Publications

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

and leadership. Results: Seventy-two frontline staff submitted 138 ideas addressing wide-ranging issues including patient experience, cost of care, workflow, utilization, and access. Two hundred forty-five participated in evaluation.... View Details

Keywords: Dina Gerdeman

Article

Bargaining with Imperfect Enforcement

By: Lucy White and Mark Williams

The game-theoretic bargaining literature insists on non-cooperative bargaining procedure but allows 'cooperative' implementation of agreements. The effect of this is to allow free-reign of bargaining power with no check upon it. In reality, courts cannot... View Details

Keywords: Agreements and Arrangements; Body of Literature; Contracts; Motivation and Incentives; Code Law; Game Theory

September–October 2012
Article

One-Switch Conditions for Multiattribute Utility Functions

By: Ali E. Abbas and David E. Bell

We introduce a variety of new independence conditions for multiattribute utility functions that permit preference dependencies among the attributes of a decision problem. The hierarchy of new conditions varies in the degree to which it specifies the functional form,... View Details

Keywords: One-switch; Utility Independence; Risk Aversion; Multiattribute Utility; Decision Making

March 2002 (Revised October 2002)
Background Note

Service on the Internet: The Effect of Physical Service on Scalability

Develops a framework for exploring the idea of, how service affects the economics of Internet organizations. Development of the framework requires an understanding of the different forms service takes in organizations that conduct business through the Internet. These... View Details

Keywords: Internet and the Web; Service Delivery; Service Industry

Educators

23 Mar 2003
Research & Ideas

AIDS in Africa—What’s the Solution?

meaningless in some cases. "We can donate drugs. But if there is no infrastructure to distribute those drugs, we can't do any good," she observed. "I don't think the answer is necessarily about first slashing prices or having the View Details

Keywords: by Julie Jette

03 May 2004
Research & Ideas

Business History around the World

structures of large manufacturing corporations remains important, but a new generation of researchers has explored business networks, the family firm, knowledge creation and transfer, public policy and business, and a host of other... View Details

Keywords: by Cynthia Churchwell

08 Sep 2009
Research & Ideas

The Height Tax, and Other New Ways to Think about Taxation

Should tall people pay higher taxes than the rest of us? It is an idea that is bound to raise eyebrows, if not a smile. Yet the underlying notion is not entirely silly, grounded as it is in serious questions about why we tax the way we do... View Details

Keywords: by Martha Lagace

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

savings difficult by changing the savings decision-making process, the time and place for savings, or the cost-benefit of savings itself. Such ideas could help low- to moderate-income households, and anyone else, build assets and put... View Details

Keywords: by Martha Lagace; Financial Services

2019
Article

Creativity from Paradoxical Experience: A Theory of How Individuals Achieve Creativity while Adopting Paradoxical Frames

By: Goran Calic, Sébastien Hélie, Nick Bontis and Elaine Mosakowski

Purpose: Extant paradox theory suggests that adopting paradoxical frames, which are mental templates adopted by individuals in order to embrace contradictions, will result in superior firm performance. Superior performance is achieved through learning and creativity,... View Details

Keywords: Cognition and Thinking; Creativity; Learning

Register to Read

13 Nov 2000
Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

concept of a learning organization is one that is "skilled at creating, acquiring, interpreting, transferring, and retaining knowledge and at purposefully modifying its behavior to reflect new knowledge and insights." Although new View Details

Keywords: by Laurie Joan Aron

02 Feb 2012
Op-Ed

Once a Castle, Home is Now a Debtors’ Prison

reluctant to morph into landlords, but they already own millions of empty units. At least the rental units will be generating revenue. Sometimes goals dovetail: in this case, the country needs rental housing as much as underwater owners... View Details

Keywords: by Nicolas P. Retsinas; Financial Services; Construction; Real Estate

January–February 2025
Article

Location-Specificity and Relocation Incentive Programs for Remote Workers

By: Thomaz Teodorovicz, Prithwiraj Choudhury and Evan Starr

The precipitous growth of remote work has given rise to a new phenomenon: the emergence of relocation incentive programs that localities use to compete for the physical presence of remote workers. Remote workers with high general human capital may create value for... View Details

Keywords: Remote Work; Motivation and Incentives; Geographic Location; Talent and Talent Management; Human Capital; Tulsa

2023
Working Paper

Location-Specificity and Geographic Competition for Remote Workers

By: Thomaz Teodorovicz, Prithwiraj Choudhury and Evan Starr

The precipitous growth of remote work has given rise to a new phenomenon: geographic competition between localities for the physical presence of remote workers. Remote workers with high general human capital may create value for their new destinations and reverse net... View Details

Keywords: Remote Work; Human Capital; Geographic Location; Civil Society or Community; Motivation and Incentives

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18 Sep 2007
First Look

First Look: September 18, 2007

within the task network and serve to separate one set of tasks from another. Placing a transaction in a particular location in turn requires work to define, count (or measure), and pay for the transacted objects. The costs of this work (labeled mundane transaction... View Details

Keywords: Martha Lagace

2011
Working Paper

The Institutional Logic of Great Global Firms

By: Rosabeth Moss Kanter

Theories of the firm have been dominated by a legacy of ideas from early industrialization that pose zero-sum opposition between capital and labor (or capital and nearly everything else), differentiating the economy from society and often posing irreconcilable... View Details

Keywords: Economy; Capital; Globalized Firms and Management; Labor; Corporate Social Responsibility and Impact; Practice; Conflict of Interests; Social Issues; Theory

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May 2010
Case

Alpen Bank: Launching the Credit Card in Romania

By: V. Kasturi Rangan and Sunru Yong

In 2006, the country manager for Alpen Bank in Romania, Gregory Carle, considers whether to recommend the launch of a credit card business. The firm rejected the idea several years earlier because of poor economic conditions in Romania. However, Romania is experiencing... View Details

Keywords: Consumer Credit; International Business; International Marketing; Product Introduction; Service Management; Credit Cards; Globalized Firms and Management; Product Positioning; Marketing Strategy; Service Delivery; Personal Finance; Product Launch; Banking Industry; European Union; Romania

Educators

Article

Milestones in Marketing

By: John A. Quelch and Katherine Jocz

Marketing flourished in U.S. business schools in the prosperous years following World War II. Students preparing for assistant-product-manager positions at the likes of Procter & Gamble, Lever, and General Foods enrolled in courses in marketing management, management... View Details

Keywords: Education; Business History; Marketing; Practice

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2022
Article

Open or Closed? Your Mind, Your Decision!

By: Gerald Zaltman

The marketing profession faces challenging times. The shelf life for decisions and the half-life of the knowledge used, are becoming shorter and shorter while the problems addressed are becoming messier. Fortunately, the emergence of what I call the “prosthetic age” is... View Details

Keywords: Marketing; Information; Cognition and Thinking; Innovation and Invention

January 2020 (Revised July 2020)
Supplement

MoviePass: The 'Get Big Fast' Strategy

By: Benjamin C. Esty and Daniel Fisher

In August 2017, MoviePass dramatically lowered its subscription price from $50 per month to just $10 for up to one movie per day. The idea was to rapidly scale the business to the point where they could generate incremental revenue streams form related businesses... View Details