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  • 10 Aug 2017
  • News

Feedback: You Need To Lead It

  • 08 Dec 2015
  • News

Control the Negotiation Before It Begins

  • 21 Oct 2022
  • News

Trust - How Companies Build It, Lose It & Regain It

  • March 2010 (Revised June 2010)
  • Case

Whose Money Is It Anyway? (A)

By: V.G. Narayanan, Richard G. Hamermesh and Rachel Gordon
The Brigham and Women's Physician's Organization (BWPO) and its corporate parent disagree over who has jurisdiction over significant legacy funds. Are they controlled by the BWPO or do they belong to BWPO's corporate parent? The BWPO and its corporate parent must... View Details
Keywords: Accounting; Investment Funds; Governance Controls; Agreements and Arrangements; Boundaries; Health Industry
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  • 10 Sep 2014
  • News

“An Economy Doing Half Its Job”

  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

Forward in 1958 triggered a famine that killed 40 million people, and in 1966, Mao’s Cultural Revolution shut down all the universities in the country for 10 years. In terms of education, it was a lost generation. Q: Did you get a sense... View Details
Keywords: by Deborah Blagg
  • Sep 2014
  • Survey

An Economy Doing Half Its Job

This report presents the findings of HBS' 2013–14 survey on U.S. competitiveness. It highlights a troubling divergence in the U.S. economy. Large and midsize firms have rallied strongly from the Great Recession, and highly-skilled... View Details
  • 04 Jun 2013
  • News

Which is more valuable to Apple, its market share or its brand?

  • 04 Feb 2022
  • News

Republicans are making it harder to vote. How much will it matter?

  • March 2001 (Revised November 2005)
  • Case

Cisco Systems Architecture: ERP and Web-enabled IT

By: Richard L. Nolan, Kelley Porter and Christina Akers
In a seven-year process, Cisco built its strategic I-Net. Beginning in 1994, Cisco completely replaced its back-office legacy systems. At that time, the company standardized Internet protocols. In addition, the company shifted strategic focus from IT back-office... View Details
Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Management Practices and Processes; Technology Adoption; Information Technology Industry
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  • Research Summary

Financial reporting quality and its consequences

Does reporting quality have real economic consequences? Professor Yu addresses this question in her research, which examines the channels through which reporting quality affects the behavior of economic agents, namely managers and investors. Her particular focus is... View Details

  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

Harvard Business School (HBS) has announced the 2023-2024 cohort of Blavatnik Fellows. Celebrating its tenth anniversary, the Blavatnik Fellowship in Life Science Entrepreneurship was launched in 2013 as part of a gift to Harvard... View Details
  • June 2001
  • Background Note

IT Asset: the "Legacy" System Problem

By: Richard L. Nolan
Describes the legacy system problem facing traditional companies as they strive to build strategic I-Nets. Identifies the key trends amplifying legacy system problems that cause IT assets to become IT liabilities. View Details
Keywords: Trends; Management Systems; Problems and Challenges; Business Strategy; Information Technology
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  • Article

The IT Transformation Health Care Needs

By: Nikhil R. Sahni, Robert S. Huckman, Anuraag Chigurupati and David M. Cutler
In recent years, health care organizations have made sizable investments in information technology. They’ve used their IT systems to replace paper records with electronic ones and to improve billing processes, thereby boosting revenue. But so far, IT has been of little... View Details
Keywords: Health Care and Treatment; Information Technology; Performance Improvement; Business Model
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  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

the right times. They'd done it by implementing techniques and technologies at an unprecedented pace; among them, the lean production method introduced by W. Edwards Deming, just-in-time manufacturing, single-source suppliers, and global... View Details
Keywords: by David Stauffer
  • 01 Dec 2019
  • News

Case Study: Farming It Out

percent is spent on labor. Those factors inspired Andersen to found Augean Robotics (AGR), makers of an autonomous farm robot called Burro, which has the carrying capacity of a sure-footed donkey and the smarts of a deep-learning computer that allow View Details
Keywords: Jen McFarland Flint; Agriculture
  • 01 Jun 2000
  • News

Networked Computers behind IT Payoff

initially islands, and we started to get good at interconnecting them (outside universities and research labs) only about ten to twelve years ago," writes McAfee. "We've become a lot better at it over the past five years, with the... View Details
  • 12 Feb 2020
  • News

Research: It Pays To Be Yourself

  • November–December 2022
  • Article

Can AI Really Help You Sell?: It Can, Depending on When and How You Implement It

By: Jim Dickie, Boris Groysberg, Benson P. Shapiro and Barry Trailer
Many salespeople today are struggling; only 57% of them make their annual quotas, surveys show. One problem is that buying processes have evolved faster than selling processes, and buyers today can access a wide range of online resources that let them evaluate products... View Details
Keywords: Sales; AI and Machine Learning; Customers
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  • 08 Sep 2016
  • News

How We Make It Work

Its currency only grew with the 2012 publication of Anne-Marie Slaughter’s Atlantic Monthly article “Why Women Still Can’t Have It All,” followed by Sheryl Sandberg’s (MBA 1995) 2013 book, Lean In. This... View Details