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  • All HBS Web  (25,063)
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  • June 1996 (Revised January 2000)
  • Case

McKinsey & Co.: Managing Knowledge and Learning

By: Christopher A. Bartlett
Describes the development of McKinsey & Co. as a worldwide management consulting firm from 1926 to 1996. In particular, it focuses on the way in which McKinsey has developed structures, systems, processes, and practices to help it develop, transfer, and disseminate... View Details
Keywords: Management; Managerial Roles; Management Practices and Processes; Competitive Advantage; Global Range; Knowledge Dissemination; Business Processes; Consulting Industry
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Bartlett, Christopher A. "McKinsey & Co.: Managing Knowledge and Learning." Harvard Business School Case 396-357, June 1996. (Revised January 2000.)
  • August 2020 (Revised September 2020)
  • Technical Note

Assessing Prediction Accuracy of Machine Learning Models

By: Michael W. Toffel, Natalie Epstein, Kris Ferreira and Yael Grushka-Cockayne
The note introduces a variety of methods to assess the accuracy of machine learning prediction models. The note begins by briefly introducing machine learning, overfitting, training versus test datasets, and cross validation. The following accuracy metrics and tools... View Details
Keywords: Machine Learning; Statistics; Econometric Analyses; Experimental Methods; Data Analysis; Data Analytics; Forecasting and Prediction; Analytics and Data Science; Analysis; Mathematical Methods
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Toffel, Michael W., Natalie Epstein, Kris Ferreira, and Yael Grushka-Cockayne. "Assessing Prediction Accuracy of Machine Learning Models." Harvard Business School Technical Note 621-045, August 2020. (Revised September 2020.)
  • January 2013 (Revised February 2013)
  • Case

EverTrue: Mobile Technology Development (A)

By: William R. Kerr and Alexis Brownell
Brent Grinna is evaluating different options for the technology development of his start-up's iPhone app, including hiring local programmers, finding a CTO, or outsourcing. He only has a little over two months before he presents his alumni networking app to Brown... View Details
Keywords: Start-up; Mobile App; oDesk; Outsourcing; CTO; Minimum Viable Product; App Development; Business Startups; Decisions; Entrepreneurship; Mobile and Wireless Technology; Intellectual Property; Product Development; Globalization; Technology Industry; Massachusetts; Boston; India
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Kerr, William R., and Alexis Brownell. "EverTrue: Mobile Technology Development (A)." Harvard Business School Case 813-122, January 2013. (Revised February 2013.)
  • January 2014
  • Technical Note

Learning From Extreme Consumers

By: Jill Avery and Michael Norton
Traditional market research methods focus on understanding the average experiences of average consumers. This focus leads to gaps in our knowledge of consumer behavior and often fails to uncover insights that can drive revolutionary, rather than evolutionary... View Details
Keywords: Market Research; Ethnography; Design Thinking; Innovation; New Product Development; Research; Marketing; Consumer Behavior; Innovation and Invention
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Avery, Jill, and Michael Norton. "Learning From Extreme Consumers." Harvard Business School Technical Note 314-086, January 2014.
  • September 2021
  • Article

Trials and Terminations: Learning from Competitors' R&D Failures

By: Joshua L. Krieger
I analyze project continuation decisions where firms may resolve uncertainty through news about competitors' research and development (R&D) failures, as well as through their own results. I examine the trade-offs and interactions between product-market competition and... View Details
Keywords: Research and Development; Projects; Failure; Decision Making; Learning
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Krieger, Joshua L. "Trials and Terminations: Learning from Competitors' R&D Failures." Management Science 67, no. 9 (September 2021).
  • October 2022 (Revised December 2022)
  • Case

SMART: AI and Machine Learning for Wildlife Conservation

By: Brian Trelstad and Bonnie Yining Cao
Spatial Monitoring and Reporting Tool (SMART), a set of software and analytical tools designed for the purpose of wildlife conservation, had demonstrated significant improvements in patrol coverage, with some observed reductions in poaching and contributing to wildlife... View Details
Keywords: Business and Government Relations; Emerging Markets; Technology Adoption; Strategy; Management; Ethics; Social Enterprise; AI and Machine Learning; Analytics and Data Science; Natural Environment; Technology Industry; Cambodia; United States; Africa
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Trelstad, Brian, and Bonnie Yining Cao. "SMART: AI and Machine Learning for Wildlife Conservation." Harvard Business School Case 323-036, October 2022. (Revised December 2022.)
  • 25 Jan 2016
  • News

Problem-based learning and the case method

  • Aug 04 2016
  • Short Film

Alumni Status and Lifelong Learning

  • Research Summary

Social Learning

One major area of my research is social learning: the ways and extent to which people discover what they want and need from the behavior and opinions of others.  Social learning takes many forms.  Probably most obvious is word of mouth—the advice and... View Details

  • May 2003
  • Module Note

Managing Product Development

By: Stefan H. Thomke
Introduces students to the managerial aspects critical to conceiving, designing, and developing innovative products and services. Considers the full range of activities required: learning about customer needs, understanding and managing experimentation and problem... View Details
Keywords: Product Design; Product Development; Service Operations; Business or Company Management; Projects; Management Practices and Processes; Experience and Expertise; Customers; Research; Management Skills; Integration
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Thomke, Stefan H. "Managing Product Development." Harvard Business School Module Note 603-088, May 2003.
  • September 2000 (Revised December 2020)
  • Background Note

Identifying and Developing Capable Leaders

By: Clayton M. Christensen and Morgan McCall Jr
Presents a synopsis of High Flyers, by Morgan McCall. Offers a method for identifying and training managers with potential--to build management bench strength. View Details
Keywords: Leadership Development; Recruitment; Selection and Staffing; Human Resources; Talent and Talent Management
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Christensen, Clayton M., and Morgan McCall Jr. "Identifying and Developing Capable Leaders." Harvard Business School Background Note 601-054, September 2000. (Revised December 2020.)
  • Research Summary

Learning Agility

This research in both field and experimental settings is targeted at examining whether and how employees in the 'midst of learning' are aware of the optimal learning behavior as well as determining if this awareness does indeed increase learning agility. Further,... View Details
  • Sep 03 2020
  • Testimonial

Discovering Different Ways to Learn and Engage

  • 24 Apr 2015
  • News

Learning and Leading in Space

  • 03 May 2012
  • Working Paper Summaries

Learning by Supplying

Keywords: by Juan Alcácer & Joanne Oxley
  • August 1996 (Revised December 1996)
  • Case

Korean Development and Western Economics

By: George C. Lodge and Courtenay Sprague
Provides a summary of Korea's economic performance during the past 40 years. Korea's economic strategy is discussed with regard to context--both the domestic (historic) and the international factors that have informed Korea's development. Simultaneously, Korea also... View Details
Keywords: Strategy; Development Economics; Decision Making; Policy; North Korea; South Korea
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Lodge, George C., and Courtenay Sprague. "Korean Development and Western Economics." Harvard Business School Case 797-008, August 1996. (Revised December 1996.)
  • 2024
  • Working Paper

Learning to Cover: Online Learning and Optimization with Irreversible Decisions

By: Alexander Jacquillat and Michael Lingzhi Li
Keywords: Buildings and Facilities; AI and Machine Learning; Geographic Location; Strategic Planning
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Jacquillat, Alexander, and Michael Lingzhi Li. "Learning to Cover: Online Learning and Optimization with Irreversible Decisions." Working Paper, June 2024.
  • Research Summary

The Exercise and Development of Leadership

My research in this stream contributes to three recent trends in leadership scholarship. The first is the resurgence of a perspective less preoccupied with leaders' impact on organizational performance and more with their function as sources and symbols of the... View Details

  • 2003
  • Chapter

Training and Developing Cultural Intelligence

By: J. S. Tan and Roy Y.J. Chua
Keywords: Culture; Cross-Cultural and Cross-Border Issues; Training; Learning
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Tan, J. S., and Roy Y.J. Chua. "Training and Developing Cultural Intelligence." In Cultural Intelligence: Individual Unteractions across Cultures, edited by P. C. Earley and S. Ang. CA: Stanford University Press, 2003.
  • April 1979 (Revised April 1986)
  • Case

Mexico: Development Strategies and Performance

By: James E. Austin
Keywords: Developing Countries and Economies; Growth and Development Strategy; Mexico
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Austin, James E. "Mexico: Development Strategies and Performance." Harvard Business School Case 379-173, April 1979. (Revised April 1986.)
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