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    • Faculty Publications  (159)

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    • All HBS Web  (1,143)
      • Faculty Publications  (159)

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      • 2011
      • Chapter

      Changing Identity, Changing Language

      By: Kathleen L. McGinn and Jeffrey T. Polzer
      Environmental jolts and shifting membership challenge a group's efficacy and survival. Group identity is critical for a shared interpretation of and response to these challenges, but external and internal changes may require corresponding changes in a group's... View Details
      Keywords: Change; Spoken Communication; Performance Efficiency; Problems and Challenges; Safety; Identity; California
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      McGinn, Kathleen L., and Jeffrey T. Polzer. "Changing Identity, Changing Language." In Advances in Group Processes. Vol. 28, edited by Shane R. Thye and Edward Lawler, 125–145. Bingley, UK: Emerald Group Publishing, 2011.
      • November 2011 (Revised March 2014)
      • Case

      Jaipur Literature Festival — Beyond the Festival Template

      By: Tarun Khanna, Dennis A. Yao, Hillary Greene and Amrita Chowdhury
      Jaipur Literature Festival (JLF), dubbed "the greatest literary show on earth" was an annual event held in late January at the Diggi Palace in Jaipur. JLF provided a platform for international authors and Indian language authors from the subcontinent to engage in a... View Details
      Keywords: Literature; Festival; Economic Development; Social Development; Literacy; Development Economics; Social Entrepreneurship; Organizational Structure; Social Issues; India
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      Khanna, Tarun, Dennis A. Yao, Hillary Greene, and Amrita Chowdhury. "Jaipur Literature Festival — Beyond the Festival Template." Harvard Business School Case 712-401, November 2011. (Revised March 2014.)
      • November 2011 (Revised June 2016)
      • Teaching Note

      Language and Globalization: 'Englishnization' at Rakuten (A) & (B)

      By: Tsedal Neeley
      Keywords: Spoken Communication; Cross-Cultural and Cross-Border Issues; Globalization
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      Neeley, Tsedal. "Language and Globalization: 'Englishnization' at Rakuten (A) & (B)." Harvard Business School Teaching Note 412-083, November 2011. (Revised June 2016.)
      • August 2011 (Revised April 2013)
      • Case

      Language and Globalization: 'Englishnization' at Rakuten (A)

      By: Tsedal Neeley
      Hiroshi Mikitani, the CEO of Rakuten, (Japan's largest online retailer), is at the helm of an organization that is rapidly expanding into global markets. In a critical stride toward becoming the world's No. 1 Internet services company, Mikitani announces... View Details
      Keywords: Teaching; Human Capital; Change Management; Transformation; Social Enterprise; Communication Strategy; Internet and the Web; Disruptive Innovation; Organizational Change and Adaptation; Strategic Planning; Leadership; Global Strategy; Technology Industry; Retail Industry; Japan
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      Neeley, Tsedal. "Language and Globalization: 'Englishnization' at Rakuten (A)." Harvard Business School Case 412-002, August 2011. (Revised April 2013.)
      • 2011
      • Other Paper

      From Global Language Mandate to Personal Transformation: How Employees Address The Performance Challenge

      By: Tsedal Neeley and Boram Do
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      Neeley, Tsedal, and Boram Do. "From Global Language Mandate to Personal Transformation: How Employees Address The Performance Challenge."
      • 2011
      • Article

      Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia

      By: Michael Zhang and Feng Zhu
      In this paper, we examine the causal relationship between group size and incentives to contribute in the setting of Chinese Wikipedia, the Chinese language version of an online encyclopedia that relies entirely on voluntary contributions. The group at Chinese Wikipedia... View Details
      Keywords: Rights; Motivation and Incentives; Internet and the Web; Valuation; Groups and Teams; Knowledge Sharing; Behavior; Satisfaction; Size; Government and Politics; Economics; Information Technology Industry; Hong Kong; Taiwan; Singapore
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      Zhang, Michael, and Feng Zhu. "Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia." American Economic Review 101, no. 4 (June 2011): 1601–1615.
      • 9 Aug 2010
      • Conference Presentation

      Global Language Strategies: The Impact of Mandating English as a Lingua Franca in Global Work

      By: Tsedal Neeley
      Keywords: Strategy; Global Range
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      Neeley, Tsedal. "Global Language Strategies: The Impact of Mandating English as a Lingua Franca in Global Work." Paper presented at the Academy of Management Annual Meeting, Montreal, Canada, August 09, 2010.
      • 1 Jul 2010
      • Conference Presentation

      Language Matters: Lingua Franca Mandates and Status Hierarchies in Global Organizations

      By: Tsedal Neeley
      Keywords: Status and Position; Organizations
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      Neeley, Tsedal. "Language Matters: Lingua Franca Mandates and Status Hierarchies in Global Organizations." Paper presented at the European Group for Organizational Studies Colloquium, Lisbon, Portugal, July 01, 2010.
      • May 20, 2010
      • Article

      Leaders’ Blindspots Undermine Their Global Language Policies

      By: Tsedal Neeley
      Editor’s note: This post is part of a six-week blog series on how leadership might look in the future. The conversations generated by these posts will help shape the agenda of a symposium on the topic in June 2010, hosted by HBS’s Nitin Nohria, Rakesh Khurana, and... View Details
      Keywords: Culture; Diversity
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      Neeley, Tsedal. "Leaders’ Blindspots Undermine Their Global Language Policies." Harvard Business Review (website) (May 20, 2010).
      • 1 Mar 2010
      • Conference Presentation

      Language Mandates, Power & Emotions in Globally Distributed Teams

      By: Tsedal Neeley
      Keywords: Groups and Teams; Emotions; Power and Influence
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      Neeley, Tsedal. "Language Mandates, Power & Emotions in Globally Distributed Teams." University of Virginia, Darden School of Business, March 1, 2010.
      • 1 Feb 2010
      • Conference Presentation

      Language Mandates, Power & Emotions in Globally Distributed Teams

      By: Tsedal Neeley
      Keywords: Groups and Teams; Power and Influence; Emotions
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      Neeley, Tsedal. "Language Mandates, Power & Emotions in Globally Distributed Teams." Boston College, Carroll School of Management, February 1, 2010.
      • January 2010 (Revised April 2010)
      • Case

      Gobi Partners and DMG

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Thomas G. Tsao, founding general partner of Gobi Partners, an early stage venture capital firm in China, must decide how to manage his firm's largest investment after the departure of the CEO. Tom has temporarily stepped in as CEO, but finding a replacement with the... View Details
      Keywords: Restructuring; Competency and Skills; Decision Choices and Conditions; Venture Capital; Investment; Business or Company Management; Management Succession; Emerging Markets; Problems and Challenges; Business and Stakeholder Relations; China
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Gobi Partners and DMG." Harvard Business School Case 810-095, January 2010. (Revised April 2010.)
      • 1 Jul 2009
      • Conference Presentation

      Language Matters: Lingua Franca Mandates and Status Hierarchy

      By: Tsedal Neeley
      Keywords: Communication; Status and Position
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      Neeley, Tsedal. "Language Matters: Lingua Franca Mandates and Status Hierarchy." Universidad de Navarra, Instituto de Estudios Superiores de la Empresa (IESE), Barcelona, Spain, July 1, 2009.
      • 2009
      • Working Paper

      Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work

      By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
      In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
      Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
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      Beyene, Tsedal, Pamela J. Hinds, and Catherine Durnell Cramton. "Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work." Harvard Business School Working Paper, No. 09-138, June 2009.
      • 01 May 2009
      • Conference Presentation

      Language Matters: Lingua Franca Mandates and Status Hierarchy

      By: Tsedal Neeley
      Keywords: Communication; Status and Position
      Citation
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      Neeley, Tsedal. "Language Matters: Lingua Franca Mandates and Status Hierarchy." Paper presented at the Harvard Business School Seminar, Boston, MA, May 01, 2009.
      • 2009
      • Chapter

      On the General Relativity of Fiscal Language

      By: Jerry R. Green and Lawrence Kotlikoff
      A century ago, everyone thought time and distance were well defined physical concepts. But neither proved absolute. Instead, measures/reports of time and distance were found to depend on one's reference point, specifically one's direction and speed of travel, making... View Details
      Keywords: Economics; Finance; Labels; Measurement and Metrics
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      Green, Jerry R., and Lawrence Kotlikoff. "On the General Relativity of Fiscal Language." In Institutional Foundations of Public Finance, edited by Alan J. Auerbach and Daniel Shaviro. Harvard University Press, 2009.
      • 1 Feb 2008
      • Talk

      Language Proficiency as a Stigma in International Work

      By: Tsedal Beyene
      Citation
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      Beyene, Tsedal. "Language Proficiency as a Stigma in International Work." Harvard Business School, Boston, MA, February 1, 2008.
      • 1 Jan 2007
      • Conference Presentation

      Language Proficiency as a Stigma in International Work

      By: Tsedal Beyene
      Citation
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      Beyene, Tsedal. "Language Proficiency as a Stigma in International Work." MIT Sloan School of Management, Cambridge, MA, January 1, 2007.
      • 2006
      • Book

      Design-Inspired Innovation

      By: James Utterback, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether and Roberto Verganti
      When an innovation is inspired by design, it transcends technology and utility. The design delights the user, seamlessly integrating the physical object, a service, and its use into something whole. A design-inspired innovation is so simple that it becomes an extension... View Details
      Keywords: Innovation and Invention; Product Design; Product Development
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      Utterback, James, Bengt–Arne Vedin, Eduardo Alvarez, Sten Ekman, Susan Walsh Sanderson, Bruce Tether, and Roberto Verganti. Design-Inspired Innovation. World Scientific Publishing, 2006.
      • November 2006
      • Article

      Strategies of Innovation and Imitation of Product Languages

      By: Roberto Verganti
      Citation
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      Dell'Era, Claudio, and Roberto Verganti. "Strategies of Innovation and Imitation of Product Languages." Journal of Product Innovation Management 24, no. 6 (November 2006): 580–599.
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