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- All HBS Web
(252)
- News (37)
- Research (186)
- Multimedia (2)
- Faculty Publications (79)
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- 17 Nov 2015
- First Look
November 17, 2015
prowess, productivity, and ultimately prosperity. This chapter describes recent work in economics and management scholarship on how firms grow, with specific focus on questions surrounding the types of innovations that large and small... View Details
Keywords: Sean Silverthorne
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
orderly introduction of new talent into an organization, perhaps by periodically identifying and letting the lowest performers go, was applauded. One of the comments reflects this view: "What is really important is that companies continue to invest in knowledge... View Details
Keywords: by James Heskett
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
of perfect information." Among the suggestions for managers were these: Help "data analyzers consume and translate the data" (Scott Kemme, who also suggested an alternative title for the column, which I instead used above), Know "what not... View Details
Keywords: Re: James L. Heskett
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
high levels of turnover and absenteeism, store managers never really know exactly how much labor they'll have." Ton has more on her mind than operational excellence. She has interviewed dozens of retail... View Details
- 27 Sep 2016
- First Look
September 27, 2016
selecting investments, VCs see the management team as more important than business-related characteristics such as product or technology. They also attribute more of the likelihood of ultimate investment success or failure to the team... View Details
Keywords: Sean Silverthorne
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
stretch goal would be a turnover of 10 in five years, with improvements toward that goal recognized and rewarded on a year-to-year basis. One goal of this philosophy was to eliminate the time-wasting annual budgeting game in which middle... View Details
Keywords: by Jim Heskett
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
consortium of asset management companies (AMCs) that included the Turkish branch of Lehman Brothers. When Lehman went bankrupt, Turkasset acquired a $200 million portfolio of non-performing loans (NPLs). After that, it continued to... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
him and one of its board members? Understanding the dynamics of the CEO search process, as well as the ways in which chief executive turnover influences corporate performance, has been the goal of recent research by HBS assistant... View Details
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
period, while only 13 percent scored at least one meeting per year. But seven investors in the sample met at least 15 times during the six-year period; of those, four managed hedge funds and three represented large buy-side investor... View Details
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
information-driven model by gaining a better understanding of product and customer relationships." Dean Vella cited Walmart's innovation in supply chain management and sustainability as ways in which it is reducing the friction... View Details
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
who co-wrote Firm Turnover and the Return of Racial Establishment Segregation with Stanford University Assistant Professor John-Paul Ferguson. “I’ve had people say, ‘How can this be the case? It can’t be true. My workplace is so much more... View Details
Keywords: by Dina Gerdeman
- 01 May 2018
- First Look
First Look at New Research and Ideas, May 1, 2018
addressed for a complete understanding of the moral mind. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52263 in press Academy of Management Perspectives Bounded Ethicality and Ethical Fading in Negotiations:... View Details
Keywords: Sean Silverthorne
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
stock turnovers that drive LEGO's business model. Senior distribution manager Asger Juncher Métais said the group should assume that all retailers want quick lead times and fast stock turnover, capabilities... View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
about how poor operational decisions create unnecessary complications that lead to quality problems and lower labor productivity and, in general, make life hard for retail employees." Ton is interested in demonstrating how operations can be designed and View Details
- 17 Sep 2024
- Research & Ideas
Advice for the New CEO: Talk to Your Employees Early and Often
million emails and 80 million meeting invitations. Shortly after a new CEO takes over, uncertainty among employees dampens communication within a company. However, after about five months, internal chatter sharply intensifies as managers... View Details
Keywords: by Ami Albernaz
- 16 Dec 2013
- HBS Case
D’O: Making a Michelin-Starred Restaurant Affordable
operational innovation to manage the tradeoff between cost and quality. It's an issue you find in every business, whether you're a chef or an executive at Mercedes or BMW or Apple." In November, Oldani visited Pisano's second-year... View Details
- 28 Jun 2011
- First Look
First Look: June 28
PublicationsManager-Specific Effects on Earnings Guidance: An Analysis of Top Executive Turnovers Authors:Francois Brochet, Lucile Faurel, and Sarah McVay Publication:Journal of Accounting Research (forthcoming) Abstract We investigate... View Details
Keywords: Sean Silverthorne
- 28 Jun 2016
- First Look
June 28, 2016
forthcoming Management Science The First Deal: The Division of Founder Equity in New Ventures By: Hellmann, Thomas F., and Noam Wasserman Abstract—We examine the trade-off between efficiency and equality within the context of... View Details
Keywords: Sean Silverthorne
- 27 Feb 2020
- Sharpening Your Skills
How Following Best Business Practices Can Improve Health Care
Either Heal Health Care?A public insurance option could use its scale to hold prices down, but only if the approach avoids the financing gimmicks that are undermining Medicare. Research Papers Cohort Turnover and Operational Performance:... View Details