Management Turnover - Publications - Faculty & Research

01 Oct 2021
Research & Ideas

Dying to Lead: How Reaching the Top Can Kill You Sooner

demands. "What we’re beginning to understand is that life at the top isn’t that easy." The historical study by Harvard Business School Professor Tom Nicholas, who tracked the status and mortality rates of more than 1,000 managers and... View Details

Keywords: by Jay Fitzgerald

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

compared to 59 percent in the industry's top quartile and 109 percent in the industry overall. (Part-time employee turnover for QT is 36 percent, compared to 84 percent in the top quartile and 157 percent overall.) "This issue of... View Details

Keywords: by Julia Hanna; Retail

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

company. "Considering we just changed one hour on the first day of orientation, the results were amazing," Gino says. The turnover rate in the control group was 47.2 percent higher than that of the individual identity group, and 16.2... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

“Problems happen in family management when there are three or four brothers. All brothers may not be of equal capability and commitment.” Successful family-owned enterprises build mechanisms that over time recognize the value that each... View Details

Keywords: by Sean Silverthorne

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account... View Details

Keywords: by Roberta Holland

Web

Health Care - Faculty & Research

focuses on how management principles and best practices from other industries can be applied; how the process of innovation can be improved; how principles of strategy and consumer choice can be utilized; how information technology can... View Details

03 May 2022
Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details

Keywords: by Rachel Layne

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

can reach beyond the company walls to include customers. The importance of analysis related to employee turnover at another company, where managers became concerned when they observed high View Details

Keywords: by Amy Edmondson & Mark D. Cannon

18 Dec 2007
First Look

First Look: December 18, 2007

a social loss function. Purchase the paper from SSRN.com ($5): http://papers.nber.org/papers/w13622 New Framework for Measuring and Managing Macrofinancial Risk and Financial Stability Authors:Dale F. Gray, Robert C. Merton, and Zvi Bodie... View Details

Keywords: Martha Lagace

Web

Research - Behavioral Finance & Financial Stability

U.S. checks appear to have increased retail buying and share prices of retail-dominated portfolios. The Hong Kong payments increased overall market turnover and share prices in Hong Kong and mainland Chinese markets, especially in... View Details

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

steps: Create a system for evaluating and reviewing crisis plans. Building a process for reviewing crisis management plans and implementing new feedback and lessons helps companies stay ready for the unexpected. Any organization should... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No studies have previously been... View Details

Keywords: by Michael Blanding; Health

21 Feb 2023
Research & Ideas

What's Missing from the Racial Equity Dialogue?

conversation: through employment and procurement. Let’s take employment first. Formerly incarcerated people—as returning citizens—have unique experiences they can bring to organizations. Studies also show that they have lower turnover and... View Details

Keywords: by Danielle Kost

18 Dec 2017
Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details

Keywords: by Joseph Fuller

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

the right questions," says Kaplan, a Professor of Management Practice at Harvard Business School. "Most leaders spend a lot of their time looking for answers. Very often, they may feel isolated and alone. I want to help them... View Details

Keywords: by Carmen Nobel

01 Jul 2014
First Look

First Look: July 1

force. Students must analyze the factors contributing to turnover as well as the role of the field sales force in Clef's profitable business strategy. Among other things, the Clef case illustrates that View Details

Keywords: Carmen Nobel

17 Jan 2019
Research & Ideas

Why Business Should Support Employees Who Are Caregivers

don’t realize that there are material returns associated with helping these workers,” says Fuller, a professor of management practice. “If I told an executive, ‘You could reduce your turnover of key... View Details

Keywords: by Danielle Kost; Health

11 Sep 2012
First Look

First Look: September 11

Rockman, Sven Beckert, and David Waldstreicher. University of Pennsylvania Press, forthcoming Abstract The traditional story of modern management begins in the factories of England and New England, extending only much later to the... View Details

Keywords: Sean Silverthorne

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

to change your life. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54720 in press Health Care Management Review Innovation Contest: Effect of Perceived Support for Learning on Participation By: Jung, Olivia S., Andrea... View Details

Keywords: Dina Gerdeman

01 Aug 1998
News

High Honors

'61) Founder and Managing Partner Idanta Partners Ltd. Each year a host of bright-eyed entrepreneurs make their way to San Diego to explain their dreams to Dave Dunn, one of the nation's leading venture capitalists. For every seven... View Details

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