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(17,247)
- People (33)
- News (4,058)
- Research (10,382)
- Events (87)
- Multimedia (106)
- Faculty Publications (8,415)
Show Results For
- All HBS Web
(17,247)
- People (33)
- News (4,058)
- Research (10,382)
- Events (87)
- Multimedia (106)
- Faculty Publications (8,415)
- 01 Jul 2014
- Working Paper Summaries
Creating Reciprocal Value Through Operational Transparency
- 04 Jan 2016
- Video
HBS Operations Administrative Services
- 2002
- Casebook
General Management: Processes and Action: Text and Cases
By: David A. Garvin
Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture
Garvin, David A. General Management: Processes and Action: Text and Cases. Boston: McGraw-Hill, 2002.
- 1994
- Chapter
Biases and Rationality in the Mediation Process
By: K. Gibson, L. L. Thompson and M. H. Bazerman
Gibson, K., L. L. Thompson, and M. H. Bazerman. "Biases and Rationality in the Mediation Process." In Applications of Heuristics and Biases to Social Issues. Vol. 3, edited by L. Heath, F. Bryant, J. Edwards, E. Henderson, J. Myers, E. Posavac, Y. Suarez-Balcazar, and R. S. Tindale. Social Psychological Applications to Social Issues. New York: Plenum Press, 1994.
- 22 May 2025
- HBS Conference
Experimentation and Evaluation in Operations Workshop
- September 2006 (Revised August 2008)
- Module Note
Assessing Your Organization's Capabilities: Resources, Processes and Priorities
By: Clayton M. Christensen and Stephen P. Kaufman
Summarizes a model that helps managers determine what sorts of initiatives an organization is capable and incapable of managing successfully. The factors that affect what an organizational unit can and cannot accomplish can be grouped as resources, processes, and the... View Details
Keywords: Business Model; Experience and Expertise; Innovation and Management; Business Processes; Organizational Design; Organizational Structure; Mathematical Methods
Christensen, Clayton M., and Stephen P. Kaufman. "Assessing Your Organization's Capabilities: Resources, Processes and Priorities." Harvard Business School Module Note 607-014, September 2006. (Revised August 2008.)
- November 2014
- Article
The Impact of Corporate Sustainability on Organizational Processes and Performance
By: Robert G. Eccles, Ioannis Ioannou and George Serafeim
We investigate the effect of corporate sustainability on organizational processes and performance. Using a matched sample of 180 U.S. companies, we find that corporations that voluntarily adopted sustainability policies by 1993—termed as High Sustainability... View Details
Keywords: Sustainability; Sustainability Management; Sustainability Research; Sustainability Reporting; Sustainability Targets; Corporate Social Responsibility; Corporate Accountability; Reporting; Corporate Governance; Investor Clientele; Investor Communication; Stock Market; Corporate Social Responsibility and Impact; Environmental Sustainability; Performance; United States
Eccles, Robert G., Ioannis Ioannou, and George Serafeim. "The Impact of Corporate Sustainability on Organizational Processes and Performance." Management Science 60, no. 11 (November 2014): 2835–2857.
- October 2021 (Revised February 2025)
- Module Note
Operations in an Omnichannel World: Digital Integration of Operations Across Channels and Organizations
By: Antonio Moreno
Moreno, Antonio. "Operations in an Omnichannel World: Digital Integration of Operations Across Channels and Organizations." Harvard Business School Module Note 622-049, October 2021. (Revised February 2025.)
- September 1988 (Revised September 1994)
- Background Note
Note on Process Analysis (Abridged)
By: Roy D. Shapiro
Provides an introductory note to production processes and the use of flow diagrams. View Details
Keywords: Management Analysis, Tools, and Techniques; Management Practices and Processes; Production
Shapiro, Roy D. "Note on Process Analysis (Abridged)." Harvard Business School Background Note 689-032, September 1988. (Revised September 1994.)
- Article
Operations Research in the Public Sector and Nonprofit Organizations
By: Zilla Sinuany-Stern and H. David Sherman
Public sector and nonprofit organizations (NPO) have been growing substantially in number and size since the turn of the millennium. In light of the ongoing economic crises these sectors are expected to grow even more with expanded demands for services, increased need... View Details
Sinuany-Stern, Zilla, and H. David Sherman. "Operations Research in the Public Sector and Nonprofit Organizations." Annals of Operations Research 221 (October 2014): 1–8.
- 2000
- Working Paper
The Process of Strategy Development and Implementation
By: Clayton M. Christensen and Tara Donovan
- 12 Apr 2012
- HBS Seminar
Gary Pisano, HBS (Technology and Operations Management)
- Article
Revitalizing Organizations: Change Process and Emergent Model
By: Michael Beer
Beer, Michael. "Revitalizing Organizations: Change Process and Emergent Model." Academy of Management Executive 1, no. 1 (February 1987): 51–55.
- Research Summary
Projects in Process
Intermediaries and Accountability in Internet Advertising
Fraud Prevention in Internet Advertising Markets
Competition in Search and Search Advertising
Gaming and Incentives from Steeply-Tiered Affiliate Commission Schedules
View Details
Fraud Prevention in Internet Advertising Markets
Competition in Search and Search Advertising
Gaming and Incentives from Steeply-Tiered Affiliate Commission Schedules
- 1982
- Casebook
Cases in Operations Management: Strategy and Structure
By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
Sasser, W. Earl, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar, and David H. Maister. Cases in Operations Management: Strategy and Structure. Richard D. Irwin, 1982.
- 1993
- Book
Managing New Product and Process Development: Text and Cases
By: K. B. Clark and S. C. Wheelwright
Clark, K. B., and S. C. Wheelwright. Managing New Product and Process Development: Text and Cases. NY: Free Press, 1993.
- 1982
- Casebook
Cases in Operations Management: Analysis and Action
By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
Sasser, W. Earl, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar, and David H. Maister. Cases in Operations Management: Analysis and Action. Richard D. Irwin, 1982.
- 2022
- Chapter
Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model
By: P. Devereaux Jennings, Maggie Cascadden and Andrew J. Hoffman
Both practically and theoretically, the sustainability science and corporate operation perspectives often diverge. Overcoming this divergence requires some degree of engagement with organizational field members; not just negotiation, but on-the-ground process work to... View Details
Jennings, P. Devereaux, Maggie Cascadden, and Andrew J. Hoffman. "Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model." Chap. 12 in Handbook on the Business of Sustainability: The Organization, Implementation, and Practice of Sustainable Growth, edited by Gerard George, Martine Haas, Havovi Joshi, Anita McGahan, and Paul Tracey, 214–231. Edward Elgar Publishing, 2022.
- Teaching Interest
Harvard Business Analytics Program: Operations and Supply Chain Management
By: Dennis Campbell
Digital technologies and data analytics are radically changing the operating model of an organization and how it connects to its broader supply chain and ecosystem. This course emphasizes managing product availability, especially in a context of rapid product... View Details