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- All HBS Web (431)
- Faculty Publications (77)
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- 14 Dec 1999
- Research & Ideas
From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation
Despite its long economic boom, America's social problems abound. To ensure future economic success, the country needs dramatic improvement in public schools, more highly skilled workers, jobs with a future for people coming off the... View Details
Keywords: by Rosabeth Moss Kanter
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
initiative, recently answered reader questions on Instagram, as part of our ongoing “Office Hours” series. Fuller’s research probes the "skills gap" and the paradox that many employers struggle to fill jobs while millions of Americans... View Details
- June 1995
- Case
Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other
By: Rosabeth M. Kanter and Pamela A. Yatsko
In its second year of operation, the joint venture between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China to manufacture telecommunications equipment in China has hit a crisis. The Chinese partner has asked Northern Telecom to replace its... View Details
Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Crisis Management; Financial Crisis; Job Cuts and Outsourcing; Leadership; Telecommunications Industry; Manufacturing Industry; Canada; China
Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A1): Getting to Know Each Other." Harvard Business School Case 395-081, June 1995.
- 26 Jun 2013
- Op-Ed
A Roadmap for Afghanistan’s Economic Future
2001 to 9 million today), especially girls. But the bad news is they have no jobs to look forward to. Although stability and security facilitate investing for the long term, they are not enough. Afghans must have credible information... View Details
Keywords: by Tarun Khanna
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
have always been highly mobile, with more than 40 million leaving their jobs voluntarily in recent years. That’s roughly twice as many as are fired or leave involuntarily. It’s testimony to a US economy that produces a remarkable number... View Details
Keywords: by James Heskett
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
users. Not only does it teach a skill set (coding) that is increasingly in demand in the job market, but its users are so loyal and engaged that they have provided the bulk of the learning content themselves at no cost. Codecademy's... View Details
- 09 Dec 2014
- First Look
First Look: December 9
organizations. Publisher's link: http://dx.doi.org.ezp-prod1.hul.harvard.edu/10.5465/amj.2013.0903 December 2014 Journal of Applied Psychology Preparatory Power Posing Affects Nonverbal Presence and Job Interview Outcomes By: Cuddy, Amy,... View Details
Keywords: Sean Silverthorne
- 02 Aug 2024
- HBS Case
How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Business School Case 808-137 In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the View Details
Keywords: Sean Silverthorne
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
Summing Up Are Education And Mobility The Keys To Reaching The Right Amount Of Inequality? Questions about the right amount of inequality provoked thoughtful comment this month about the nature of the question, definitions, measures, and... View Details
Keywords: by Jim Heskett
- 03 Nov 2015
- First Look
November 3, 2015
job test scores or grant managers discretion in making hiring decisions. We implement our test in the context of the introduction of a valuable job test across 15 firms employing low-skill service sector... View Details
Keywords: Sean Silverthorne
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
as the economy shifted from a mainly rural, agrarian model, to a city focused, factory based one We are witnessing the same happening now as we shift to the post information era. Not clear if enough new jobs will be created to replace the... View Details
Keywords: by James Heskett
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 14 Nov 2007
- First Look
First Look: November 14, 2007
along with a camera and other features. By September 2007, just 74 days after the June launch of the iPhone, Apple and its mobile carrier partner AT&T Mobility had sold one million units. When Apple CEO... View Details
Keywords: Martha Lagace
- 08 Feb 2016
- Research & Ideas
The Civic Benefits of Google Street View and Yelp
says Harvard Business School Assistant Professor Michael Luca. That may be about to change. Thanks to the Internet, mobile apps, and a wide range of useful programs online, residents add to the pool of information with every keystroke... View Details
- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
The academic study of institutions provides important insights into topics such as job design and health-care reform. But the field is a complex one, and it's not always obvious to outsiders how the intellectual tools of the trade are... View Details
Keywords: by Carmen Nobel & Anna Secino
- 05 Oct 2016
- What Do You Think?
Can the US Economy Regain the Growth and Prosperity of the Past?
Whose Job Is It to Rebuild the US Middle Class? Optimism among respondents to this month’s column concerning future United States growth rates hinges on whether the middle class can be restored. That’s a big contingency. Those commenting... View Details
Keywords: by James Heskett
- October 2018
- Case
American Family Insurance and the Artificial Intelligence Opportunity
By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
- 19 Dec 2006
- First Look
First Look: December 19, 2006
settings include job agencies (whose customers include both job seekers and listers), realtors (whose clients include home sellers and purchasers), and auction houses (whose customers include buyers and... View Details
Keywords: Sean Silverthorne
- 18 Oct 2016
- First Look
October 18, 2016
customer jobs does. The "Jobs-to-Be-Done" approach can be seen in some of the world's most respected companies and fast-growing startups, including Amazon, Intuit, Uber, Airbnb, and Chobani yogurt, to name just a few. But this... View Details
Keywords: Sean Silverthorne