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- August 2011 (Revised April 2013)
- Case
Language and Globalization: 'Englishnization' at Rakuten (A)
By: Tsedal Neeley
Hiroshi Mikitani, the CEO of Rakuten, (Japan's largest online retailer), is at the helm of an organization that is rapidly expanding into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces... View Details
Keywords: Teaching; Human Capital; Change Management; Transformation; Social Enterprise; Communication Strategy; Internet and the Web; Disruptive Innovation; Organizational Change and Adaptation; Strategic Planning; Leadership; Global Strategy; Technology Industry; Retail Industry; Japan
Neeley, Tsedal. "Language and Globalization: 'Englishnization' at Rakuten (A)." Harvard Business School Case 412-002, August 2011. (Revised April 2013.)
- 2011
- Other Paper
From Global Language Mandate to Personal Transformation: How Employees Address The Performance Challenge
By: Tsedal Neeley and Boram Do
- 2011
- Article
Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia
By: Michael Zhang and Feng Zhu
In this paper, we examine the causal relationship between group size and incentives to contribute in the setting of Chinese Wikipedia, the Chinese language version of an online encyclopedia that relies entirely on voluntary contributions. The group at Chinese Wikipedia... View Details
Keywords: Rights; Motivation and Incentives; Internet and the Web; Valuation; Groups and Teams; Knowledge Sharing; Behavior; Satisfaction; Size; Government and Politics; Economics; Information Technology Industry; Hong Kong; Taiwan; Singapore
Zhang, Michael, and Feng Zhu. "Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia." American Economic Review 101, no. 4 (June 2011): 1601–1615.
- 9 Aug 2010
- Conference Presentation
Global Language Strategies: The Impact of Mandating English as a Lingua Franca in Global Work
By: Tsedal Neeley
- 1 Jul 2010
- Conference Presentation
Language Matters: Lingua Franca Mandates and Status Hierarchies in Global Organizations
By: Tsedal Neeley
- May 20, 2010
- Article
Leaders’ Blindspots Undermine Their Global Language Policies
By: Tsedal Neeley
Editor’s note: This post is part of a six-week blog series on how leadership might look in the future. The conversations generated by these posts will help shape the agenda of a symposium on the topic in June 2010, hosted by HBS’s Nitin Nohria, Rakesh Khurana, and... View Details
Neeley, Tsedal. "Leaders’ Blindspots Undermine Their Global Language Policies." Harvard Business Review (website) (May 20, 2010).
- 1 Mar 2010
- Conference Presentation
Language Mandates, Power & Emotions in Globally Distributed Teams
By: Tsedal Neeley
- 1 Feb 2010
- Conference Presentation
Language Mandates, Power & Emotions in Globally Distributed Teams
By: Tsedal Neeley
- January 2010 (Revised April 2010)
- Case
Gobi Partners and DMG
By: G. Felda Hardymon, Josh Lerner and Ann Leamon
Thomas G. Tsao, founding general partner of Gobi Partners, an early stage venture capital firm in China, must decide how to manage his firm's largest investment after the departure of the CEO. Tom has temporarily stepped in as CEO, but finding a replacement with the... View Details
Keywords: Restructuring; Competency and Skills; Decision Choices and Conditions; Venture Capital; Investment; Business or Company Management; Management Succession; Emerging Markets; Problems and Challenges; Business and Stakeholder Relations; China
Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Gobi Partners and DMG." Harvard Business School Case 810-095, January 2010. (Revised April 2010.)
- 1 Jul 2009
- Conference Presentation
Language Matters: Lingua Franca Mandates and Status Hierarchy
By: Tsedal Neeley
- 2009
- Working Paper
Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work
By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
Beyene, Tsedal, Pamela J. Hinds, and Catherine Durnell Cramton. "Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work." Harvard Business School Working Paper, No. 09-138, June 2009.
- 01 May 2009
- Conference Presentation
Language Matters: Lingua Franca Mandates and Status Hierarchy
By: Tsedal Neeley
- 2009
- Chapter
On the General Relativity of Fiscal Language
By: Jerry R. Green and Lawrence Kotlikoff
A century ago, everyone thought time and distance were well defined physical concepts. But neither proved absolute. Instead, measures/reports of time and distance were found to depend on one's reference point, specifically one's direction and speed of travel, making... View Details
- 1 Jan 2007
- Conference Presentation
Language Proficiency as a Stigma in International Work
By: Tsedal Beyene
- 2006
- Book
Design-Inspired Innovation
By: James Utterback, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether and Roberto Verganti
When an innovation is inspired by design, it transcends technology and utility. The design delights the user, seamlessly integrating the physical object, a service, and its use into something whole. A design-inspired innovation is so simple that it becomes an extension... View Details
Utterback, James, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether, and Roberto Verganti. Design-Inspired Innovation. World Scientific Publishing, 2006.
- November 2006
- Article
Strategies of Innovation and Imitation of Product Languages
By: Roberto Verganti
- 29 Sep 2006
- Conference Presentation
Walking through Jelly: Uneven Language Proficiency and Disrupted Collaboration
By: Tsedal Beyene
- 2006
- Working Paper
On the General Relativity of Fiscal Language
By: Jerry R. Green and Laurence J. Kotlikoff
- 1 May 2006
- Conference Presentation
Language Proficiency as a Stigma in International Work
By: Tsedal Beyene