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- All HBS Web (872)
- Faculty Publications (43)
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- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
resources. And don't expect people to destroy something they've spent years creating. Impose your own processes quickly. If the acquired company is as large as yours and its processes are dissimilar, expect... View Details
Keywords: by Joseph L. Bower
- 25 Apr 2007
- Research & Ideas
Feeling Stuck? Getting Past Impasse
at an impasse. The impasse experience has features that are common to all of us, and in time each of us has a unique experience of impasse. For most people the recognition that we're at an impasse, whether it's a career situation or a broader View Details
Keywords: by Martha Lagace
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees... View Details
Keywords: by Dina Gerdeman
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
reader engagement. For the professionals, our story of Jim Barton often mirrors their own life experience, and has prompted many real CIOs to say to us "this is my life," "this book is about me," even (from one)... View Details
Keywords: by Martha Lagace
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
by moving on to their next job, rather than scrambling to bail out a sinking ship. Leaders may be isolated. In a perfect world, an entrepreneur could seek counsel from investors, colleagues, or the company’s board about whether to pull the plug. In reality, founders... View Details
Keywords: by Danielle Kost
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
thus invigorate their teams and provide cultures that are profitable not because they are forced to, but because they want to." David Mullings added, "We will in fact treat our employees the way we expect to be treated."... View Details
Keywords: by Jim Heskett
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
compensation to performance, as they often fail to rein in pay when performance suffers. · Expectations placed on board members have increased. Most notably, Sarbanes-Oxley and the new listing requirements of the public exchanges have... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
it is saying that if someone sends work correspondence before and after certain timeframes it’s fine not to receive a response until business hours or maintaining consistent expectations for punctuality and attendance in online... View Details
Keywords: by Tsedal Neeley
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
have opinions and to expect and want to learn from colleagues and fellow students who might have very different ways of viewing a situation. Just as I believe a manager is an orchestra leader, I see myself as the orchestra leader to... View Details
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
to see. Due to the measurability of sporting performance, every manager of a professional team becomes a winner or a loser in the eyes of the public—week after week. So, it is not surprising that the shelf life for professional soccer... View Details
- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
One might expect first-time entrepreneurs to pick up speed as they churn out more products, but new research finds that nascent firms typically launch second products six weeks later than originally planned. What’s more, with each... View Details
Keywords: by Rachel Layne
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
the crisis without offering solutions and hope to their consumers. And, brands should keep their consumers fully informed about how to continue to gain access to their products and services during the crisis, particularly for those deemed mission critical. What do... View Details
Keywords: by Jill Avery and Richard Edelman
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
life and death for patients. "One device I am studying allows you to replace a heart valve through a catheter inserted in the thigh, rather than doing open-heart surgery," she says. "It allows a whole group of people who are very sick to... View Details
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
risk, Raman explains, has been through inventory. But "for numerous reasons, inventory became very expensive." Shorter product life cycles contribute to higher expenses, for example, in the personal computer market, where the... View Details
Keywords: by David Stauffer
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
shenanigans have become so common that they're almost invisible. The budgeting process is so deeply embedded in corporate life that the attendant lies and games are simply accepted as business as usual, no matter how destructive they are.... View Details
Keywords: by Michael C. Jensen
- 27 Nov 2000
- Research & Ideas
The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution
widespread acceptance would prove a bane for incumbent U.S. tire makers. Radials' longer life would decrease unit demand in the profitable replacement market, providing an opening for foreign producers and smaller players like B.F.... View Details
- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
drama' (of which everyone seems to have plenty), it's not worth it." One way around this can be to treat an investment from a friend or relative as a gift rather than an investment; that is, with no particular expectation of being... View Details
Keywords: by Noam Wasserman
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
chronicles the brand's origins, life experiences, and evolution over time in a selectively constructed story." Keinan recently participated in an e-mail interview about the research and its importance for marketing strategies. Martha... View Details
Keywords: by Martha Lagace
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
life transitions—a new job, a sick parent, a partner’s layoff, or a return to work after a maternity leave, Whillans says. “Most employees will go about their day-to-day lives and be fine most of the time,” Whillans says. “But when we... View Details