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  • All HBS Web  (4,051)
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Show Results For

  • All HBS Web  (4,051)
    • People  (4)
    • News  (675)
    • Research  (2,591)
    • Events  (20)
    • Multimedia  (35)
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  • January 1990
  • Article

An Integrated Approach to Customer Service

By: R. D. Shapiro and H. Mathe
Keywords: Customers
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Shapiro, R. D., and H. Mathe. "An Integrated Approach to Customer Service." Special Issue on Mastering Information Management Series. International Journal of Physical Distribution (January 1990).
  • October 2005 (Revised February 2006)
  • Supplement

Sales Force Integration at FedEx (B)

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Godes, David B. "Sales Force Integration at FedEx (B)." Harvard Business School Supplement 506-030, October 2005. (Revised February 2006.)
  • winter 1994
  • Article

Case Management and the Integration of Labor

By: T. Davenport and N. Nohria
Keywords: Management; Labor; Integration
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Davenport, T., and N. Nohria. "Case Management and the Integration of Labor." MIT Sloan Management Review 35, no. 2 (winter 1994): 11–23.
  • August 2003 (Revised June 2005)
  • Case

Royal Bank of Scotland, The: Masters of Integration

By: Nitin Nohria and James Weber
Describes the acquisition of Nat West by Royal Bank of Scotland. Describes the strategic rationale for the acquisition and the process by which the integration of the two banks was accomplished. The acquisition is remarkable for how successful it was, given the typical... View Details
Keywords: Mergers and Acquisitions; Integration; Banks and Banking; Success; Banking Industry; Scotland
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Nohria, Nitin, and James Weber. "Royal Bank of Scotland, The: Masters of Integration." Harvard Business School Case 404-026, August 2003. (Revised June 2005.)
  • 2024
  • Working Paper

Capital Market Integration and Growth across the United States

By: Leonardo D'Amico and Maxim Alekseev
What drives the integration of national financial markets and what are its consequences for regional growth? We digitize and collect US state-level banking data from 1953 to 1983 and document a tight link between high nominal short rates and financial integration,... View Details
Keywords: Interest Rates; Financial Markets; Economic Growth; Banks and Banking; Analytics and Data Science
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D'Amico, Leonardo, and Maxim Alekseev. "Capital Market Integration and Growth across the United States." Working Paper, October 2024.
  • 2012
  • Working Paper

Putting Integrity into Finance: A Purely Positive Approach

By: Werner Erhard and Michael C. Jensen
We summarize our new positive theory of integrity that has no normative content, and argue that there are large gains from putting integrity into finance—into both the theory and practice of finance. We define integrity as being whole and complete and unbroken. We... View Details
Keywords: Finance; Ethics; Theory; Practice; Change
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Erhard, Werner, and Michael C. Jensen. "Putting Integrity into Finance: A Purely Positive Approach." Harvard Business School Working Paper, No. 12-074, April 2012. (NBER Working Paper Series, No. 19986, April 2014.)
  • December 2011
  • Course Overview Note

Advanced Competitive Strategy: Integrating the Enterprise

By: Jan W. Rivkin
Keywords: Competitive Strategy; Integration
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Rivkin, Jan W. "Advanced Competitive Strategy: Integrating the Enterprise." Harvard Business School Course Overview Note 712-454, December 2011.
  • Article

Paper Versus Practice: A Field Investigation of Integrity Hotlines

By: Eugene Soltes
In an effort to motivate firms to more rapidly detect potential misconduct, legislators, regulators, and enforcement agencies incentivize firms to have integrity or “whistleblowing” hotlines. These hotlines provide individuals an opportunity to report alleged... View Details
Keywords: Hotlines; Compliance Programs; Corporate Misconduct; Governance Compliance; Programs; Performance
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Soltes, Eugene. "Paper Versus Practice: A Field Investigation of Integrity Hotlines." Journal of Accounting Research 58, no. 2 (May 2020): 429–472.
  • 05 Jan 2016
  • Working Paper Summaries

The Integrity of Private Third-party Compliance Monitoring

Keywords: by Michael W. Toffel & Jodi L. Short; Manufacturing; Public Administration; Accounting; Service
  • 1998
  • Chapter

How to Integrate Work and Deepen Expertise

By: D. A. Leonard
Keywords: Experience and Expertise; Working Conditions
Citation
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Leonard, D. A. "How to Integrate Work and Deepen Expertise." In The Work of Teams, edited by Jon R. Katzenbach. Boston, MA: Harvard Business School Press, 1998.
  • 2016
  • Other Article

Multinational Firms, Value Chains, and Vertical Integration

By: Laura Alfaro
Citation
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Alfaro, Laura. "Multinational Firms, Value Chains, and Vertical Integration." NBER Reporter, no. 3 (2016). (Research Summary.)
  • February 2015 (Revised November 2015)
  • Case

Building an Integrated Biopharma Company: Crucell (A)

By: Richard G. Hamermesh, Marianne Van Der Steen and Susan S. Harmeling
By 2009, Crucell had become the largest biopharma company in the Netherlands and a symbol of national pride. The case traces the evolution of the company from a University spin-off into a fully-integrated company. Crucell's success, particularly in the vaccine space,... View Details
Keywords: Biotechnology; Biopharmacy Company; Licensing; Licensing Agreements In Biopharmacy; Human Cell-line Technology; Vaccine; Healthcare Innovation; Global Health; Partners and Partnerships; Entrepreneurship; Growth and Development Strategy; Biotechnology Industry; Pharmaceutical Industry; Netherlands
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Hamermesh, Richard G., Marianne Van Der Steen, and Susan S. Harmeling. "Building an Integrated Biopharma Company: Crucell (A)." Harvard Business School Case 815-085, February 2015. (Revised November 2015.)
  • June 1992 (Revised July 1992)
  • Case

TVINN: Electronic Integration in Norwegian Customs Handling

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Konsynski, Benn R. "TVINN: Electronic Integration in Norwegian Customs Handling." Harvard Business School Case 192-108, June 1992. (Revised July 1992.)
  • June 1998
  • Supplement

MBA Integrative Exercise: General Management, April 1998

By: Carin-Isabel Knoop
Drummond Paris, Regional Pharma Head, Asia/Pacific Novartis AG, discusses the company situation in Indonesia: joint ventures, budget, keeping track, and the prognosis for the future. View Details
Keywords: Business or Company Management; Joint Ventures; Forecasting and Prediction; Pharmaceutical Industry; Indonesia
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Knoop, Carin-Isabel. "MBA Integrative Exercise: General Management, April 1998." Harvard Business School Video Supplement 898-503, June 1998.
  • 1995
  • Book

Concurrent Marketing: Integrating Product, Sales, and Service

By: Frank V. Cespedes
Keywords: Marketing; Product; Sales; Service Delivery
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Cespedes, Frank V. Concurrent Marketing: Integrating Product, Sales, and Service. Boston: Harvard Business School Press, 1995.
  • January 2022
  • Teaching Plan

Just Arrived: Integrating Refugees in Sweden

By: Brian Trelstad and Emilie Billaud
Teaching Plan for HBS Case No. 321-040. Just Arrived is an online platform that matches newly-arrived immigrants in Sweden with employment opportunities. As one of several for-profit and non-profit start-ups in Europe that is looking to address the refugee crisis, the... View Details
Keywords: Immigration; Refugees; Employment; Integration; Business Model; Social Entrepreneurship; Growth and Development Strategy; Employment Industry; Sweden; Italy; Germany
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Trelstad, Brian, and Emilie Billaud. "Just Arrived: Integrating Refugees in Sweden." Harvard Business School Teaching Plan 322-025, January 2022.
  • June 1995
  • Article

Negotiating Over Time: Impediments to Integrative Solutions

By: E. A. Mannix, C. Tinsley and M. H. Bazerman
Keywords: Negotiation; Integration
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Mannix, E. A., C. Tinsley, and M. H. Bazerman. "Negotiating Over Time: Impediments to Integrative Solutions." Organizational Behavior and Human Decision Processes 62, no. 3 (June 1995): 241–251.
  • Article

The Integration of Psychological and Network Perspectives in Organizational Scholarship

By: Tiziana Casciaro, Sigal G. Barsade, Amy C. Edmondson, Cristina B. Gibson, David Krackhardt and Giuseppe Labianca
Although multiple disciplines have been applied to the study of organizations, organizational research is rarely interdisciplinary in the sense of two or more disciplines being linked in the joint analysis of organizational phenomena. The articles in this special issue... View Details
Keywords: Research; Organizations
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Casciaro, Tiziana, Sigal G. Barsade, Amy C. Edmondson, Cristina B. Gibson, David Krackhardt, and Giuseppe Labianca. "The Integration of Psychological and Network Perspectives in Organizational Scholarship." Special Issue on the Psychology of Organizational Networks. Organization Science 26, no. 4 (July–August 2015): 1162–1176.
  • September–October 1994
  • Article

How to Integrate Work and Deepen Expertise

By: D. Leonard-Barton, H. K. Bowen, K. B. Clark, C. Holloway and S. C. Wheelwright
Keywords: Integration
Citation
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Leonard-Barton, D., H. K. Bowen, K. B. Clark, C. Holloway, and S. C. Wheelwright. "How to Integrate Work and Deepen Expertise." #94502. Harvard Business Review 72, no. 5 (September–October 1994): 121–130.
  • 2009
  • Article

Marketing and Innovations Management: An Integrated Perspective

By: Elie Ofek and Olivier Toubia
Keywords: Marketing; Innovation and Invention; Management; Integration; Perspective
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Ofek, Elie, and Olivier Toubia. "Marketing and Innovations Management: An Integrated Perspective." Foundations and Trends® in Marketing 4, no. 2 (2009): 77–128.
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