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- All HBS Web (193)
- Faculty Publications (34)
Show Results For
- All HBS Web (193)
- Faculty Publications (34)
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
than mass production or mass customization should be. So the book's first section, on operations strategy, focuses on how a company can go about creating an operations... View Details
Keywords: by Martha Lagace
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
brick and clicks are Home Depot and Pet Smart. What did Home Depot do right? Rajiv Lal: Home Depot thought about the challenges facing their business very strategically. They've gone category by category and asked: What is the best way to service the View Details
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
sets. To demonstrate the sets, he secured informal permission from his employer to string an electrical wire from a local hilltop to serve as an antenna for the reception of signals from Philadelphia stations. When customers who purchased... View Details
- 01 Jun 2004
- News
Luxe Redux
innovative design, supply logistics, and the need for superior customer service, and it’s easy to understand why David A. Birnbaum (MBA 1974), a private jeweler, would sound this cautionary note: “Luxury sounds very intriguing, but you... View Details
- 05 Jun 2012
- First Look
First Look: June 5
high-volume, low-cost telecom model that they had pioneered for the Indian masses in Africa. But when they began to integrate the companies, Bharti's executives discovered a slew of unexpected challenges, including cultural differences... View Details
Keywords: Sean Silverthorne
- Web
Medium of Artistic Expression - Edwin H. Land & Polaroid | Harvard Business School
introduced Type 41 black-and-white film in 1950, but the images, customers discovered, were prone to fading. As an interim step to address this product flaw, the company developed a film coater that users applied to black-and-white prints... View Details
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
oriented, distributors are concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and... View Details
Keywords: by Staff
- 21 May 2018
- HBS Case
How Would You Price One of the World's Great Watches?
Harvard Business School. “My sense from teaching many years is that this was a very interesting issue for executives because companies often don’t get it right.” A watch connoisseur himself, Thomke had been aware of the company for many years. Not flashy and not View Details
- 01 Feb 1997
- News
Doing It Your Way
In the beginning there was the microprocessor. The mass market availability in the early 1980s of this revolutionary piece of technology — which shrank the computer from an unwieldy Goliath of a machine to a compact unit that could fit on... View Details
- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
two store workers by an angry former employee at a Mississippi Walmart and a mass shooting around a Walmart store in El Paso, Texas, the Company announced it would: No longer sell ammunition that could be used in military-style assault... View Details
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
clearer in the second half of the nineteenth century. In the United States, the building of the railroads after 1850 led to the development of mass markets for the first time. Along with improved access to capital and credit, View Details
Keywords: by Pankaj Ghemawat
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
Internet-based companies like Google record every click and keystroke of every customer, analyzing the data to continuously improve their products and marketing. Customers are courted and supply chains are managed via websites, social... View Details
Keywords: by Sean Silverthorne
- Web
Trade Catalogs - The Art of American Advertising
distinct means of communication and distribution to a mass audience. Trade catalogs, for example, became an integral way of merchandising new industrial products created from the enormous factory output and market demands of the... View Details
- Web
The Strategic Case for Diversity in Digital Transformation - Blog: RGE Report
prioritize innovation and technological strategy, particularly when they involve a critical mass of women directors. But this innovation advantage isn’t limited to gender. Companies that intentionally cultivate intergenerational diversity... View Details
- 07 Aug 2012
- Research & Ideas
Off and Running: Professors Comment on Olympics
place for permanent residents or poorly designed for families in a mass market. Finally, consider the costs of projects that more often than not go way over budget and then result in crushing long-term debt burdens. Montreal's Olympic... View Details
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
Age of Mass Migration By: Tabellini, Marco Abstract—In this paper, I show that political opposition to immigration can arise even when immigrants bring significant economic prosperity to receiving areas. I exploit exogenous variation in... View Details
Keywords: by Sean Silverthorne
- 25 Mar 2013
- Research & Ideas
How Chapter 11 Saved the US Economy
relatively short time, much of the corporate debt that defaulted during the financial crisis has been managed down, mass liquidations have been averted, and corporate profits, balance sheets, and values have rebounded with remarkable... View Details
- 01 Jan 2002
- News
Marjorie M.T. Yang (MBA '76)
we could send machinery to the Chinese factories we managed. In return, we received shipments of apparel that we then sold to discount retailers in the United States." With an initial focus on high quantity and low prices, Esquel was just part of the pack of Asian... View Details
- 01 Mar 2017
- News
Case Study: Moment in the Sun
a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers are healthier and getting better... View Details
Keywords: Dan Morrell
- 16 Mar 2010
- First Look
First Look: March 16
Entrepreneurs with demonstrated market-timing skill are also more likely to outperform industry peers in their subsequent ventures. This is consistent with the view that if suppliers and customers perceive the entrepreneur to have... View Details
Keywords: Martha Lagace