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  • All HBS Web  (307)
    • News  (43)
    • Research  (215)
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  • All HBS Web  (307)
    • News  (43)
    • Research  (215)
  • Faculty Publications  (106)
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  • September 1991 (Revised November 1997)
  • Case

Gillette's Launch of Sensor

By: Pankaj Ghemawat and Benjamin C. Esty
The introduction of the Sensor Shaving System, one of the biggest product launches ever, forced Gillette to reevaluate its strategy in its shaving and non-shaving business. It had to decide whether to go ahead with the launch and if so, at what scale. Permits analysis... View Details
Keywords: Product Launch; Technological Innovation; Innovation Strategy; Business Strategy; Marketing Strategy; Measurement and Metrics; Consumer Products Industry
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Ghemawat, Pankaj, and Benjamin C. Esty. "Gillette's Launch of Sensor." Harvard Business School Case 792-028, September 1991. (Revised November 1997.)
  • February 2009 (Revised December 2009)
  • Case

eReading: Amazon's Kindle

By: Bharat N. Anand, Peter W. Olson Esq. and Mary Tripsas
In November 2007, Amazon introduced the Kindle, the first electronic reader with wireless functionality. The case describes the launch of the Kindle and provides information on representative players in the industry (or broader ecosystem) who are likely to be affected... View Details
Keywords: Books; Disruptive Innovation; Technological Innovation; Industry Structures; Standards; Distribution Channels; Competitive Strategy; Publishing Industry
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Anand, Bharat N., Peter W. Olson Esq., and Mary Tripsas. "eReading: Amazon's Kindle." Harvard Business School Case 709-486, February 2009. (Revised December 2009.)
  • September 2002 (Revised October 2002)
  • Case

GolfLogix: Measuring the Game of Golf

By: John T. Gourville and Professor Jerry N. Conover
GolfLogix has developed a small, GPS-based device to help golfers track their play. They must decide how best to distribute these devices: 1) sell them directly to golfers through traditional retail channels; 2) sell them to courses, which would then provide them to... View Details
Keywords: Distribution Channels; Product Launch; Brands and Branding; Innovation and Invention; Measurement and Metrics
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Gourville, John T., and Professor Jerry N. Conover. "GolfLogix: Measuring the Game of Golf." Harvard Business School Case 503-004, September 2002. (Revised October 2002.)
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

change." There is enormous potential for innovation in this area, he continues. "If we were to put an accounting lens on corporate accountability reporting, there is potential for innovation both... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • October 1991 (Revised November 1993)
  • Case

Philips' Compact Disc Introduction (A)

Asks that students adopt the perspective of Philips in 1979, after technical development of the CD was complete, but three years before it was introduced commercially. At that time, Philips' management had to decide whether to attempt to establish a CD standard through... View Details
Keywords: Technological Innovation; Market Entry and Exit; Product Launch; Standards; Product Development; Technology Industry
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McGahan, Anita M. "Philips' Compact Disc Introduction (A)." Harvard Business School Case 792-035, October 1991. (Revised November 1993.)
  • September 2002 (Revised October 2002)
  • Case

Oklahoma VISION Project

By: Lynda M. Applegate and Susan Saltrick
Describes the two-year-old pilot phase of a public/private initiative in Oklahoma called the Virtual Internet School in Oklahoma Network (VISION) project. VISION was a first-of-its-kind, standards-based, vendor-neutral technology infrastructure developed to enable... View Details
Keywords: Measurement and Metrics; Internet and the Web; Performance Evaluation; Technological Innovation; Partners and Partnerships; Service Delivery; Innovation and Management; Entrepreneurship; Education; Information Technology Industry; Education Industry; Oklahoma; Western United States
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Applegate, Lynda M., and Susan Saltrick. "Oklahoma VISION Project." Harvard Business School Case 803-015, September 2002. (Revised October 2002.)
  • September 2014 (Revised January 2017)
  • Teaching Note

Access Health CT: Marketing Affordable Care (A) & (B)

By: John A. Quelch
Keywords: Affordable Care Act (ACA); Marketing Communications; Market Segmentation; Marketing Management; Startup Management; Analysis; Innovation and Invention; Marketing; Measurement and Metrics; Outcome or Result; Performance; Strategy; Health Industry; Insurance Industry; North and Central America
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Quelch, John A. "Access Health CT: Marketing Affordable Care (A) & (B)." Harvard Business School Teaching Note 515-014, September 2014. (Revised January 2017.)
  • 14 Feb 2012
  • First Look

First Look: February 14

  PublicationsTeaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy Author:Amy C. Edmondson Publication:Jossey-Bass, in press Abstract Continuous improvement, understanding complex systems, and promoting View Details
Keywords: Carmen Nobel
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

client's needs, obtaining projects and properly scoping out the work. The "offshore" person in India or elsewhere, along with his or her delivery team, is responsible for completing the project in a high-quality and timely way. The same top- and bottom-line... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

management, and higher ROA. These effects are concentrated at innovating firms—those firms that are early-life-cycle or engage in R&D spending—and especially at those facing Wall Street scrutiny. Collectively, the evidence suggests... View Details
Keywords: Dina Gerdeman
  • August 2021
  • Case

Orchadio's First Two Split Experiments

By: Iavor I. Bojinov, Marco Iansiti and David Lane
Orchadio, a direct-to-consumer grocery business, needs to conduct its first two A/B tests—one to evaluate the effectiveness and functioning of its newly redesigned website, and one to market-test four versions of a new banner for the website. To do so, it will rely on... View Details
Keywords: Information Management; Technological Innovation; Knowledge Use and Leverage; Resource Allocation; Marketing; Measurement and Metrics; Customization and Personalization; Information Technology; Internet and the Web; Digital Platforms; Information Technology Industry; Food and Beverage Industry
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Bojinov, Iavor I., Marco Iansiti, and David Lane. "Orchadio's First Two Split Experiments." Harvard Business School Case 622-015, August 2021.
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

https://www.hbs.edu/faculty/Pages/item.aspx?num=52605 Relative Performance Benchmarks: Do Boards Follow the Informativeness Principle? By: Ma, Paul, Jee Eun Shin, and Charles C.Y. Wang Abstract—Relative performance metrics are widely used... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

accountability. Focused tightly on the bottom line, these companies don't know how to quantify the value of legacy functions, which often evolve into jobs that simply support those departments that drive the bottom line, such as sales. And without definite View Details
Keywords: by Carmen Nobel
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

definition that extends the concept beyond the traditional binary retain/not retain view of retention. We discuss a variety of metrics to measure and monitor retention. We present an integrated framework for managing retention that... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

company's vision." Charlie Efford added that "The key to self-management becoming embedded is changing the mindset of the management team. Most corporations haven't made this shift." Denis Collet suggested "it's all about clear goals and... View Details
Keywords: by James Heskett; Retail
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

disruptive innovation has gained considerable currency among practitioners despite widespread misunderstanding of its core principles. Similarly, foundational research on disruption has elicited frequent citation and vibrant debate in... View Details
Keywords: Dina Gerdeman
  • 09 Jul 2014
  • Research & Ideas

How Business Leaders Can Strengthen American Schools

leaders fit in? The group's recently published work identifies three areas that capitalize on business's strengths and result in the greatest returns: Influencing policy. "We know that policy often stands in the way of innovation and... View Details
Keywords: by Julia Hanna; Education
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

of Blue album in 1959. Students consider how and why Davis, who had already proven he was tops in his field, created a new disruptive innovation in the field of jazz, in the process creating the most commercially successful jazz album of... View Details
Keywords: Martha Lagace
  • 02 Aug 2010
  • Research & Ideas

Modern Indian Art: The Birth of a Market

and schools of art within the Indian context to define relative value, and finally, descriptions of the internationalism of Indian artists in order to establish their legitimacy in the art world. These constructs provided metrics that... View Details
Keywords: by Sean Silverthorne
  • 28 Jan 2002
  • Research & Ideas

Read All About It! Newspapers Lose Web War

facing the Internet. Note that in the newspaper industry, digital content initially started with different advertising customers, a different business model, and a whole set of performance characteristics that made it appear unattractive on the View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Information; Publishing
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