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- All HBS Web (615)
- Faculty Publications (105)
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- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
in the moment.” She suggests Amazon may have been better off pursuing a management concept known as structured empowerment, where a company standardizes operations but allows flexibility for employees to make their own choices in key... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
Ramanna, who holds appointments as the Henry B. Arthur Fellow, supporting the research and teaching of business ethics, and as a Marvin Bower Fellow, helping faculty launch innovative new business agendas. "Capitalism delivers on... View Details
Keywords: by Michael Blanding
- 23 Jan 2024
- Book
More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World
that creates surprisingly flexible value. NFTs can turn images into event tickets, and event tickets into brand anchors. They will usher in the next generation of customer loyalty programs, creating structures that benefit both businesses... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
on the United States, killing nearly 3,000 people with four hijacked airliners—and throwing the FBI’s structure and identity into question. Since its founding in 1908, the organization had focused primarily on solving domestic crimes and... View Details
Keywords: by Carmen Nobel
- 02 Jun 2022
- Research & Ideas
Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'
an idiot. It’s a lie because your brain is structured to lie to you. There is a process called homeostasis, or the tendency toward equilibrium. You can’t stay out of equilibrium for long, but you’re going to try to get back out of it... View Details
Keywords: by Dan Morrell
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
that hold back progress in resource mobilization research. We then propose a path ahead for future research guided by two overarching goals. First, we advocate for a process perspective, focusing attention on how an individual actor’s... View Details
Keywords: Dina Gerdeman
- 12 Aug 2014
- First Look
First Look: August 12
become more fundamental as advertisers target their advertisements with greater precision. In the paper that follows, the author attempts to identify the circumstances that make advertisers most vulnerable, notes adjusted contract View Details
Keywords: Sean Silverthorne
- 03 Feb 2015
- First Look
First Look: February 3
embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Architectural capabilities provide managers with the ability to see a complex technical system in an abstract way and change the system's View Details
Keywords: Sean Silverthorne
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
of February 13, independent of this event. Do they think the elements of the structure and systems within the JetBlue operation are internally consistent with one another and externally consistent with the organization's overall business... View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
hold practical implications for managers struggling with low engagement and inefficiency amid a lack of face time and continued pandemic stress. “One of the big insights from our work has been that, just because you went to the meeting... View Details
Keywords: by Kristen Senz
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
What lessons could the humid shores of the Caribbean, the freezing heights of the Himalayas, or the farthest reaches of Earth's atmosphere hold for your company or organization? Although those places couldn't be more different, all were... View Details
Keywords: by Garry Emmons
- 23 Jun 2003
- Research & Ideas
Building a Better Buyer-Seller Relationship
compared the firms' performance over six years. What they found: in the beginning of a relationship, suppliers enjoyed no significant difference in sales, inventory holding and control costs, gross margins, or return on investment. But... View Details
Keywords: by Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
make their mission-driven product a reality. The case explores the co-founders' decision to pursue either a for-profit or nonprofit structure and their strategy for scaling their product, Teach to One. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
financial goals over time—specifically, how organizations set goals, structure activities, select members, and socialize those members. In my own research, I see that these four pillars both shape and are shaped by the culture of the... View Details
Keywords: Dina Gerdeman
- 31 Mar 2009
- First Look
First Look: March 31, 2009
equity that are nonetheless considered public by virtue of having publicly traded debt. We develop and test two hypotheses. The "demand" hypothesis holds that earnings of public equity firms are of higher quality than earnings... View Details
Keywords: Martha Lagace
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
bondholders who participate and penalize those who do not—all the while complying with securities laws that require equal treatment of creditors holding identical claims. This was the situation facing the Loewen Group Inc. as it stood at... View Details
Keywords: by Stuart C. Gilson
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
maintenance of machinery; “We structured, structured, structured all aspects of execution.” As drill attempts continued to fail, one after another, Sougarret communicated gracefully with the families. Despite these failures, Sougarret and... View Details
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
average. Culture Corporate culture advocates sometimes argue that if you can make the work fun, all else will follow. Our results suggest that holding high expectations about performance matters a lot more. Inspire all managers and... View Details