Publications

March 2001
Article

Preferences over Inflation and Unemployment: Evidence from Surveys of Happiness

By: Rafael Di Tella, Robert MacCulloch and Andrew Oswald

Keywords: Inflation and Deflation; Job Cuts and Outsourcing; Happiness

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May–June 2018
Article

Layoffs That Don't Break Your Company: Better Approaches to Workforce Transition

By: Sandra J. Sucher and Shalene Gupta

Today layoffs have become companies’ default response to the challenges created by advances in technology and global competition. Yet research shows that job cuts rarely help senior leaders achieve their goals. Too often, they’re done for short-term gain, but the cost... View Details

Keywords: Job Cuts and Outsourcing; Organizational Change and Adaptation; Employees; Transition; Strategic Planning

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03 Apr 2006
What Do You Think?

Has Globalization Reached Its Peak?

until such time that disparity between the haves (U.S., Europe, etc.,) and the have-nots is significantly bridged." One theme common to several of these comments is that globalization (and the View Details

Keywords: by James Heskett

16 May 2023
HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

safety. A first employee survey indicated KKR had its work cut out for it—with only 30 percent of the employees responding, morale was low and employees believed the survey would have no impact. Injuries... View Details

Keywords: by Avery Forman

July 2006 (Revised June 2007)
Case

Cathay Pacific

By: F. Warren McFarlan, Waishun Lo and Fred Young

Explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details

Keywords: Job Cuts and Outsourcing; Globalized Economies and Regions; Information Technology; Air Transportation Industry; Sydney; Hong Kong

July – August 2009
Article

Restoring American Competitiveness

By: Gary P. Pisano and Willy C. Shih

For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That's been a disaster, maintain Harvard professors Pisano and Shih, because today's low-value manufacturing operations hold the seeds of tomorrow's... View Details

Keywords: Competitive Advantage; Value; Production; Innovation and Invention; Product Development; Government and Politics; Social Issues; Management Practices and Processes; Investment; Research and Development; Job Cuts and Outsourcing; Competency and Skills; Service Industry; United States

20 Dec 2018
Research & Ideas

Most Popular Stories and Research Papers of 2018

blues, and a job set up for failure. If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer Researcher Ethan Rouen discovers that rank-and-file employees understand the boss... View Details

Keywords: by Sean Silverthorne

January 2009 (Revised June 2010)
Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units

October 2018
Case

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson

31 Aug 2020
Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

can explain over 660,000 of the state and local government jobs lost in April, about two-thirds of the total observed declines.” In their research, Green, an assistant professor in the Finance Unit at... View Details

Keywords: by Kristen Senz

01 Feb 2016
Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

first head coaching job in 2006 with the New Orleans Saints, and won the Associated Press NFL Coach of the Year award that year; Chuck Noll, who took his first head coach job... View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

October 2008
Article

Minimally Altruistic Wages and Unemployment in a Matching Model with Monopsony

By: Julio J. Rotemberg

Keywords: Compensation and Benefits; Job Cuts and Outsourcing; Economics

February 2004 (Revised March 2004)
Case

Ockham Technologies: Living on the Razor's Edge

By: Noam T. Wasserman

Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry

June 2003 (Revised December 2003)
Case

Cathay Pacific: Doing More with Less

By: F. Warren McFarlan and Fred Young

This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a significant part of its vital operations from Hong Kong to Sydney, Australia. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Globalization; Globalized Firms and Management; Information Technology Industry; Hong Kong; Sydney