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Publications

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  • All HBS Web  (193)
    • News  (43)
    • Research  (134)
  • Faculty Publications  (34)

Show Results For

  • All HBS Web  (193)
    • News  (43)
    • Research  (134)
  • Faculty Publications  (34)
← Page 7 of 193 Results →
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

than mass production or mass customization should be. So the book's first section, on operations strategy, focuses on how a company can go about creating an operations... View Details
Keywords: by Martha Lagace
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

brick and clicks are Home Depot and Pet Smart. What did Home Depot do right? Rajiv Lal: Home Depot thought about the challenges facing their business very strategically. They've gone category by category and asked: What is the best way to service the View Details
Keywords: by Sean Silverthorne; Retail
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

sets. To demonstrate the sets, he secured informal permission from his employer to string an electrical wire from a local hilltop to serve as an antenna for the reception of signals from Philadelphia stations. When customers who purchased... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 01 Jun 2004
  • News

Luxe Redux

innovative design, supply logistics, and the need for superior customer service, and it’s easy to understand why David A. Birnbaum (MBA 1974), a private jeweler, would sound this cautionary note: “Luxury sounds very intriguing, but you... View Details
Keywords: Julia Hanna; luxury; Retail Trade
  • 05 Jun 2012
  • First Look

First Look: June 5

high-volume, low-cost telecom model that they had pioneered for the Indian masses in Africa. But when they began to integrate the companies, Bharti's executives discovered a slew of unexpected challenges, including cultural differences... View Details
Keywords: Sean Silverthorne
  • Web

Medium of Artistic Expression - Edwin H. Land & Polaroid | Harvard Business School

introduced Type 41 black-and-white film in 1950, but the images, customers discovered, were prone to fading. As an interim step to address this product flaw, the company developed a film coater that users applied to black-and-white prints... View Details
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

oriented, distributors are concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and... View Details
Keywords: by Staff
  • 21 May 2018
  • HBS Case

How Would You Price One of the World's Great Watches?

Harvard Business School. “My sense from teaching many years is that this was a very interesting issue for executives because companies often don’t get it right.” A watch connoisseur himself, Thomke had been aware of the company for many years. Not flashy and not View Details
Keywords: by Roberta Holland; Fashion
  • 01 Feb 1997
  • News

Doing It Your Way

In the beginning there was the microprocessor. The mass market availability in the early 1980s of this revolutionary piece of technology — which shrank the computer from an unwieldy Goliath of a machine to a compact unit that could fit on... View Details
Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

two store workers by an angry former employee at a Mississippi Walmart and a mass shooting around a Walmart store in El Paso, Texas, the Company announced it would: No longer sell ammunition that could be used in military-style assault... View Details
Keywords: by James Heskett; Retail
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

clearer in the second half of the nineteenth century. In the United States, the building of the railroads after 1850 led to the development of mass markets for the first time. Along with improved access to capital and credit, View Details
Keywords: by Pankaj Ghemawat
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

Internet-based companies like Google record every click and keystroke of every customer, analyzing the data to continuously improve their products and marketing. Customers are courted and supply chains are managed via websites, social... View Details
Keywords: by Sean Silverthorne
  • Web

Trade Catalogs - The Art of American Advertising

distinct means of communication and distribution to a mass audience. Trade catalogs, for example, became an integral way of merchandising new industrial products created from the enormous factory output and market demands of the... View Details
  • Web

The Strategic Case for Diversity in Digital Transformation - Blog: RGE Report

prioritize innovation and technological strategy, particularly when they involve a critical mass of women directors. But this innovation advantage isn’t limited to gender. Companies that intentionally cultivate intergenerational diversity... View Details
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

place for permanent residents or poorly designed for families in a mass market. Finally, consider the costs of projects that more often than not go way over budget and then result in crushing long-term debt burdens. Montreal's Olympic... View Details
Keywords: Re: Multiple Faculty; Sports
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

Age of Mass Migration By: Tabellini, Marco Abstract—In this paper, I show that political opposition to immigration can arise even when immigrants bring significant economic prosperity to receiving areas. I exploit exogenous variation in... View Details
Keywords: by Sean Silverthorne
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

relatively short time, much of the corporate debt that defaulted during the financial crisis has been managed down, mass liquidations have been averted, and corporate profits, balance sheets, and values have rebounded with remarkable... View Details
Keywords: by Kim Girard; Financial Services
  • 01 Jan 2002
  • News

Marjorie M.T. Yang (MBA '76)

we could send machinery to the Chinese factories we managed. In return, we received shipments of apparel that we then sold to discount retailers in the United States." With an initial focus on high quantity and low prices, Esquel was just part of the pack of Asian... View Details
  • 01 Mar 2017
  • News

Case Study: Moment in the Sun

a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers are healthier and getting better... View Details
Keywords: Dan Morrell
  • 16 Mar 2010
  • First Look

First Look: March 16

Entrepreneurs with demonstrated market-timing skill are also more likely to outperform industry peers in their subsequent ventures. This is consistent with the view that if suppliers and customers perceive the entrepreneur to have... View Details
Keywords: Martha Lagace
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