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Show Results For
- All HBS Web
(1,736)
- People (2)
- News (377)
- Research (1,099)
- Events (2)
- Multimedia (19)
- Faculty Publications (791)
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- April 2025
- Case
Thrivent: From Insurance Agents to Financial Advisors
By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Insurance Industry; United States; Minneapolis
- May 21, 2020
- Editorial
Primary Care Is Hurting: Why Aren't Private Insurers Pitching In?
By: Leemore S. Dafny and J. Michael McWilliams
Primary care clinicians are the front line for patients with suspected infection. We rely on them to diagnose, triage, and manage patients with potential or confirmed COVID infections. They are also responsible for keeping non-COVID medical conditions under control... View Details
Keywords: COVID-19; Primary Care; Health Pandemics; Health Care and Treatment; Financial Condition; Insurance
Dafny, Leemore S., and J. Michael McWilliams. "Primary Care Is Hurting: Why Aren't Private Insurers Pitching In?" Health Affairs Blog (May 21, 2020).
- December 1994 (Revised October 1996)
- Case
Patriot National Insurance Company: Case and Simulation
Designed to be used in conjunction with Byrnes, Byrnes & Townsend. Discusses a suit brought by a woman client who was badly injured in an automobile accident and alleges that a proximate cause of the accident was faulty repairs on her car by a Patriot-insured auto... View Details
Hammond, John S., and Marjorie Corman Aaron. "Patriot National Insurance Company: Case and Simulation." Harvard Business School Case 395-134, December 1994. (Revised October 1996.)
- April 2023
- Teaching Note
LOOP: Driving Change in Auto Insurance Pricing
By: Elie Ofek
Teaching Note for HBS Case No. 522-073. View Details
- 2021
- Chapter
Business Continuity Insurance in the Next Disaster
By: Samuel Gregory Hanson, Adi Sunderam and Eric Zwick
This article draws lessons from the business support policies pursued in the COVID-19
pandemic to guide policy design for the next disaster. We contrast the performance
of the Paycheck Protection Program to the Main Street Lending Program to illustrate
how design... View Details
Keywords: COVID-19 Pandemic; Policy; Economic Slowdown and Stagnation; Financing and Loans; United States
Hanson, Samuel Gregory, Adi Sunderam, and Eric Zwick. "Business Continuity Insurance in the Next Disaster." In Rebuilding the Post-Pandemic Economy, edited by Melissa S. Kearney and Amy Ganz, 52–77. Washington, DC: Aspen Institute, 2021.
- November 1989
- Background Note
Note on the U.S. Life Insurance Industry
Meerschwam, David M. "Note on the U.S. Life Insurance Industry." Harvard Business School Background Note 290-012, November 1989.
- February 2005 (Revised July 2005)
- Case
Allianz (A2): An Insurer Acquired a Bank
By: Joseph L. Bower, Marc L. Bertoneche, Anders Sjoman and Sonja Ellingson Hout
Supplements the (A) case. A rewritten version of an earlier case. View Details
Bower, Joseph L., Marc L. Bertoneche, Anders Sjoman, and Sonja Ellingson Hout. "Allianz (A2): An Insurer Acquired a Bank." Harvard Business School Case 305-088, February 2005. (Revised July 2005.)
- Research Summary
Book Chapter on Insurance Market in Brazil (with Marcelo de Paiva Abreu):
Little is known about the Brazilian insurance market, especially in the period before 1913. I am currently working on a book chapter for SwissRe (co-authored with prof. Marcelo de Paiva Abreu) that will hopefully fill in this gap in the literature. View Details
- June 1987
- Teaching Note
Pinnacle Mutual Life Insurance Co., Teaching Note
By: William J. Bruns Jr.
Keywords: Insurance
- 1999
- Other Unpublished Work
Value and Reporting in the Insurance Industry
By: Robert G. Eccles Jr. and Michael P. Nelligan
- 1987
- Chapter
Pension Plan Integration as Insurance against Social Security Risk
By: Robert C. Merton, Zvi Bodie and Alan J. Marcus
- April 2014
- Teaching Note
Taikang Insurance: Standing Out In China's Crowded Insurance Market
By: William C. Kirby and Erica M. Zendell
- July 2022 (Revised February 2025)
- Case
A Soul and a Service: North Carolina Mutual Life Insurance
By: Tom Nicholas and John Masko
The North Carolina Mutual and Provident Association (the Mutual) was founded in 1898 as a for-profit entity selling life insurance catering to the Black community. The Mutual was entering a field crowded with established White-owned competitors that largely refused to... View Details
Keywords: Black Entrepreneurs; Insurance; History; Race; Prejudice and Bias; Entrepreneurship; Decision Choices and Conditions; Growth and Development Strategy; Insurance Industry; United States
Nicholas, Tom, and John Masko. "A Soul and a Service: North Carolina Mutual Life Insurance." Harvard Business School Case 823-032, July 2022. (Revised February 2025.)
- February 2025
- Teaching Note
Slice Labs: Creating a Fraud-Free Online Insurance Platform
By: Amit Goldenberg, Max Bazerman and Ruth Page
- August 2004 (Revised April 2007)
- Case
Allianz (A1): An Insurer Acquiring a Bank?
By: Joseph L. Bower, Marc L. Bertoneche, Anders Sjoman and Sonja Ellingson Hout
The deal of the year in 2002, was the acquisition of Dresdner Bank by Allianz. Written from the perspectives of Allianz's CEO, Henning Schulte-Noelle, before and after the deal and a regional manager implementing the concept of a full-line financial service provider.... View Details
Keywords: Management; Corporate Strategy; Problems and Challenges; Acquisition; Financial Institutions; Corporate Finance; Banking Industry; Germany
Bower, Joseph L., Marc L. Bertoneche, Anders Sjoman, and Sonja Ellingson Hout. "Allianz (A1): An Insurer Acquiring a Bank?" Harvard Business School Case 305-013, August 2004. (Revised April 2007.)
- October 1987
- Case
London Life Insurance Co. of Canada (A)
Dooley, Arch-Richard. "London Life Insurance Co. of Canada (A)." Harvard Business School Case 688-025, October 1987.
- September 1982
- Article
Risk Aversion and the Negotiation of Insurance Contracts
By: R. Kihlstrom and A. E. Roth
Kihlstrom, R., and A. E. Roth. "Risk Aversion and the Negotiation of Insurance Contracts." Journal of Risk and Insurance 49 (September 1982): 372–387.
- April 2011
- Supplement
Reinsurance Negotiation: Confidential Information for JLT Insurance Company (CW)
By: Robert C. Pozen and Henoch Senbetta
Excel model to complement a three-party negotiation exercise. View Details
- April 2022
- Article
AI Insurance: How Liability Insurance Can Drive the Responsible Adoption of Artificial Intelligence in Health Care
By: Ariel Dora Stern, Avi Goldfarb, Timo Minssen and W. Nicholson Price II
Despite enthusiasm about the potential to apply artificial intelligence (AI) to medicine and health care delivery, adoption remains tepid, even for the most compelling technologies. In this article, the authors focus on one set of challenges to AI adoption: those... View Details
Keywords: Artificial Intelligence; Medicine; Health Care and Treatment; Legal Liability; Insurance; Technology Adoption; AI and Machine Learning
Stern, Ariel Dora, Avi Goldfarb, Timo Minssen, and W. Nicholson Price II. "AI Insurance: How Liability Insurance Can Drive the Responsible Adoption of Artificial Intelligence in Health Care." NEJM Catalyst Innovations in Care Delivery 3, no. 4 (April 2022).