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  • March 2008 (Revised November 2008)
  • Case

Sony Digital Entertainment, Japan

By: Anita Elberse
It is late 2007. So-called cell phone ("keitai") novels have turned into an extremely popular form of entertainment-on-the- go in Japan, in particular among young, female readers. In fact, consisting mostly of love stories written by amateurs in short sentences and... View Details
Keywords: Books; Marketing Strategy; Open Source Distribution; Competition; Mobile Technology; Media and Broadcasting Industry; Publishing Industry; Telecommunications Industry; Japan
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  • November 2002 (Revised May 2006)
  • Case

Forest Stewardship Council

By: James E. Austin and Ezequiel Reficco
In just a few years the Forest Stewardship Council (FSC) made impressive progress toward its mission of promoting "environmentally appropriate, socially beneficial, and economically viable management of the world's forests." By 2001, 25.5 million hectares of forests in... View Details
Keywords: Finance; Corporate Governance; Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Competitive Strategy
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    The Power of Experiments

    Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of... View Details

    • March 2023 (Revised May 2023)
    • Case

    Tribal Councils Investment Group of Manitoba Ltd.

    By: David L. Ager
    In the Fall of 2014, Heather Berthelette, the recently appointed COO of Tribal Councils Investment Group of Manitoba Ltd. (TCIG), was preparing a recommendation to the Board of Directors about whether to dissolve the company and return any remaining funds to the seven... View Details
    Keywords: Indigenous Communities; Corporate Governance; Governing and Advisory Boards; Social Enterprise; Economic Growth; Investment Banking; Canada
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    • 08 Jul 2011
    • Working Paper Summaries

    Delegation in Multi-Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority

    Keywords: by Kristina McElheran
    • 14 Jun 2023
    • Research & Ideas

    Four Steps to Building the Psychological Safety That High-Performing Teams Need

    The idea went mainstream in 2012, when Google’s Project Aristotle identified psychological safety as a key component in successful teams. Edmondson says the theory took on more urgency as organizations faced uncertainty and complexity... View Details
    Keywords: by Kara Baskin
    • December 2018 (Revised June 2021)
    • Case

    Bulb 2015: Foundation

    By: John R. Wells and Benjamin Weinstock
    In late August 2015, Amit Gudka and Hayden Wood, co-founders of Bulb, Ltd (Bulb), were ready to offer affordable renewable energy to the United Kingdom’s 27 million households. They hoped to capitalize on the hundreds of thousands of customers switching their energy... View Details
    Keywords: Green Energy; Start-up; Launch; Customer Acquisition; Customer Churn; Customer Engagement; Electricity; Resources; Growth Strategy; B-Corp; Entrepreneurial Journey; Entrepreneurial Management; Start-ups; Renewable Energy; Business Startups; Business Plan; Business Model; Working Capital; Customers; Growth and Development Strategy; United Kingdom
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    • 10 Jan 2013
    • Working Paper Summaries

    The Novelty Paradox & Bias for Normal Science: Evidence from Randomized Medical Grant Proposal Evaluations

    Keywords: by Kevin J. Boudreau, Eva C. Guinan, Karim R. Lakhani & Christoph Riedl; Health
    • April 2021
    • Background Note

    HEAD vs. LEAD: Disruptions Originating at the High- vs. Low-End of the Market

    By: Elie Ofek, Olivier Toubia and Didier Toubia
    Twenty five years after it was initially proposed, Clay Christensen’s theory of disruptive innovation continues to be a major reference for entrepreneurs, corporate innovators, and investors. However, the term “disruptive innovation” is often used in ways and contexts... View Details
    Keywords: Market Entry; New Product Management; Targeting; Disruptive Innovation; Market Entry and Exit; Entrepreneurship; Product; Management; Innovation Strategy; Technology
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    • 20 Oct 2016
    • HBS Seminar

    Quinn Slobodian, Wellesley College

    • Teaching Interest

    Digital Marketing Strategy

    By: John A. Deighton

    When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details

    • 21 Nov 2023
    • Op-Ed

    The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

    In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details
    Keywords: by Geoffrey Jones; Beauty & Cosmetics
    • July 2006
    • Article

    Bringing History (Back) into International Business

    By: G. Jones and Tarun Khanna
    We argue that the field of international business should evolve its rhetoric from the relatively uncontroversial idea that 'history matters' to exploring how it matters. We discuss four conceptual channels through which history matters, illustrating each with a major... View Details
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    • 2017
    • Working Paper

    Business and Sustainability: New Business History Perspectives

    By: Ann-Kristin Bergquist
    This working paper provides a long-term business history perspective on environmental sustainability. For a long time, the central issues addressed in the discipline of business history concerned how business enterprises innovated and created wealth, as well as... View Details
    Keywords: Environmental Sustainability; Business History; Perspective
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    • Web

    Impact Investments

    Mainstream Investors” (World Economic Forum, September 2013), http://www3.weforum.org/docs/WEF_II_FromMarginsMainstream_Report_2013.pdf . Abhilash Mudaliar and Hannah Dithrich, “Sizing the Impact Investing Market” (Global Impact Investing... View Details
    • 22 Apr 2024
    • Research & Ideas

    When Does Impact Investing Make the Biggest Impact?

    23 percent less economic output—$9,400 per capita—than those of mainstream companies. Impact-only investments may require more patience, with a roughly 25 percent longer time to reach success. “It's not simply greenwashing in the sense... View Details
    Keywords: by Rachel Layne
    • November 2007
    • Article

    Solve the Succession Crisis by Growing Inside-Outside Leaders

    By: Joseph L. Bower
    This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
    Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
    Related
    • 29 Nov 2010
    • HBS Case

    United Breaks Guitars

    quick hop to the mainstream media; by the end of July, the video had been viewed 4.6 million times, with external references expanding that audience by many more millions. Click to watch.“United Breaks Guitars,” created by Canadian... View Details
    Keywords: by Julia Hanna
    • Web

    About Us - HBS Working Knowledge

    business topics and industries long before they make their way into mainstream practice. In addition to our website, Working Knowledge publishes on social media and through a variety of content-sharing partnerships. Who We Are Danielle... View Details
    • Web

    2023 Reunion Presentations - Alumni

    Chairperson, Private Equity at Apollo; Tracy Palandjian (MBA 1997), CEO and Co-Founder of Social Finance; Member of the Harvard Corporation; Fran Seegull (MBA 1998), President, US Impact Investing Alliance + More Info – Less Info Impact investing has rapidly evolved... View Details