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- All HBS Web (385)
- Faculty Publications (83)
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- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
to accessing discounted products. We propose that deliberately increasing search frictions by placing obstacles to locating discounted items can improve online retailers’ View Details
Keywords: Dina Gerdeman
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
at HBS. Luca’s work on labeling Black-owned businesses may reveal another way to nudge more support toward marginalized groups. According to Luca, recent efforts View Details
- 10 Apr 2012
- First Look
First Look: April 10
market's growth that is the primary driver of profit margins and sales growth. A few retailers have succeeded in going global by developing strategies that apply four retail-specific rules for globalization. Rule 1: The home market is the... View Details
Keywords: Carmen Nobel
- 19 May 2015
- First Look
First Look: May 19
plans, among other factors-was hampering uptake of what should be a highly valuable offering for all stakeholders involved. They wondered if a DTC approach, in which American Well would become a consumer brand and market a telehealth... View Details
Keywords: Sean Silverthorne
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
operating in a traditional physical infrastructure. For instance, the China-based firm Alibaba has spawned a massive shift from wholesale to consumer markets, as well as in financial services by operating... View Details
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
Eight studies demonstrate that when firms empower consumers to vote, consumers infer a series of implicit promises—even in the absence of explicit promises. We identify three... View Details
Keywords: by Sean Silverthorne
- 28 Aug 2012
- First Look
First Look: August 28
marketing as a promising promotion tool for advertisers to reach and engage with consumers cheaply and quickly via word-of-mouth. Mekanism's president is contemplating expanding its services View Details
Keywords: Sean Silverthorne
- 18 Jun 2024
- Research & Ideas
Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.
their toolkit.” The work reveals new clues about an issue that has been challenging economists, businesses, and consumers for several years: runaway inflation that’s slowed but persisted stubbornly even in the face of interest-rate hikes.... View Details
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
beliefs that foam strikes incurred during the launch of the space shuttle Columbia posed no risk to its fuselage. This propensity to maintain silence, a flaw at once personal... View Details
Keywords: by Garry Emmons
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
Reminders of Future Busyness Encourage Consumers to Buy Time By: Whillans, A.V., Elizabeth W. Dunn, and Michael I. Norton Abstract—Spending money on time-saving purchases improves happiness. Yet, people... View Details
Keywords: Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
distinguishing between direct and complementary spillovers, we examine (1) the extent to which a hospital's specialization in areas related to cardiovascular care directly impacts performance in... View Details
Keywords: Martha Lagace
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
Consumers turning to fintech lenders are more likely to spend beyond their means, sink further into debt, and ultimately default more often than people with similar credit... View Details
- 14 Dec 2007
- Op-Ed
When Your Product Becomes a Commodity
speed from launch to maturity is faster than ever before. Marketers can do three things to delay the inevitable forces of commoditization. Innovate. A new product that better meets View Details
Keywords: by John Quelch
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
increased job churn (which will occur), with no significant gain or loss of jobs. The problem generally is that the benefits of globalization flow largely to investors and consumers while workers bear a... View Details
- 28 Jan 2014
- First Look
First Look: January 28
its origins at the Harvard Business School in the late 1920s. Over the following century, the editors show that the discipline and its practitioners often found themselves on the margins of academic discourses and their own institutions.... View Details
Keywords: Sean Silverthorne
- 05 Jul 2011
- First Look
First Look: July 5
valuations of consumers who have access to vouchers must systematically differ from—and typically be lower than—those of consumers who do not have access View Details
Keywords: Sean Silverthorne
- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
Taiwan, stored in Hong Kong, aggregated in parts, and sent in kits to China for assembly." All the suppliers in this chain are typically operating on very thin margins and tight schedules—any disruption... View Details
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
lessons from outside health care don’t always apply to health care. Gazette: What does Amazon’s entry into primary care mean potentially for consumer access to health care?... View Details
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
starts to look more like the past if I make automatic decisions that are all based on inferences of the past. For consumers and the world, we have this opportunity right now to... View Details
Keywords: by Barbara DeLollis
- 01 Oct 2012
- Research & Ideas
Better by the Bundle?
Sales can soar when companies bundle products together into one cheaper package—Happy Meal, anyone? Yet a buyer's affinity for such deals comes with a big caveat, according to new research: These groupings are often successful only if the... View Details
Keywords: by Dina Gerdeman