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Show Results For
- All HBS Web
(6,522)
- People (5)
- News (1,937)
- Research (3,723)
- Events (23)
- Multimedia (121)
- Faculty Publications (2,086)
- 29 Jul 2024
- News
Skill-Based Hiring and the Impact of AI on the Workforce
- Research Summary
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
By: W. Earl Sasser
W. Earl Sasser, Jr., Leonard A. Schlesinger, and James L. Heskett complted a multi-firm study that provides further empirical verification of relationships established in their earlier examinations of 'breakthrough' service and the service profit chain.... View Details
- 2013
- Working Paper
The Dirty Laundry of Employee Award Programs: Evidence from the Field
By: Timothy Gubler, Ian I. Larkin and Lamar Pierce
Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants to show that awards can carry significant... View Details
Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Failure; Service Industry
Gubler, Timothy, Ian I. Larkin, and Lamar Pierce. "The Dirty Laundry of Employee Award Programs: Evidence from the Field." Harvard Business School Working Paper, No. 13-069, February 2013.
- 03 Oct 2016
- News
How to Manage a Toxic Employee
- June 2014 (Revised September 2014)
- Case
Johnson & Johnson: The Promotion of Wellness
By: John A. Quelch and Carin-Isabel Knoop
To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of Health" program globally, customized by location, culture, and specific health needs to offer prevention-focused education,... View Details
Keywords: Healthcare; Employee Motivation; Transformation; Ethics; Health; Human Resources; Leadership; Management; Personal Development and Career; Problems and Challenges; Strategy; Health Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; North and Central America; Middle East; Latin America; Europe; Asia
Quelch, John A., and Carin-Isabel Knoop. "Johnson & Johnson: The Promotion of Wellness." Harvard Business School Case 514-112, June 2014. (Revised September 2014.)
Cutting the Gordian Knot of Employee Health Care
President Joe Biden’s promise to give every American access to affordable health insurance is well-intentioned, but his plan’s policy elements—a public option, a permanent expanded tax credit—require congressional approval and would expend significant political and... View Details
- 11 Jul 2016
- HBS Case
Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities
the thinking on this idea of neurodiversity; that we do better when we mix people who think differently or are wired a bit differently.” Social difficulties are one of the hallmarks View Details
- 05 Mar 2015
- News
Wearable Tech Enables New Era of Employee Monitoring
- 14 Oct 2010
- Working Paper Summaries
Reversing the Queue: Performance, Legitimacy, and Minority Hiring
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to... View Details
- 02 Sep 2021
- News
The Balance of Power Between Employees and Employers
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
accommodating high-risk workers. They offered the following advice, based on recent research: Encourage sick employees to stay home with paid time off Gary Johns, professor of management at Concordia... View Details
Keywords: by Dina Gerdeman
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
according to market, QuikTrip uses the same store layout everywhere, along with limited product variety. "The reduced complexity that results from these decisions leads to higher employee productivity and fewer errors," says... View Details
- 03 Oct 2023
- Blog Post
Hire an MBA: The Benefits and Misconceptions for Startups
marketing, leadership, negotiation, operations, strategy, and more. In the second year, a student may focus on a particular area to deepen their knowledge of that space. Students can help complete short-term projects Not sure how an MBA... View Details
- 29 Mar 2017
- News
Effie Epstein Hired As COO of Ashton Kutcher’s Sound Ventures
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing... View Details
Keywords: by Carmen Nobel
- 11 Aug 2021
- News
How to Make Hiring More Equitable
- March 1996
- Case
FASB and Employee Stock Options, The
Summarizes the accounting principles governing employee stock options, including the recently issued accounting standard SFAS 123, Accounting for Stock-Based Compensation. Presents the theoretical issues involved with valuation and measurement of employee stock-based... View Details
Rapier, Donella. "FASB and Employee Stock Options, The." Harvard Business School Case 196-137, March 1996.
- 01 Sep 2020
- Blog Post
6 Ways to Support COVID-Weary Employees
recent research: Encourage sick employees to stay home with paid time off Gary Johns, professor of management at Concordia University: Many employees continue to go to work... View Details
Keywords: All Industries
- 2010
- Working Paper
Employee Selection as a Control System
By: Dennis Campbell
Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
Keywords: Accounting; Decision Making; Governance Controls; Employees; Selection and Staffing; Management Systems; Financial Services Industry
Campbell, Dennis. "Employee Selection as a Control System." Harvard Business School Working Paper, No. 11-021, August 2010. (Revised September 2010, April 2012.)