Publications

November 2006 (Revised May 2007)
Background Note

Merton's Ethos of Science: Excerpts and Summaries

Robert K. Merton wrote a series of papers on the sociology of science in the 1940s and 1950s and is commonly recognized as the founder of the field. Merton laid out four norms that constitute the "ethos" of science: community-wide fundamentals that he proposed were... View Details

Keywords: Science; Ethics

Educators

Purchase

March 2006
Background Note

Influencing Customer Behavior in Service Operations

By: Frances X. Frei and Amy C. Edmondson

Explores ways in which service firms can influence the behavior of their customers. Drawing from research on employee motivation and applying it to customer motivation, the note describes two levels of managerial control: instrumental control, which shapes behavior... View Details

Keywords: Customers; Governance Controls; Consumer Behavior; Service Operations; Emotions; Motivation and Incentives; Power and Influence; Service Industry

Educators

Purchase

28 Sep 2012
News

The economics of video games

30 Mar 2021
News

Remote Work Isn’t Going Anywhere. Here’s How You Can Still Succeed

03 Nov 2016
Working Paper Summaries

Ideological Segregation among Online Collaborators: Evidence from Wikipedians

Keywords: by Shane Greenstein, Yuan Gu, and Feng Zhu

July 2023
Article

Deep Responsibility and Irresponsibility in the Beauty Industry

By: Geoffrey Jones

This article employs the concept of deep responsibility to assess the social responsibility of the beauty industry over time. It shows that many of today’s problems with the industry have deep historical roots. Products have too many ingredients that are potential... View Details

Keywords: Business History; Corporate Social Responsibility and Impact; Beauty and Cosmetics Industry

18 Mar 2020
Blog Post

Make Work from Home Work For You (And Your Team)

Work from home is not a new concept, but it is one you are hearing more about this month due to COVID-19 and precautions companies are taking to prevent the spread of illness. While remote work is the norm for some, it is uncharted... View Details

2009
Chapter

The Principles of Embedded Liberalism: Social Legitimacy and Global Capitalism

By: Rawi Abdelal and John G. Ruggie

In this essay we revisit the principles of “embedded liberalism” and argue for their relevance to the contemporary global economy. The most essential principle is the need for markets to enjoy social legitimacy, because their political sustainability ultimately depends... View Details

Keywords: Economic Systems; Ethics; International Finance; Globalization; Multinational Firms and Management; Corporate Governance; Governing Rules, Regulations, and Reforms; Labor

25 Nov 2014
First Look

First Look: November 25

Publications November 2014 Asian Survey Bureaucratic Norms and State Capacity in India: Implementing Primary Education in the Himalayan Region By: Mangla, Akshay Abstract—Himachal Pradesh has surged ahead of other Indian states in... View Details

Keywords: Carmen Nobel

18 Apr 2016
Working Paper Summaries

Popular Acceptance of Morally Arbitrary Luck and Widespread Support for Classical Benefit-Based Taxation

Keywords: by Matthew C. Weinzierl

18 Jun 2019
News

Where Is Your Company Most Prone to Lapses in Integrity?

2017
Performance & Appearance

How Fabulous is too Fabulous? The Masculinity Dilemmas of Daring Dressers at Work

2009
Working Paper

Integrity: Without It Nothing Works

By: Michael C. Jensen

There is confusion between integrity, morality and ethics. In our much longer paper on the topic (see "Integrity: A Positive Model that Incorporates the Normative Phenomena of Morality, Ethics and Legality" (available at http://ssrn.com/abstract=920625)) my co-authors,... View Details

Keywords: Trust; Moral Sensibility; Legal Liability; Behavior

September–October 2020
Article

A New Model for Ethical Leadership

By: Max Bazerman

Rather than try to follow a set of simple rules (“Don’t lie.” “Don’t cheat.”), leaders and managers seeking to be more ethical should focus on creating the most value for society. This utilitarian view, Bazerman argues, blends philosophical thought with business school... View Details

Keywords: Social Value; Leadership; Moral Sensibility; Ethics; Decision Making; Corporate Social Responsibility and Impact; Society

March–April 2020
Article

An Institutional Approach to Gender Diversity and Firm Performance

By: Letian Zhang

This study examines data from 35 countries and 24 industries to understand the relationship between gender diversity and firm performance. Previous studies report conflicting evidence: some find that gender-diverse firms experience more positive performance and others... View Details

Keywords: Institutional Theory; Cross-cultural; Diversity; Gender; Organizations; Performance; Situation or Environment; Cross-Cultural and Cross-Border Issues

14 Dec 2017
HBS Seminar

Andrew Davis, Johnson, Cornell University

Article

The Global Rise of Democracy: A Network Account

By: Magnus Thor Torfason and Paul Ingram

We examine the influence of an interstate network created by intergovernmental organizations (IGOs) on the global diffusion of democracy. We propose that IGOs facilitate this diffusion by transmitting information between their member states and by interpreting that... View Details

Keywords: International Relations; Networks; Society; Transformation; Power and Influence; Country; Globalization