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Publications

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  • All HBS Web  (282)
    • News  (17)
    • Research  (225)
    • Events  (4)
  • Faculty Publications  (93)

Show Results For

  • All HBS Web  (282)
    • News  (17)
    • Research  (225)
    • Events  (4)
  • Faculty Publications  (93)
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  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

Portraiture is a method of qualitative research that blurs the boundaries of aesthetics and empiricism in an effort to capture the complexity, dynamics, and subtlety of human experience and organizational... View Details
Keywords: by Martha Lagace; Education
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

internationalize without understanding the true economics of their business. The value chain is the principal tool to delineate the geographic boundaries of competition, to determine how local or how global that business is. In a local... View Details
Keywords: by Joan Magretta
  • 17 Aug 2010
  • First Look

First Look: August 17

discriminant validity from voice-related individual and organizational factors and their incremental predictive validity on workplace silence. Collectively, the results from the four studies indicate the prevalence of implicit voice... View Details
Keywords: Martha Lagace
  • 28 May 2013
  • First Look

First Look: May 28

learn if a standardized and institutionalized organizational learning process like SFP can enhance dynamic capabilities. The SFP model is illustrated with an application to Hewlett-Packard's Santa Rosa Systems Division. 2006 Journal of... View Details
Keywords: Sean Silverthorne
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

crucial, especially for managers trying to lead widely dispersed teams during difficult times, says Harvard Business School Assistant Professor Julian Zlatev. Many managers believe in maintaining emotional boundaries with employees, but... View Details
Keywords: by Pamela Reynolds
  • 12 Oct 2011
  • First Look

First Look: October 12

2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of customer-facing employees, it... View Details
Keywords: Sean Silverthorne
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

technology, operations, finance, etc.), different levels in the customer's organizational hierarchy, and different customer regional and line of business organizations. Customers are reached through complex overlapping means including... View Details
Keywords: by Benson Shapiro
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

organizational boundaries and organizational designs. We suggest that when critical tasks can be modularized and when problem-solving knowledge is widely distributed and... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

the past. The economics of financial transactions have continually dropped from dollars to cents. New entrants have joined many industries and have focused on taking strategic advantage of IT's associated economics. Company boundaries... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 07 Jun 2016
  • First Look

June 7, 2016

May 2016 American Economic Review: Papers and Proceedings International Data on Measuring Management Practices By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen Abstract—We examine methods used to survey firms on their management and... View Details
Keywords: Sean Silverthorne
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

they pursue internally, while relying heavily on outsourcing many of those activities to strategic partners. At the same time, they seek to increase the number and nature of product offerings, many of which are also offered by their partners. As a result, traditional... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

link the islands of expertise together, they need to look at two broad kinds of mechanisms, according to Pisano: organizational—"so firms can expand their boundaries to include multiple capabilities. Virtual integration is a form of... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life By: Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng Abstract—Executives are often confounded by culture because much of it is... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2011
  • Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

University. "A lot of prior work has focused on the consequences of unethical decision-making and the factors that lead people to be unethical," says Lisa Shu, a doctoral candidate in Organizational Behavior at HBS. "This drove us to want... View Details
Keywords: by Carmen Nobel; Accounting
  • 01 May 2012
  • First Look

First Look: May 1

marketplace and so under-invest in the new technology. The second suggests that incumbent firms develop organizational capabilities and cognitive frames that make them slow to "see" new opportunities and that make it difficult... View Details
Keywords: Carmen Nobel
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

Operations managers who are insulated from the marketplace must be forced to interact with people in units that are closest to customers. In all of these cases, it's up to senior managers to ensure that individuals work across View Details
Keywords: by Robert Simons
  • 28 Oct 2014
  • First Look

First Look: October 28

structure of the firm, especially its organizational boundaries and property rights. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect.... View Details
Keywords: Carmen Nobel
  • 20 Dec 2011
  • First Look

First Look: December 20

Morris, and Leonard Lee Publication:Journal of Organizational Behavior (forthcoming) Abstract This research investigates a new type of team that is becoming prevalent in global work settings, namely, self-managing multicultural teams. We... View Details
Keywords: Carmen Nobel
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

use loan-level data to study how the organizational structure of banks impacts small business lending. We find that decentralized banks—where branch managers have greater autonomy over lending decisions—give larger loans to small firms... View Details
Keywords: Sean Silverthorne
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