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- Faculty Publications (154)
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- All HBS Web (316)
- Faculty Publications (154)
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
strong beliefs in the meaning of their work experience better performance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54523 Negotiating a Better Future: How Interpersonal Skills Facilitate Inter-Generational... View Details
Keywords: Dina Gerdeman
- 26 Jan 2009
- Research & Ideas
Where is Home for the Global Firm?
about the best location or locations for managerial talent, for instance, they should be aware that reallocating talent is neither costless nor easy. Interpersonal relationships and internal communication... View Details
Keywords: by Martha Lagace
- October 2022
- Article
When Listening Is Spoken
By: Hanne Collins
Feeling heard is critical to human flourishing—across domains, relationships are strengthened and individual well-being is enhanced when people feel listened to. High-quality conversational listening not only requires the cognitive processes of attention and... View Details
Collins, Hanne. "When Listening Is Spoken." Special Issue on Honesty and Deception edited by Maurice E. Schweitzer, Emma Levine. Current Opinion in Psychology 47 (October 2022).
- Article
Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups
By: M. Valentine and A. C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Service Delivery; Organizational Structure; Groups and Teams; Performance Efficiency
Valentine, M., and A. C. Edmondson. "Team Scaffolds: How Mesolevel Structures Enable Role-based Coordination in Temporary Groups." Organization Science 26, no. 2 (March–April 2015): 405–422.
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
empirically predicted with a machine learning model, suggests work by Shunyuan Zhang, an assistant professor at Harvard Business School, and collaborators. “Our research represents the first empirical attempt to characterize the View Details
Keywords: by Kara Baskin
- 2014
- Working Paper
Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups
By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups." Harvard Business School Working Paper, No. 12-062, January 2012. (Revised June 2014.)
- Web
Placement - Doctoral
Management Advisors: Doug Chung , Sunil Gupta , and Elie Ofek 2021 Ximena Garcia-Rada Marketing, 2021 Placement: Texas A&M University, Mays Business School Dissertation: Consumer Behavior in Close Relationships Advisors: Michael I. Norton... View Details
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
chance to speak, remember what you had said the next time you see them, and be focused on things other than the conversation at hand.’” Responses revealed a significant, negative relationship between an individual’s self-reported... View Details
Keywords: by Pamela Reynolds
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
We often expect corporate executives to conform to certain extroverted CEO stereotypes: C for charismatic, E for effusive, and O for outgoing. To wit: Virgin Group chairman Richard Branson, who very publicly flew around the world in a hot air balloon; former General... View Details
Keywords: by Carmen Nobel
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
religion, if they feel their race inhibits their ability to connect with colleagues or clients. Successful impression management can generate a number of important personal and organizational benefits, including career advancement, client satisfaction, better work... View Details
Keywords: by Mallory Stark
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
to recognize and deal with. For example, an organization that has just completed a learning initiative may see a drop in productivity, at least in the short term. Edmondson and doctoral student Sara Singer explore the problematic View Details
Keywords: by Sarah Jane Gilbert
- Research Summary
Dissertation: Is the Ideal Worker Still Real? Sources and Consequences of Men's Professional Identities
My dissertation examines the implications of men's changing lives for their work identities and for gender inequality in organizations. Current theories of workplace gender inequality hinge upon the widely-shared cultural image of an "ideal worker,"... View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
interpersonal interactions essential to knowledge workers and looks at how teams tried to facilitate them. They include: Task interactions, when team members collaborate on activities that directly contribute to output; Process... View Details
Keywords: by Kristen Senz
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
Organization, argues that fear is not a useful tool in a leader’s toolkit when it comes to managing interpersonal relationships in a workplace. Best known for her studies of teams and teaming (where... View Details
Keywords: by James Heskett
- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
making, insuring that the process is fair and legitimate, and minimizing the level of interpersonal conflict that emerges during the deliberations. Without strong buy-in, they risk numerous delays including efforts to re-open the decision... View Details
Keywords: by Michael A. Roberto
- 2020
- Working Paper
Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation
By: Michael Yeomans and Alison Wood Brooks
Although most humans engage in conversations constantly throughout their lives, conversational mistakes are commonplace— interacting with others is difficult, and conversation re-quires quick, relentless perspective-taking and decision making. For example: during every... View Details
Keywords: Natural Language Processing; Interpersonal Communication; Perspective; Decision Making; Perception
Yeomans, Michael, and Alison Wood Brooks. "Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation." Harvard Business School Working Paper, No. 20-077, February 2020.
- Web
Topics - HBS Working Knowledge
Complexity (3) Conflict Management (4) Conflict and Resolution (13) Conflict of Interests (1) Construction (1) Consumer Behavior (173) Contracts (7) Cooperation (3) Cooperative Ownership (1) Copyright (2) Core Relationships (1) Corporate... View Details
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
moves forward and the relationship builds. Express the hope that when a mistake or misunderstanding occurs, as some inevitably will, both sides will see it as a natural part of the learning process and redouble efforts to reach an... View Details
Keywords: by Deepak Malhotra
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details
Keywords: by Dina Gerdeman
- 20 Feb 2020
- Op-Ed
Love in the Office Is Wonderful. Except for CEOs.
string of firings of big corporate CEOs who had “inappropriate relationships” included the chief executives of McDonald’s, Priceline Group, Lockheed Martin, Best Buy, and countless others. In truth, the terminations were not over View Details
Keywords: by Regina Herzlinger