Publications

Publications

Filter Results: (175) Arrow Down

Show Results For

← Page 7 of 175 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • 16 Jun 2009
  • First Look

First Look: June 16

on these teams. As non-native English speakers attempted to counter the apprehension they felt when having to speak English, and native English speakers fought against feeling excluded and devalued, a cycle of negative emotion ensued and disrupted View Details
Keywords: Martha Lagace
  • 12 Jun 2012
  • First Look

First Look: June 12

seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your View Details
Keywords: Dina Gerdeman
  • 04 Oct 2011
  • First Look

First Look: October 4

organizational processes among corporations and nonprofits. Read the paper: http://www.people.hbs.edu/cmarquis/GolfingAlone_FINAL.pdf Regulatory Uncertainty and Corporate Response: How China's Environmental Enforcement Is Catching Up to... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
  • 08 Feb 2000
  • Research & Ideas

Women Negotiating in the New Millenium

"Women weren't doing something different," Riley said, "but were expecting something different, and therefore were going away with worse results." She suggested that women have different goals in negotiation, and are maybe more attuned to one-on-one... View Details
Keywords: by Martha Lagace
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

actually thinking. And because there are eight to twelve people, there's just not enough time for each person to talk. The maximum number for effective interpersonal communication is three." Instead, hire professional interviewers to... View Details
Keywords: by Richard Bierck; Retail
  • 10 Apr 2012
  • First Look

First Look: April 10

rescue of 33 Chilean miners. More and more people in nearly every industry now work on teams that vary in duration and have constantly shifting membership. Teaming presents technical and interpersonal challenges: people must get up to... View Details
Keywords: Carmen Nobel
  • 10 May 2011
  • First Look

First Look: May 10

interpersonal consequences of dodge attempts: When listeners were guided to detect dodges, they rated speakers more negatively (Study 2), and listeners rated speakers who answered a similar question in a fluent manner more positively than... View Details
Keywords: Sean Silverthorne
  • 17 Oct 2011
  • Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

helping loan applicants while still making a profit, Los Andes was more concentrated on the means to an end—the process of training and managing the novice employees. Because it took longer to train newbies than it would take to coach... View Details
Keywords: by Carmen Nobel
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

  Working PapersCorporate Social Entrepreneurship Authors:James Austin and Ezequiel Reficco Abstract Corporate Social Entrepreneurship (CSE) is a process aimed at enabling business to develop more advanced and powerful forms of Corporate... View Details
Keywords: Martha Lagace
  • 13 Mar 2018
  • First Look

March 13, 2018

Consequences of Mandatory Corporate Sustainability Reporting By: Ioannou, Ioannis, and George Serafeim Abstract—A key aspect of the governance process inside organizations and markets is the measurement and disclosure of important metrics... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2011
  • First Look

First Look: March 22

Publisher's Link: http://www.jchs.harvard.edu/publications/MF10-16.pdf Unable to Resist Temptation: How Self-control Depletion Promotes Unethical Behavior Authors:F., M. Schweitzer Gino, N. Mead, and D. Ariely Publication:Organizational Behavior and Human Decision... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate. Not every idea is good, and yes there are stupid... View Details
Keywords: by Sean Silverthorne
  • 23 Dec 2014
  • First Look

First Look: December 23

(e.g., with "compensation provisions"), one side can help the other, and vice versa, via a number of devices, alone or in combination. These include a) shaping the form of the agreement (e.g., tacit v. explicit, process v.... View Details
Keywords: Carmen Nobel
  • 10 Oct 2000
  • Research & Ideas

Cross-Sector Collaboration: Lessons from the International Trachoma Initiative

also be compatible. Bad interpersonal chemistry can quickly kill an alliance. Therefore, a "getting acquainted" period and process is needed to ascertain compatibility and develop a positive... View Details
Keywords: by Diana Barrett, James Austin & Sheila McCarthy
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

terrifying and morale-destroying experience. In addition to maintaining physical health, diet has a strong effect on intellectual and emotional functioning (as anyone who has seen a toddler melt down from too much sugar understands). The ability to pay attention, View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 29 Oct 2013
  • First Look

First Look: October 29

negotiators thrive in the face of chaos and uncertainty. They don't trap themselves with rigid plans. Instead they understand negotiation as a process of exploration that demands ongoing learning, adapting, and influencing. Their agility... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on 47... View Details
Keywords: Martha Lagace
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

Abstract—Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role... View Details
Keywords: Sean Silverthorne

Are you looking for?

→Search All HBS Web