Information Technology - Publications - Faculty & Research

February 1990
Background Note

Information Technology in Organizations: Emerging Issues in Ethics and Policy

Introduces a framework for identifying and analyzing the ethical and policy issues triggered by the various capabilities of information technology (IT). Ten IT capabilities are defined (access, capture, speed, permanence/storage. duplication, tracking, monitoring, data... View Details

Keywords: Rights; Information Technology; Ethics; Organizations; Policy

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Protecting Yourself Against Phishing | Information Technology

should never ask you for your password or other personal information by an email. Common Phishing Tactics Phishers are getting smarter. While there are still some who give themselves away by using bad grammar or spelling, this is not... View Details

December 2012 (Revised April 2025)
Case

AmTran Technology Ltd.

By: Willy Shih, Jyun-Cheng Wang and Karen E. Robinson

As an original design manufacturer (ODM) of television sets and leading supplier to Vizio, a market leader in the U.S. for LCD flat panel TVs, AmTran Technology Ltd. uses what founder Alpha Wu describes as a "WE" model in which western companies perform sales,... View Details

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July 1987 (Revised December 1987)
Case

Batterymarch Financial Management: Information Systems and Technology

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28 Jan 2020

Information Session at the Illinois Institute of Technology

Join us to learn more about our college programs including 2+2, Peek Weekend, and SVMP. You will have the opportunity to ask questions with a member of the MBA Admissions team. View Details

July 1988 (Revised July 1990)
Case

Xerox Corp.: Information Technology Support of Product Development

By: James I. Cash Jr. and Donna B. Stoddard

Keywords: Product Development; Information Technology

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Buy Now, Pay Later: Credit and Information Technology

the Courts Credit and Information Technology Credit in a Consumer Society Research Links Credits “The ratings given by the large commercial ratings agencies are on the whole remarkably exact.” — Peter P.... View Details

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Harvard & HBS IT Policies | Information Technology

Harvard & HBS IT Policies Harvard Business School (HBS) is committed to protecting the information that is critical to teaching, research, and the University’s many varied activities, our business operation, and the communities we... View Details

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Protecting Yourself Against Social Engineering | Information Technology

Protecting Yourself Against Social Engineering What is Social Engineering? Social Engineering is a method that bad actors will use to trick people into giving them sensitive information or access. The types of View Details

June 1990 (Revised January 1992)
Teaching Note

Information Technology & Managerial Effectiveness: Course Overview, Instructors Note

By: Lynda M. Applegate

Keywords: Information Technology; Management

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March 1988 (Revised September 1995)
Case

Xerox Corp.: Leadership of the Information Technology Function (A)

By: Lynda M. Applegate and Donna B. Stoddard

Keywords: Leadership; Information Technology; Information Technology Industry

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May 2014 (Revised June 2014)
Case

Intellectual Property Strategy at North Technology Group—Sailing Downwind

By: Felix Oberholzer-Gee and William W. Fisher III

North Sails is the world's leading sailmaker. The company commands a global market share of more than 50% and is largely responsible for the rapid technological progress in the sailmaking industry over the past 30 years. CEO Tom Whidden needs to consider how to best... View Details

Keywords: Technology; Information Technology; Competitive Advantage; Intellectual Property

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July 1990 (Revised October 1995)
Case

Xerox Corp.: Leadership of the Information Technology Function (B)

By: Lynda M. Applegate

Keywords: Information Technology; Information Technology Industry

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2022
Article

Diffusing Management Practices within the Firm: The Role of Information Provision

By: Michael J. Lenox and Michael W. Toffel

Why are some firms more successful in adopting profitable environmental management practices than others? A key role of corporate managers is to encourage subsidiaries to adopt innovative practices. We examine the conditions under which corporate managers use... View Details

Keywords: Environmental Strategy; Information Provision; Environmental Management; Knowledge Dissemination

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2014
Working Paper

Cleaning House: The Impact of Information Technology on Employee Corruption and Performance

By: Lamar Pierce, Daniel Snow and Andrew McAfee

This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology... View Details

Keywords: Management Practices and Processes; Information Technology; Ethics; Performance Productivity; Employees

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2012
Working Paper

Information Technology and Boundary of the Firm: Evidence from Plant-Level Data

By: Chris Forman and Kristina McElheran

We study the relationship between different margins of information technology (IT) use and vertical integration using plant-level data from the U.S. Census of Manufactures. Focusing on the short-run decision of whether to allocate production output to downstream plants... View Details

Keywords: Information Technology; Technology Adoption; Production; Factories, Labs, and Plants; Vertical Integration; Supply Chain; Manufacturing Industry; United States

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01 Oct 2001
What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

Summing Up Do not read too much into a possible relationship between the development of information technology and the incidence of "upside-down" management. That's the overwhelming message from... View Details

Keywords: by James Heskett

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Hacking AI with HBS IT | Information Technology

cases for the technology being discovered every day. The tech world continues to evolve, and HBS IT strives to remain at the forefront. The teams put their heads together and generated project ideas that fell into six buckets:... View Details

June 2005 (Revised July 2006)
Background Note

Note on the Convergence Between Genomics & Information Technology

By: David B. Yoffie, Dharmesh M Mehta and Rachel Sha

Focuses on the convergence between the genomics and semiconductor industries, in particular organ printing, DNA computing, biomolecular sensory networks, and DNA microarrays. Explains what this newly converged world looks like based on current research and findings in... View Details