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  • 31 Jul 2012
  • First Look

First Look: July 31

Abstract Supply-chain disruptions have a material effect on company value, but this impact can vary considerably. Thus, it is important for managers and investors to recognize the types of disruptions and the organizational factors that View Details
Keywords: Carmen Nobel
  • 03 Jun 2014
  • First Look

First Look: June 3

http://hbr.org/product/experience-the-finger-lakes-the-groupon-partnership-decision/an/814010-PDF-ENG Harvard Business School Case 314-086 Learning From Extreme Consumers Traditional market research methods focus on understanding the average experiences of average... View Details
Keywords: Sean Silverthorne
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

can be used in powerful ways, ideally leading to better patient care, lower health care costs and, ultimately, healthier patients. “Trust on the part of both the consumer and doctor is hugely important in determining who is going to be... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

  PublicationsDid Increased Competition Affect Credit Ratings? Authors:Bo Becker and Todd Milbourn Publication:Journal of Financial Economics (forthcoming) Abstract The credit rating industry has historically been dominated by just two agencies, Moody's and S&P,... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

business models; an enhanced focus on organizational innovation and implementation; and increased field-based learning." The Diagnosis As source material for the conference, Herzlinger arranged for market research firm Scriplogix to... View Details
Keywords: by Paul Guttry; Health; Education
  • 03 Jan 2017
  • First Look

January 3, 2017

November 28, 2016 Harvard Business Review One Obstacle to Curing Cancer: Patient Data Isn’t Shared By: Hamermesh, Richard G., and Kathy Giusti Abstract—Precision Medicine requires large datasets to identify the mutations that lead to... View Details
Keywords: Carmen Nobel
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

Abstract—Objective: Assess whether a commitment contract informed by behavioral economics leads to persistent virologic suppression among HIV-positive patients with poor antiretroviral therapy (ART) adherence. Design: Single-center pilot... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
  • 10 Mar 2015
  • First Look

First Look: March 10

techniques for improving operating decisions during retail store liquidations and by demonstrating the performance of these methods in the field. February 2015 Leading Sustainable Change: An Organizational Perspective Making the Business... View Details
Keywords: Carmen Nobel
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

banks to roll over their short-term debt. We document that there was a simultaneous run by borrowers who drew down their credit lines, leading to a spike in commercial and industrial loans reported on bank balance sheets. We examine... View Details
Keywords: Martha Lagace
  • 16 Dec 2014
  • First Look

First Look: December 16

two tier-2 vendors to work with its primary tier-1 vendor, a large Indian outsourcing firm that it had worked with closely for over a decade. The management of the multi-sourcing arrangement is posing a number of challenges. The chief... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

antidepressant effectiveness, or should IPG push for the testing of a large biorepository, which will cost $12 million but could lead to the identification of new precision medicine applications? More broadly, students will also need to... View Details
Keywords: Carmen Nobel
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

propositions that lead customers to do more business and at higher margins with the company Innovation and excellence in products, services, and processes The capabilities and alignment of employees and systems that enhance important... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

manufacturing facilities in the country increase their local content. To address both problems at once, Joachim Zahn, the head of DaimlerBenz in Brazil, arranged with POEMA, a local antipoverty program in Belem, to construct a modern,... View Details
Keywords: by George C. Lodge
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

July 2004, Shiv, Nand, and Uday Khemka are discussing their holdings in SUN Interbrew, a leading Russian beer producer that is part of the family's global portfolio of businesses. SUN Interbrew has been operating as a joint venture since... View Details
Keywords: Martha Lagace
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure repeated memorable service encounters; (2) customers buy... View Details
Keywords: Carmen Nobel
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

their own compliance and enforce the law against themselves? This paper addresses these questions by investigating the factors that lead organizations to self-disclose violations, the effects of self-policing on regulatory compliance, and... View Details
Keywords: Martha Lagace
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

kind of arrangements under negotiation such as the requirement that the majority of a joint venture be owned by a local partner? Are high-tech deals particularly sought after by the state? What recent deals by others, successful or not,... View Details
Keywords: Martha Lagace
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

healthcare providers with revenue cycle management and population health management; the case provides an overview of both sectors. Conifer has been growing rapidly, leading some to question what the best relationship is for Tenet and... View Details
Keywords: Sean Silverthorne

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