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  • 09 Jun 2003
  • Research & Ideas

Incentives and Operational Excellence

important reason, but by no means the only one, he added. Others include communication problems, a lack of hierarchy for resolving issues—think of Ford and Firestone, and the finger-pointing on both sides—and the potential for data... View Details
Keywords: by Martha Lagace
  • 03 Feb 2020
  • What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

traditional and ubiquitous command and control hierarchies of modern society inhibit, frustrate, and deny our natural instincts.” He suggests stakeholder forums as one means of supporting the thinking of rebel talent. Zufi, at... View Details
Keywords: by James Heskett
  • 10 Apr 2014
  • Research & Ideas

Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’

that a single figure or a small team at the top of the hierarchy can provide all the leadership that is needed. A superman or -woman-even one supervising an exceptional group of managers, who in turn supervise highly talented individual... View Details
Keywords: Re: John P. Kotter
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those above them in the View Details
Keywords: Sean Silverthorne
  • 02 Sep 2014
  • First Look

First Look: September 2

self-downloads on SSRN, the leading working paper repository in the social sciences, to show that employees higher in a hierarchy are more likely to engage in deception, particularly when the employee has enjoyed a high level of past... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

forthcoming Research in Organizational Behavior Self-Managing Organizations: Exploring the Limits of Less Hierarchical Organizing By: Lee, Michael Y., and Amy C. Edmondson Abstract—Fascination with organizations that eschew the conventional managerial View Details
Keywords: Carmen Nobel
  • 19 Jun 2012
  • First Look

First Look: June 19

For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's organizational View Details
Keywords: Sean Silverthorne
  • 30 Jun 2009
  • First Look

First Look: June 30

provides insight into how the broader management of experience accumulation affects team performance. Download the paper: http://www.hbs.edu/research/pdf/09-145.pdf Measuring and Understanding Hierarchy as an Architectural Element in... View Details
Keywords: Martha Lagace
  • 16 Jun 2003
  • Research & Ideas

Peeling Back the Global Brand

served no purpose at all beyond cosmetic appeal. Yet, silly as it seemed, the effect was real in terms of consumer preferences, he said. We talked about brand more and more as a hierarchy of persuasive elements.— Hans-Willi Schroiff... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 04 Feb 2014
  • First Look

First Look: February 4

but makes strategy more valuable, that long-range strategies will be more concise, that a choice of what not to do can be very strategic, and that a strategy "bet" can be valuable. It shows how strategy endogenously creates a View Details
Keywords: Sean Silverthlorne
  • 11 Sep 2012
  • First Look

First Look: September 11

capital shortages, distributed urban territory to assuage losers of reform and promote economic growth. The findings suggest that 1) growth strategies, and the territorial politics they produce, are products of the post-Mao urban View Details
Keywords: Sean Silverthorne
  • 02 Aug 2011
  • First Look

First Look: August 2

working paper shows that the costs faced by multinational corporations in managing governments and political risk grew sharply. Download the paper: http://www.hbs.edu/research/pdf/12-003.pdf The Architecture of Transaction Networks: A Comparative Analysis of View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

typically refers to the elimination of layers in a firm's organizational hierarchy and the broadening of managers' spans of control. The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

Hierarchies Authors:Maria Guadalupe and Julie Wulf Publication:American Economic Journals: Applied Economics (forthcoming) Abstract This paper establishes a causal effect of product market competition on various characteristics of... View Details
Keywords: Martha Lagace
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

ecosystems, hierarchy is an architectural property that refers to the degree to which transactions proceed in a single direction, from "upstream" to "downstream." It is often assumed that a unidirectional flow of goods... View Details
Keywords: Sean Silverthorne
  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

across several measures, including professional status (the hierarchy of each team), psychological safety (the extent to which team members felt comfortable speaking up about work-related issues), and leader inclusiveness (the extent to... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

management and less hierarchy and bureaucracy. Their "attitudes approach" has had time to get communicated far and wide. Additionally, the rigors of competing in an economy with constrained demand have given further impetus to... View Details
Keywords: by James Heskett
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

"what-if" scenarios. Encouraging and incorporating dissent will signal to team members across the hierarchy that it is acceptable—even expected—to disagree. Similarly, teams can begin sessions by going around the table and soliciting... View Details
Keywords: by Sarah Jane Gilbert
  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

management. It relies on a new kind of executive, one who breaks out of the traditional corporate hierarchy to share knowledge freely across the organization (the horizontal part of the "T") while remaining fiercely committed to... View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

been unable to keep pace in no small part due to the reliance on hierarchy and the dominant position given very highly compensated CEOs." Jackie Le Fevre put it this way: "Short answer to the question—increasingly difficult... View Details
Keywords: by James Heskett

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