Non-financial Performance Measures - Publications - Faculty & Research

01 Dec 2012
News

50 Years & Counting

Jesse Isidor Straus Professor of Business Administration and a member of the School's Negotiation, Organizations & Markets Unit. "With my coauthors, HKS's Iris Bohnet and Alexandra van Geen, the working paper we produced "When Performance... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services

01 Jun 2005
News

Bringing Hope to a Violent Land

In its place is a debilitating, often desperate condition, bequeathed to them in large measure by the apathy, greed, and ignorance of adults both near and far. That, one could say, is Africa. But ask JoAnna Van Gerpen (MBA ’81), UNICEF’s... View Details

Keywords: Garry Emmons; UNICEF; nonprofit; Social Assistance; Health, Social Assistance

01 Sep 2005
News

Clark Bids Farewell to HBS

people’s lives, not only job performance but family matters, health issues, disappointments. The most difficult issues often involve life outside the School. What accomplishments are you proudest of? When we started out ten years ago,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2013
News

Five Bright Ideas

"implementation guy," Lemov believes that data and measurement illuminate the path to better education and teaching, just as he arrived at his "49 techniques" by observing, analyzing, and quantifying the View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Elementary and Secondary Schools; Educational Services

01 Dec 2012
News

From Where We Stand

and measure yourself against accordingly. Learn quickly what your true "drivers" are—what really motivates and energizes you—and then pursue a career that is coherent with them. If you follow your passion with competence (heart) and... View Details

01 Dec 2016
News

Alumni Books of 2016

companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that View Details

01 Dec 2004
News

Retirement's Changing Face

Home: Winter Harbor, Maine “I don’t consider myself retired,” says Bill Holden. “I’m just working in a different realm without the day-to-day performance requirements.” The author of three novels (with a fourth to come in 2005), Holden is... View Details

Keywords: Personal Services

26 Feb 2020
News

Phoenix Rising

deliverables. We have to inspire. We have to be humble. We have to be able to measure outcomes,” he says. Governing a country is also an exercise in managing multiple stakeholders and, at the grandest possible scale, change management—a... View Details

Keywords: Jen McFarland Flint

01 Mar 2016
News

Alumni and Faculty Books for March 2016

Skooter, his wife of sixty years, as she accompanied him on work-related trips to foreign countries. A Profile of the Performing Arts Industry by David H. Gaylin (MBA 1979) (Business Expert Press) At their best, the View Details

01 Jun 2006
News

India Arrives

summary of Satyam’s activities. Then, in 1991, Raju suggested to an Illinois client that Satyam move its twenty associates back to India, where they would perform the same work but be paid in rupees, at a savings to both parties. The... View Details

Keywords: Julia Hanna

01 Oct 1996
News

Lasting Impressions

institutions that gave me a chance along the way." "When I was at the Business School, I think I measured success in terms of how much money I was going to make," reveals Benton. "Now it is more important to provide a good environment for... View Details

Keywords: Deborah E. Blagg

Publications