs an Augmented Reality Strategy." Harvard Business Review 95, no. 6 (November–December 2017): 46–57.
      • 2017
      • Book

      The Language of Global Success: How a Common Tongue Transforms Multinational Organizations

      By: Tsedal Neeley

      For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details

      Keywords: Communication; Residency; Corporate Strategy; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Brazil; France; Germany; Indonesia; Japan; Taiwan; Thailand; United States
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      Neeley, Tsedal. The Language of Global Success: How a Common Tongue Transforms Multinational Organizations. Princeton, NJ: Princeton University Press, 2017.
      • September 2017
      • Article

      Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees

      By: Anais Thibault-Landry, Allan Schweyer and Ashley V. Whillans
      Given the struggle that many organizations face hiring and retaining talent in today's tight labor market, it is critical to understand how to effectively reward employees. To address this question, we review relevant evidence that explains the importance of workplace... View Details
      Keywords: Rewards; Total Reward Strategies; Incentives; Recognition; Motivation; Psychological Needs; Employees; Retention; Motivation and Incentives; Working Conditions
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      Thibault-Landry, Anais, Allan Schweyer, and Ashley V. Whillans. "Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees." Compensation & Benefits Review 49, no. 4 (September 2017): 230–246.
      • 2017
      • Other Article

      Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

      By: Alan MacCormack and Robert Lagerstrom
      The modern industrial corporation encompasses a myriad of different software applications, each of which must work in concert to deliver functionality to end-users. However, the increasingly complex and dynamic nature of competition in today’s product-markets dictates... View Details
      Keywords: Applications and Software; Design; Organizational Change and Adaptation; Performance Effectiveness
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      MacCormack, Alan, and Robert Lagerstrom. "Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance." Academy of Management Annual Meeting Proceedings (2017). (doi:10.5465/AMBPP.2017.297, ISSN 2151-6561.)
      • August 2017
      • Article

      Teaching Versus Living: Managerial Decision Making in the Gray

      By: Eugene F. Soltes
      Preparing students for the consequential ethical decisions that they will face in their careers is among the most difficult tasks of management education. I describe some of these challenges based on my book Why They Do It: Inside the Mind of the White-Collar... View Details
      Keywords: Ethics; Organizational Culture; Business Education
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      Soltes, Eugene F. "Teaching Versus Living: Managerial Decision Making in the Gray." Special Issue on Behavioral Ethics. Journal of Management Education 41, no. 4 (August 2017): 455–468.
      • 2017
      • Article

      Scaling: Organizing and Growth in Entrepreneurial Ventures

      By: Alicia DeSantola and Ranjay Gulati
      Entrepreneurial ventures face unique challenges related to growth, particularly in the management of internal organizations. Progress on understanding these dynamics has been constrained by fragmentation within relevant management research. In this paper, we clarify... View Details
      Keywords: Growth and Development; Organizational Change and Adaptation
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      DeSantola, Alicia, and Ranjay Gulati. "Scaling: Organizing and Growth in Entrepreneurial Ventures." Academy of Management Annals 11, no. 2 (2017): 640–668.
      • 2019
      • Chapter

      Markets as Networks: The Dynamics and Implications of Interorganizational Network Structures

      By: Ranjay Gulati and Maxim Sytch
      We discuss existing research that applies a relational, socio-structural lens to studying organizations and markets. Research in this field has described markets first and foremost as networks of enduring relationships and repeated interactions among organizations. We... View Details
      Keywords: Interorganizatonal Relationships; Social Networks; Networks; Markets
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      Gulati, Ranjay, and Maxim Sytch. "Markets as Networks: The Dynamics and Implications of Interorganizational Network Structures." In The Palgrave Encyclopedia of Strategic Management. Continuously updated edition, edited by Mie Augier and David J. Teece. Palgrave Macmillan, 2019. Electronic. (Pre-published, October 2013 and updated in 2014.)
      • 2017
      • Other Teaching and Training Material

      Organizational Behavior Reading: Leading Organizational Change

      By: Ryan Raffaelli
      This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a... View Details
      Keywords: Leading Change; Organizational Change and Adaptation; Change Management
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      Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017.
      • April 2017
      • Case

      Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A)

      By: Tsedal Neeley and Esel Çekin
      Galya Frayman Molinas, President of Coca-Cola's Turkish business and a 20-year company veteran, is unexpectedly asked to take the helm of a newly expanded territory with operations across eight additional countries in Central Asia: Armenia, Azerbaijan, Georgia,... View Details
      Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey
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      Neeley, Tsedal, and Esel Çekin. "Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A)." Harvard Business School Case 417-068, April 2017.
      • April 2017
      • Teaching Note

      Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A, B, C, D)

      By: Tsedal Neeley and Nathan Overmeyer
      Teaching Note for HBS Nos. 417-068, 417-069, 417-070, and 417-071. View Details
      Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey
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      Neeley, Tsedal, and Nathan Overmeyer. "Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A, B, C, D)." Harvard Business School Teaching Note 417-084, April 2017.
      • April 2017
      • Supplement

      Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (B)

      By: Tsedal Neeley and Esel Çekin
      Supplements the (A) case. View Details
      Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey
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      Neeley, Tsedal, and Esel Çekin. "Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (B)." Harvard Business School Supplement 417-069, April 2017.
      • April 2017
      • Supplement

      Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

      By: Tsedal Neeley and Esel Çekin
      Supplements the (A) case. View Details
      Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey
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      Neeley, Tsedal, and Esel Çekin. "Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)." Harvard Business School Supplement 417-070, April 2017.
      • April 2017
      • Supplement

      Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (D)

      By: Tsedal Neeley and Esel Çekin
      Supplements the (A) case. View Details
      Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey
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      Neeley, Tsedal, and Esel Çekin. "Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (D)." Harvard Business School Supplement 417-071, April 2017.
      • March 23, 2017
      • Article

      Incentives Don't Help People Change, but Peer Pressure Does

      By: Susanna Gallani
      This article summarizes the findings of a research study that examined the effectiveness of monetary and non-monetary incentives in establishing persistent organizational behavior modifications. The results of the study highlight the interplay between monetary and... View Details
      Keywords: Motivation and Incentives; Behavior; Change Management
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      Gallani, Susanna. "Incentives Don't Help People Change, but Peer Pressure Does." Harvard Business Review Digital Articles (March 23, 2017).
      • 2017
      • Case

      Uncommon Schools (A): A Network of Networks

      By: John J-H Kim and Sarah McAra
      In 2013, Brett Peiser, CEO of the charter school management organization (CMO) Uncommon Schools, is reassessing the nonprofit’s strategy. For nearly 10 years, Uncommon had fulfilled its mission to bring high-quality education to students in low-income, urban areas... View Details
      Keywords: Charter Schools; Nonprofit Organizations; Teaching; Talent Management; Innovation; Organization Structure; Education; Early Childhood Education; Middle School Education; Organizational Structure; Performance Consistency; Strategy; Collaborative Innovation and Invention; Education Industry
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      Kim, John J-H, and Sarah McAra. "Uncommon Schools (A): A Network of Networks." Harvard Business Publishing Case, 2017. (Case No. PEL-079.)
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